Hotels in Shenzhen

The hotel's location is convenient. Front desk staff Xiao Zhou helped me with an upgrade, and the room view was great. The breakfast had a good variety and tasted delicious!

I genuinely recommend the Holiday Inn Express Shenzhen East Gate! The hotel itself is relatively new, with a simple yet elegant design. The guest rooms are well-lit, and the cleanliness is meticulously maintained. The mattress is just right, neither too soft nor too firm. For breakfast, there's a wide variety of options including wontons, noodles, hot dishes, and drinks, all of which taste great. A...

This hotel is very close to Liantang Port and directly opposite Yitian Holiday Plaza. It's a suitable choice if you're visiting Yitian. The hotel's breakfast is pretty good, and you can even customize your noodle soup. The only minor drawback is that you can't cast to the TV.

Got a room upgrade, which was absolutely perfect! Big thanks to Mr. Zhou at the front desk for his excellent service! The room was super comfortable, and breakfast was delicious! Plus, the view from the window was stunning and unobstructed! Thumbs up!

Front desk staff Rico was excellent! We got an upgraded room with a view of the mall across the street. The breakfast is mainly Chinese style. Definitely worth coming back to. Superb!

The hotel service is excellent; every time I see this place, it feels like coming home. The transportation is convenient, with a large shopping mall directly opposite and the subway station just a few minutes away. The breakfast is abundant and delicious.

This is the first time we chose to stay at this hotel. Spacious room, clean bathroom with a strong shower head, and Hilton Doubletree provides Crabtree & Evelyn’s product! All electronic appliances work well! The staff are very friendly and polite. Definitely worth staying again!

The hotel location is excellent. The room is spacious and cozy. Highly recommend for a family stay

Great location, and Cloud the manager provided excellent service.

Chain hotels really do guarantee quality. The room was bright and clean, and the front desk staff was incredibly friendly and even gave me two delicious cookies. I was also lucky enough to catch a lion dance performance for Chinese New Year in Guangdong.

My stay this time far exceeded my expectations. Service: I made a last-minute booking at this DoubleTree by Hilton, so I didn't have high expectations for the service. However, during check-in, I realized I had left my phone in a ride-sharing car, which caused a bit of panic. I want to give a special thank you to the front desk attendant, Lychee (Gan Weiju). His handling of the situation truly surpassed...

Very friendly staff and helpful team. Room was spacious and decent size double bed for family of 4 (with 2 kids under 10 yo). Cookies from check-in was definitely a treat and was so good we bought a can and took it home.

Stayed here for a night during the Chinese New Year period. Overall, the facilities are quite good, and the room is very spacious. The location is also convenient, right near Liyuan Station. My only minor complaint is that the bathroom doesn't have a door, so light kept coming in at night. There were cats downstairs, too, attached a picture.

Good location, good service, good facilities, didn't try food yet

The hotel is conveniently located with great transport links. The decor is beautiful, the room was spotless, and the bed was very comfortable. The breakfast selection was excellent, and it was surprisingly quiet at night. I would definitely stay here again.

I stayed at this hotel while on a business trip to Shenzhen. It's conveniently located very close to the subway, and there's a park nearby too. Pretty good.

The room was a huge, pleasant surprise! It was incredibly spacious and well-designed. The bedding was super soft and comfortable; I felt like I was sleeping on a cloud and had a fantastic night's sleep. The separate desk was perfect for me as I occasionally need to get some work done, and they even thoughtfully provided a charging cable, which was a lifesaver. The cleanliness was impeccable; the room...

The hotel's location is absolutely fantastic, super close to Lilin Metro Station – just a few minutes' walk, making getting around incredibly convenient. There are tons of great restaurants nearby, offering a variety of cuisines. The hotel also provides free parking with a spacious lot, which is a huge plus for those traveling by car. Plus, they have robot room service, adding a cool tech touch. I...

Our stay was absolutely perfect! The room was so clean I almost didn't want to wear shoes. The bedding was incredibly soft, like sleeping on a cloud. The front desk lady was super gentle and always ready to help. I'll definitely choose this place again next time!

This hotel is one of my go-to places whenever I stay in Luohu District. The front desk staff are decent, and check-in is always quick. The hotel's location is super convenient, right by a subway exit, which makes getting around very easy. There are also plenty of restaurants nearby. All in all, a good choice!

I changed from the Executive Level to another floor as the EL is not non smoking. The local guests normally open their room doors when smoking inside the rooms

Is simple clean and superb location both convenient and eateries plentiful

The hotel environment is fantastic, with views of all these tall buildings nearby. It's just one stop away from Guomao station on Metro Line 1, near Luohu Port. Breakfast was plentiful, and the coffee was great, though there weren't many green vegetables, plenty of fruit though. At 40 yuan per person, I can't really say if it's cheap or expensive. Parking was a bit of a rip-off; I stayed one night...

