Hilton Hotel in Toronto

Beautiful rooms, and beautiful lobby bar/restaurant!

We had the most wonderful stay at Hilton Toronto. I reached out in advance to ask if they could help decorate our room for my boyfriend’s Valentine’s Day and birthday celebration, and they truly went above and beyond.

Check-in was easy and smooth. The baggage attendant was incredibly kind, taking care of my luggage and even making sure I received all my Uber deliveries quickly so everything could be ready on time. That level of attentiveness really helped make the day perfect.

We were also pleasantly surprised to receive our room early — and I never expected we would have a room facing the beautiful CN Tower. The view made the entire experience even more special and romantic.

The concierge delivered the cake, but what truly amazed me was that they prepared not just one, but two cakes — one for Valentine’s Day and one for his birthday — along with a sweet card, lovely decorations, and even a box of macarons. Every detail was thoughtfully arranged and made the celebration feel unforgettable.

The front desk team was also so accommodating, kindly lending me tape and scissors while I was finishing the decorations. Everyone was warm, professional, and genuinely helpful.

A very special thank you to Anastasiia for planning everything and making this celebration so incredibly special. Your effort, care, and attention to detail did not go unnoticed. We are so grateful and will definitely be back!

Hotel wasn’t bad, but there’s no amenities in the room at all.. not even water… every time I wanted to have some water, I’d need to go to the lobby and ask for some bottles, same for toothpaste (there’s basically no amenities in the room), the coffee machine was nasty as well.

Amazing place, would definitely recommend my friends. We stayed there for few days, great location and awesome staff

managed to get a bargain through trip.com at the hilton hotel in toronto. was a lovely experience and the staff were very helpful. very clean and beautiful interior. rooms were lovely too.

The room was completely empty, nothing in it, not even a pair of slippers. You have to bring everything yourself.

The room was spacious with a great view and a convenient location, within walking distance to the Eaton Centre and Union Station, surrounded by major corporations like KPMG. The deposit was refunded quickly; the pre-authorization was released instantly upon check-out, unlike other hotels in North America where it can take up to two weeks.

Everything about the stay was great. This may also be the cleanest Hilton I've ever stayed in.

The room was well appointed with a small fridge and coffee maker (not a Keurig, which is always nice). The beds were clean and comfortable.

The breakfast buffet was better than expected and included plenty of fresh hot foods and a more Continental selection. The restaurant staff were excellent and provided us some thoughtful recommendations for our visit.

The Front Desk team was very helpful during check-in and when we needed to print some documents. The Bell Desk team was fantastic and a special shout out to Jacob who coordinated our transportation to the airport, provided some great recommendations for our visit and remembered us each time we saw him.

The location is close to all the touristy stuff and near the U of T and plenty of great shops and restaurants.

We would definitely stay here again.

Overall, good stay at the Hilton Toronto. The location is excellent, making it easy to get around downtown, and the hotel is clean, modern, and well maintained. Staff were professional and helpful throughout my stay, and check-in and check-out were smooth and efficient.
The room was comfortable, quiet, and had everything needed for a business or leisure trip. Housekeeping did a great job, and the overall atmosphere of the hotel felt welcoming and organized.
A couple areas could be improved. Breakfast selection could be stronger — as a Gold member, I would expect eggs to be included or more hot options available. Also, the elevators can take quite a long time during peak hours, which can be frustrating when you’re on a schedule.