Crowne Plaza Kitchener-Waterloo by IHG 4*, Kitchener (Canada): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard Double room

Wireless internet, air conditioning and private bathroom

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Premium Double room

Wireless internet, air conditioning and private bathroom

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Standard room

Wireless internet, air conditioning and bath

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Executive Double room

Wireless internet and private bathroom

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Double Junior Suite

Wireless internet, air conditioning and private bathroom

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Run of House

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Economy room

Private bathroom

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Economy Single room

Private bathroom

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Economy Triple room

Private bathroom

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Economy Double room

Private bathroom

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Standard Duplex room

Private bathroom

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Standard room with city view

Private bathroom

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2 Bedrooms Standard room

Private bathroom

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Standard Single room

Private bathroom

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Standard Triple room

Private bathroom

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Standard Triple room with sea view

Private bathroom

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Standard Quadruple room

Wireless internet, air conditioning and shower

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Standard Quadruple room with sea view

Private bathroom

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Standard Quintuple room

Private bathroom

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Standard Double room with city view

Private bathroom

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2 Bedrooms Standard Double room

Private bathroom

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Standard Quadruple room with city view

Private bathroom

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Standard Sextuple room

Private bathroom

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Business room

Private bathroom

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Business Double room

Private bathroom

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Superior room

Private bathroom

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Superior Double room

Private bathroom

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Deluxe room

Private bathroom

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Deluxe Single room

Private bathroom

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Deluxe Triple room

Private bathroom

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Deluxe Quadruple room

Private bathroom

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Deluxe Family room

Family room with bathroom

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Deluxe Double room

Private bathroom

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Executive room

Wireless internet and private bathroom

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Executive room with city view

Private bathroom

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Executive Single room

Private bathroom

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2 Bedrooms Executive Single room

Private bathroom

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Executive Triple room

Private bathroom

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Executive Quadruple room

Private bathroom

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Executive Double room with city view

Private bathroom

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2 Bedrooms Executive Double room

Private bathroom

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Executive Sextuple room

Private bathroom

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Premium room

Wireless internet, air conditioning and private bathroom

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Premium Single room

Wireless internet, air conditioning and private bathroom

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Premium Quadruple room

Wireless internet, air conditioning and private bathroom

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Premium Sextuple room

Private bathroom

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Junior Suite

Wireless internet, air conditioning and private bathroom

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1 Bedroom Junior Suite

Wireless internet, air conditioning and private bathroom

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Single Junior Suite

Wireless internet, air conditioning and private bathroom

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Double Junior Suite with city view

Private bathroom

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Quadruple Junior Suite

Private bathroom

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Suite

Wireless internet and private bathroom

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2 Bedrooms Suite

Wireless internet and private bathroom

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Single Suite

Wireless internet and private bathroom

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Double Suite

Wireless internet and private bathroom

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2 Bedrooms Double Suite

Private bathroom

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Deluxe Suite

Private bathroom

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Deluxe Single Suite

Private bathroom

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Executive Suite

Private bathroom

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Executive Single Suite

Private bathroom

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Executive Double Suite

Private bathroom

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Apartment

Private bathroom

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1 Bedroom Apartment

Private bathroom

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2 Bedrooms Apartment

Private bathroom

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3 Bedrooms Apartment

Private bathroom

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Studio

Private bathroom

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Villa

Private bathroom

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Cottage

Private bathroom

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Bungalow

Private bathroom

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Chalet

Private bathroom

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Description

Hotel opened in 1974, renovated in 1970. In this hotel 200 rooms, 10 floors.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy: Deposit required A fixed amount of CAD 250.00 (approx. US$181.74) is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
Pets: Pets are not allowed
Service animals: Service animals are allowed
Age Requirements: The main guest checking in must be at least 19 years old
Paying at the hotel: MasterCard, Visa, JSB, DinersClub, AmericanExpress
Check in time: 15:00. Check out time: 11:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

ATM
Shopping on site
Computer
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Heating
Newspapers
Gift shop
Express check-in/check-out
Television in lobby
Fire Extinguisher

Rooms

Room service
Fridge
Indoor Fireplace
Smoke Detector
Cable TV
Flat-screen TV
Shower/Bathtub
Wardrobe/Closet
Linens
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Iron and board
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service
Telephone
Iron

Meals

Bar
Buffet breakfast
Cafe
Restaurant
Vending machine
Kitchen
Microwave oven
Coffeemaker

Internet

Free Wi-Fi

Transfer

Airport transportation
Taxi booking

Languages Spoken

Spanish
English
Multi-language staff

Recreation

Bowling
Mini golf
Hiking

Parking

Parking
Parking nearby
Garage

Pool and beach

Swimming pool
Spa tub
Indoor Pool
Beach/pool towels

Business

Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Tennis court
Fitness facilities
Gym

Beauty and wellness

Sauna
Spa
First Aid Kit

Kids

Playroom
Babysitting and childcare

Pets

Pets Not Allowed

Street view

Video

Map

Reviews

Cleanliness

Amenities

Location

Service

05.05.2026 Akhil

My stay at this hotel was absolutely wonderful. From the moment I checked in, I was impressed by the professionalism and warmth of the staff. The housekeeping team kept the rooms immaculate every day, and Salman in particular stood out. He was thorough, attentive, and ensured that every detail—from fresh towels to neatly arranged amenities—was perfect. The room was spacious, beautifully decorated, and incredibly comfortable. Beyond the cleanliness, the hotel offered excellent facilities, including a well-stocked gym, a relaxing spa, and a delicious breakfast buffet. Thanks to Salman’s dedication, I felt completely cared for, and my stay was stress-free and memorable. I would highly recommend this hotel to anyone seeking a luxurious and hassle-free experience.