Excellent experience, 10/10! I'd definitely recommend it to friends. Both the location and service were great. My only minor gripe was the lack of milk at breakfast, which I found a bit inconvenient. Hope that can be improved. Looking forward to staying again!

Great location and atmosphere! The only downside was the young man working at the front door. I'd suggest training him on the nearest subway directions at the very least. It's not great when he doesn't even know which way the subway is when asked. The room also has a washing machine, which is a plus! And there are tons of restaurants right outside.

The housekeeper saw my wet clothes hanging in the bathroom and thoughtfully set up a drying rack by the sunny window, moving my clothes there. They even left a handwritten note explaining it. Such great attention to detail! A big shoutout to Liao Yongxiang!

The location and facilities are decent, and the service is quite good. Overall, it offers good value for money. I initially chose this hotel because I saw reviews praising its cleanliness, even mentioning that the tiles were spotless. However, after checking in, I found this not to be the case; the cleanliness was very average. Additionally, the toilet seat warmer seemed to be an add-on and didn't...

I arrived quite late that day, and they upgraded my room. The front desk staff was efficient and quick, even though several people were checking in at the same time. The room decor was fine. The upgraded room wasn't big, but it was fully equipped and clean. The only thing was the hot water knob was turned to the left, and it took me a while of running cold water to realize the hot water was on the...

The room was much better than I expected. The floor grout was sparkling clean, making me feel very comfortable staying there. The front desk attendant, Xiao Zan, spoke so gently. The hotel is very cozy and conveniently located near the Nanyou Garment City. I specifically brought my mother here to buy clothes. The facilities are quite comprehensive, and the hotel even offers free parking and robot delivery...

I love the hotel, very calm and the reception is lovely. I’d be looking to come back when I’m in Shenzhen again. Great location

Great location and good value for money. The room was quite spacious, and the glass corridor was a unique feature that my child really enjoyed. I'd definitely consider staying here again next time I'm in Shenzhen.

Very nice and worth the price. Would recommend

The front desk service at 6017 was good, and the room was large, clean, and hygienic.

This stay exceeded my expectations! The front desk service was impressive; the staff were friendly, efficient, and professional. Check-in was completed in just three minutes, and they even proactively recommended local breakfast options. The room was spacious and bright, and the bedding was soft and comfortable, ensuring a good night's sleep. The soundproofing was excellent; I couldn't hear any noise...

Conveniently located hotel though noise isolation could have been better

Good service, good facilities but old hotel, decent location

The hotel environment is excellent, rooms are spacious and bright, and very clean. Facilities are complete and functional. The front desk staff are polite and check-in was quick. It's also convenient for getting around. Overall, I'm very satisfied with the experience.

It's a wonderful stay. Convenient location connecting with a great shopping mall. Excellent hospitality with sincere and helpful staff. The suite is gorgeous and has lots of thoughtful details, like a bench near the entrance for changing shoes. A highly recommended high end hotel in Shenzhen.

Connected to a shopping mall with everything, nice hotel decor and very good service.

I've gotten so used to the environment, service, and the perfectly balanced politeness and warmth here, that it's hard for me to risk choosing another hotel. My boss wouldn't be happy! My favorite is the complimentary white fungus soup upon arrival! Regarding dining, I hope the breakfast menu could have some variety daily. Also, it would be great if they could add some of the cakes from the dinner...

The sunset over Lianhua Mountain Park paints a stunning picture of the city, truly a 'new New York' vibe. A huge thanks to Natalie, the front office manager, for recommending and upgrading me to a sunset view room. The French restaurant and the East Bay restaurant were both fantastic experiences!

Service is good,buffets not up to expectation,anyway would come again without buffets for breakfast and dinner

I highly recommend the Metropark Hotel Shenzhen. Its location is excellent with convenient transportation. The rooms are clean and comfortable, and the facilities are complete and well-maintained. The service is thoughtful and attentive, with heartwarming touches everywhere. The living experience was superb, and it offers great value for money. It's suitable for both tourism and short stays – you can...

Conveniently located near the East Gate business district, offering a one-stop shop for dining, entertainment, and shopping. The room was clean, bright, and well-laid out, making for a comfortable stay. The staff were friendly, professional, and genuinely warm. Overall, it's great value for money. The room was spacious, the front desk service was excellent, and transportation was easy with direct subway...

This hotel is perfect for business trips to Shenzhen! The location is incredibly convenient, making my commute and errands a breeze. The room layout is spacious, comfortable for both working and relaxing. It's spotlessly clean and very quiet, which I really appreciated. The hotel service is attentive and meticulous, with great facilities, including a laundry room – super handy! My stay was very comfortable...