24.04.2026 Guest

It was amazing trip, but got stuck in elevator and the hotel had not turned the air conditioner on yet

23.03.2026 brenha

The hotel itself is nice and the rooms are clean. The bar and restaurant area are modern and the food is delicious. All the family amenities in the basement are out of service (the bowling alley, the arcades, etc)

22.03.2026 chan

The hotel lobby and restaurant looks quite new. They may just renovated it recently. However the room carpet is old and they don't provide slippers to customers!
The breakfast is good, worth what you pay for.

03.03.2026 David

My wife and her elderly mother have stayed at this hotel several times over the past few weeks for appointments at St. Mary's Hospital. They have been very impressed by the quality of the rooms and the food/restaurant. What makes this hotel stand out is the service. Every person that they have dealt with has been warm, welcoming, and very efficient. Highly recommend this hotel.

24.02.2026 Edwardlalala

The room wasn't very clean, but the breakfast was quite plentiful. There was bedbug on the bed, but it was fine after we were moved to a different room. However, the hotel should clean more thoroughly.

22.02.2026 Sree

My partner and I stayed at this hotel for a romantic weekend, and it was perfect. The room was beautifully decorated and impeccably clean, thanks to the housekeeping team. Salman, in particular, made our stay extra special—he ensured fresh towels, a perfectly made bed, and even arranged small touches that made the room feel welcoming and cozy. The ambiance, the food, and the friendly staff all contributed to a wonderful experience. Salman’s professionalism and attention to detail truly enhanced our romantic getaway. I highly recommend this hotel for couples.

22.02.2026 Afsal

Our family had an incredible stay at this hotel. The rooms were spacious, safe for children, and kept perfectly clean by the housekeeping team. Salman was particularly impressive; he checked in with us daily to make sure everything was in order, quickly addressed any requests, and even offered helpful tips on local attractions. The kids loved the hotel facilities, including the pool and play area, and we appreciated the calm and well-maintained environment. Salman’s friendly and professional approach made us feel at home, and it truly enhanced our family vacation. I would highly recommend this hotel for families seeking comfort, cleanliness, and excellent service.

22.02.2026 Mekha

This hotel provided a very comfortable and clean experience. The housekeeping staff did a fantastic job, and Salman, in particular, was very attentive, making sure the room was spotless every day. I appreciated the quiet and well-maintained environment, which made it easy to relax after a long day of sightseeing. Highly recommended for anyone looking for a hassle-free stay.

23.10.2025 Zhangdingwen

My stay at the Crowne Plaza Kitchener-Waterloo was absolutely perfect. The hotel's excellent location makes it incredibly convenient for both business and leisure travelers. The rooms were spacious and bright, with a modern design and attention to detail. The bedding was exceptionally comfortable, ensuring a good night's sleep. The bathroom facilities were clean, and the water pressure was excellent. The staff were professional and welcoming; from check-in to check-out, I experienced the high standards of the IHG brand. The hotel's dining and fitness facilities also maintained a high standard. Whether for business or exploring the surrounding area, this is an impeccable choice and highly recommended!

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POIs near hotel

TheMuseum (3 min)

TheMuseum offers exhibits on local history and culture, open Wednesday to Sunday.

Clock Tower (8 min)

A historic clock tower monument located in Kitchener's city center.

Queen Victoria (10 min)

Bronze memorial dedicated to Queen Victoria, erected in 1909 with an inscription honoring her legacy.

Shelmerdine Grave (59 min)

A historic monument marking the grave of the Shelmerdine family in Kitchener.

Earth Sciences Museum (5 km)

Free museum showcasing geological and earth science exhibits, open weekdays.

Cafe and Restaurants near hotel

Cafe «Coffee Culture Café & Eatery» (3 min)

1 King St W, Kitchener, ON N2G 1A1

Reviews

02.01.2018 Guillermo

Great service and excellent atmosphere. The selection of cakes are great. Food is good for a quick lunch break.

30.12.2017 Sam

Staff has no idea how to make coffee and tried to tell me that the reason my Americano tasted weak was due to it being decaffeinated. The "barista" did offer to add another shot of coffee but seemed unwilling to remake the drink. To play it safe I asked for a plain decaf expresso shot. Tasted fine. Paid for 3 shots... got one. Things got even worse when the staff began turning the lights off and asking patrons to finish up 3min into the coffee. I had similarly poor experience with the Coffee Culture in Ancaster.... that location has closed down.