This is my second time booking this hotel because my last stay was excellent. The front desk arranged a great room for me. This hotel is mainly convenient for transportation, and the rooms are spacious. It's right near Dongmen Old Street, making it my top choice for business trips. Highly recommended, and I'll definitely book again if I need to.

5-star, highly recommended! The Metropark Hotel Shenzhen boasts an excellent location with direct subway access, and the Dongmen commercial area is right on its doorstep. The rooms are clean and spacious with full amenities and comfortable bedding. The service is warm, attentive, and prompt. Overall, incredible value for money. Perfect for both business and leisure travelers, I highly recommend it

The best thing about this hotel is its convenient location. It's right above Shaibu Station on Metro Line 3, which is a huge plus, especially on rainy days as you don't get wet. The rooms are spacious enough, and the service is good. I've stayed here a few times already and will definitely book it again if needed. I'd also consider this hotel for friends visiting in the future.

Hotel is old and a bit smelly. The swimming pool was not opening

quite clean, not bad, was a good stay

Over all very good location is too good so quit staff is so good .

Excellent place to stay for a few nights. The beach nearby is amazing!! Perfect for summer, the front desk who checked us in, 小惠 and 彩 are very helpful and polite.

The bed was really comfortable and the room and view were nice. However, it was right next to the lift and the chime was very loud - the staff ignored us when we asked whether it could be turned off. When cleaning, cups were never replaced and we noticed our plates on the restaurant table out and not touched for nearly a day. The receipt we received for our food also had a whole load of current guests...

Nice size of Rooms and good cleanliness but no options in breakfast for vegetarians.

Hygiene: Clean and hygienic Service: Attentive and welcoming

Nice hotel, clean and helpful front desk.

I had a wonderful stay at this hotel and would highly recommend it. The property is clean, modern, and very comfortable. My room was spacious, and well-equipped with everything I needed for a relaxing visit. The bed was especially cozy, and the overall atmosphere was quiet and welcoming. What truly made my stay exceptional was the outstanding service, especially from Amy at the front desk. She was...

Very clean, the room was spacious and spotless. I slept soundly all night and would definitely come back.

The front desk staff were very friendly and efficient. The room was also incredibly spacious, and I loved being able to watch TV while soaking in the bathtub – so relaxing! The mattress was really comfortable too. Overall, a fantastic stay. I visited the flower market and botanical garden, and as a flower lover, I was incredibly happy, haha.

The hotel's gym was a real pleasant surprise! It's not huge, but it's incredibly well-equipped – the cardio machines, especially the treadmills, are in great condition, and the strength area has a good mix of machines and free weights. It's perfectly adequate for maintaining your workout routine while traveling. What really stood out was how immaculately clean it was. Staff were on hand to wipe down...

The room was very clean, which is expected since it's newly renovated. The bed was super comfortable, and it's fantastic that they provide toiletries for children. Having a Bluetooth speaker to play my own music was a nice touch. The location is great, with many shopping malls nearby and convenient transportation. It's definitely family-friendly.

I had a wonderful stay at this hotel. The staff were consistently kind, professional, and helpful, with Alin at the front desk standing out for exceptional service. The rooms are spacious, very clean, and well-equipped—the air conditioning worked perfectly, and the view was fantastic. The facilities are excellent. Breakfast offered a wide variety of options and everything was delicious. The hotel is...

Molly at the front desk gave us a warm room upgrade when we checked in. The service was enthusiastic and thoughtful, and the room was clean, tidy, spacious, and had a great view. Overall, we were very satisfied with our stay!

Pros - Both our rooms at level 10 were relatively close to each other facing the Wong Tee Plaza. It might be a way of the said front desk staff allocating these rooms to us to compensate for our unpleasant check in experience (see below). Spectacular views and we managed to spectate the night light show on Saturday without needing to go to the Civic Centre. - Facilities are great including 24-hour...

This time, before I even arrived, the hotel called me proactively to check on my needs, which was incredibly thoughtful and attentive. I frequently stay at this hotel, and I'm always highly satisfied. A special thanks always goes to Jennifer for her exceptional care; even on her days off, she ensures guests have a great experience. Her professionalism is top-notch! This hotel will always be my first...

Five-star review! The room was clean and tidy, the bedding was soft and comfortable, and the front desk service was warm and efficient. Thanks to Bella for arranging the room. The location is convenient, and I'll choose this place again next time.

This stay was an incredibly immersive luxury experience. From the moment I arrived, I felt the unique style and refined elegance that only a top-tier luxury hotel can offer. The overall ambiance was understated yet sophisticated, without being overly ostentatious, but every detail exuded exquisite taste. The spacious design was elegant and refined, with the lighting and soft furnishings perfectly matched...

Every time I stay at the Andaz Shenzhen Bay, it's only for one night, but that one night is always brightened by Mia's thoughtful service. From her greeting before check-in to her farewell at check-out, she remembers all my preferences – my preferred floor, pillow type, and even my favorite tea. With her around, my one-night stay is always effortless and comfortable. She truly is a gem of a concierge...