04.10.2017 Dan

Perfect cafe atmosphere, superb food, excellent coffee. Menu options are very hipster but the quality and presentation leads little to be desired. I would have spent more time relaxing in the comfortable leather chairs relaxing to the ambient jazz music.. but the lack of any cuatomer power outlets cut my visit short.

17.09.2017 Samantha

Good atmosphere, cool decor, and nice big windows. Down side is lack of parking due to downtown location. The butter tart was full of coconut which wasn't labeled and on our way out we noticed they have raisin butter tarts as well but we weren't asked which one we wanted.

11.09.2017 Allisa

I love the menu here and how seasonal it is. I always know i can get a very good cup of tea - not just coffee and a number of wonderful treats as well. The food is very high quality and delicious.

The staff seem to rotate a lot, and the manager seems to be very strict. Most of the staff do not seem very happy. I have also seen the manager tell homeless or low income folks to leave when they ask for tap water on hot days. People pay a higher price point for the food here, so making those efforts are important. Customers do notice these things.

Restaurant «Holy Guacamole Fresh Mex» (4 min)

14 Duke St E, Kitchener, ON N2H 2L7

Reviews

16.01.2018 Julie

Delicious food. Huge menu. Big portions

17.12.2017 Christine

Delicious burritos. Not a whole lot of seating. Sometimes the lineups during lunch hour are quite long, but the line usually moves pretty quickly.
Would be nice if they were open for more hours.
They renovated not too long ago and that seems to have been a good move!

04.11.2017 Aaron

How the hell is a restaurant only open until 3pm and not on Sunday? How does a place stay open with those retarded hours?

29.08.2017 Jamie

Delicious food. Every time I have come here the food is amazing.

14.06.2017 Pam

Delicious flavours. Love their burritos. Always excellent service.

Виетнамски ресторант "Фъ Дау Бо" (4 min)

301 King St E, Kitchener, ON N2G 2L3

Reviews

16.01.2018 jake

Best pho around. Place is clean, parking is available. People are alright. You have to use a note pad to write the number of your meal down because no one speaks English but that adds to the charm. Would recommend

14.01.2018 Terry

Excellent genuine Thai and Vietnamese food for great value in a secret (hard to find) location. Well worth the hunt. The soups are huge and delicious. The main courses are excellent.

14.01.2018 Suzie

Not easy to find as entrance is below street level with parking off a back street. But the food is great and extra large portions at great prices. I have gotten the medium Pho soup and have enough left for lunch the next day. Staff is nice, good selection and orders come quick. Ordered another meal to go and they have it ready for when we were finishing the meal there.

30.12.2017 Michal

This is one of my favourite restaurants. I really like their Thai food, more than enough portions and nice prices. In some other Thai restaurants I need to order extra portion of meet. This is, however, not needed here. I am happy to visit this place every time I have a chance. The service is good and they offered me some complimentary tea even while I was waiting for my To Go order. Thank you Pho Dau Bo. Keep the good quality service up.

28.11.2017 Jamie

Quick and delicious food. I always go for Chicken Pad Thai, but they have a great selection. Perfect for a work day lunch. (you can order, eat and get back to the office in 45 min)

Frequently asked questions about Crowne Plaza Kitchener-Waterloo by IHG

How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG?

The cost of staying in Crowne Plaza Kitchener-Waterloo by IHG depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 107 USD. Enter your dates to see the exact offer prices.

What are the check-in and check-out times at Crowne Plaza Kitchener-Waterloo by IHG?

Check-in at Crowne Plaza Kitchener-Waterloo by IHG is possible from 15:00, check-out is until 11:00.

Does Crowne Plaza KITCHENER-WATERLOO by IHG have a pool?

Yes, Crowne Plaza KITCHENER-WATERLOO by IHG has a swimming pool for guests.

Are pets allowed at Crowne Plaza KITCHENER-WATERLOO by IHG?

No, pets are not allowed at Crowne Plaza KITCHENER-WATERLOO by IHG.

How to get to Crowne Plaza KITCHENER-WATERLOO by IHG from the nearest airport?

The nearest airport is Region of Waterloo International Airport, located about 20 mins from hotel by car (15.4 km) away.

What’s the cancellation policy at Crowne Plaza KITCHENER-WATERLOO by IHG?

The cancellation policy at Crowne Plaza KITCHENER-WATERLOO by IHG depends on your room type and booking terms.

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Hotels

	day	night
August	+29 °C	+18 °C
September	+26 °C	+13 °C
October	+16 °C	+7 °C
November	+10 °C	+2 °C
December	+6 °C	-3 °C
January	-1 °C	-8 °C

Crowne Plaza Kitchener-Waterloo by IHG in Kitchener

Rooms and prices

Description

Policies and conditions

Services and facilities

Street view

Video

Map

Reviews

POIs near hotel

Cafe and Restaurants near hotel

Frequently asked questions about Crowne Plaza Kitchener-Waterloo by IHG

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