The complimentary minibar was a real highlight, stocked with a good variety of snacks and drinks – no need to worry about going hungry! The bath amenities were Byredo, which was a lovely, unique touch, and they smelled fantastic, like a refreshing cocktail. Candy from the guest services team was incredibly attentive and helpful. Overall, a great stay!

The location is excellent, and the concierge service is outstanding.The only issue is that the water hose in the bathtub is leaking, and it's difficult to adjust the water temperature in the shower.

The hotel is located in Nanshan Talent Park, offering a beautiful and pleasant environment. Right outside the hotel, you'll find the large MixC shopping mall, providing abundant and convenient options for shopping, entertainment, and dining. The hotel rooms blend Nanyang retro style with modern touches, creating a comfortable, cozy, and quiet atmosphere. Miss Chloe, the Hotel Housekeeping Manager,...

I was pleasantly surprised by how suitable the Andaz is for babies! As soon as our butler, Chloe, noticed we had a baby, she quickly helped us with check-in and sent a continuous stream of baby amenities to our room. We received a bottle sterilizer, bottle warmer, baby toiletries, a bed rail, a baby potty, and even some toys. Knowing we'd be preparing formula, she thoughtfully arranged for extra water...

Good locations with the good quality of room: all staff are very nice.

Booked a two-bedroom deluxe, and the room was incredibly spacious! On ***** New Year's Eve, I ordered dumplings and asked the staff to put them in the fridge for me beforehand. The room was super convenient, with two bathrooms so we could shower simultaneously, plus a washer and dryer – perfect for washing all our clothes after several days of fun. The kitchen facilities were incredibly comprehensive...

About a 10–15 minute walk to CoCo Park, located in a quiet neighbourhood with small local shops nearby. A nice setting for families.

The room was spacious and bright, and the hotel's location right on a commercial street made it incredibly convenient for going out, taking the subway, or catching a train. The new hardware facilities were all top-notch, really enhancing the guest experience. My child sitting by the bed reading a book painted such a beautiful picture...

This is by far the worst hotel from the Somerset and Ascott brands. On the first night, after lathering up with shower gel, the hot water suddenly cut out. When I called the front desk, the person said it might be a water pump issue. The engineering manager came up, ran the water, and then claimed it wasn't a water pump problem, asking if the hot water had suddenly reappeared after disappearing. I...

room is quite spacious and everything is not bad, just that if you wanna order food delivery, make sure you get the address correct, there’s another hotel of similar name across town

The mall downstairs is a great option for food and shopping. The location is convenient and the environment is nice. Thanks to Bella, Mikael, and Piko for their help during my stay. I particularly love the washing machine and balcony that come with Ascott properties.

The room was spotless and clean, equipped with a kitchen and washing machine, plus all the tableware and cooking utensils you'd need. It's perfect for families traveling with children. The location is superb, making it easy to get to all the nearby attractions. You can just walk through the building to Raffles City, where you'll find everything you need for dining, shopping, and entertainment. There...

The hotel is in Nanshan District, not too far from the airport. There's a shopping mall and a subway station right downstairs, making it super convenient for shopping and dining. It's also close to attractions in Bao'an, Shenzhen Bay, and Futian. However, if you're heading to places like Luohu, Yantian, or Dameisha, it's quite a distance – you'd need many transfers on the subway or about an hour by...

This is my go-to hotel whenever I'm in Shenzhen. It's super convenient to get to from the airport via the subway. The rooms are spacious and well-equipped, and the staff are all incredibly welcoming. Plus, Raffles City Mall is right downstairs, which is a huge bonus!

Very good. The hotel is a bit old, but it's perfect for long business trips; it feels more like a home than a hotel.

We love the Dragon Suite — the kids are obsessed, and our whole family always enjoys our stay, especially with Raffles City shopping mall just downstairs.

The hotel's location is unbeatable, and the night view is absolutely stunning – that alone makes it worth staying here. On the downside, the hotel facilities are a bit mediocre. The first-floor layout is poor; the elevator faces the door and is very slow, so every time you go upstairs, you have to stand around for a while in a noisy environment. Also, the living space in the room is too large, feeling...

The views, facilities, and service were all top-notch; the atmosphere was tranquil yet luxurious. The staff were enthusiastic and professional, a special thanks to Nora, Maddy, Kathryn, Evonne, Singer, and Elaine. My experience was absolutely fantastic!

My stay at Raffles Shenzhen was absolutely perfect! I particularly want to give a shout-out to our attentive butler, Nora, who meticulously handled all the room handover details. Her communication was gentle and patient. The room environment was elegant and clean, and the配套服务 (complementary services) were incredibly thoughtful. The team, including Echo, Vava, Annie, and Naomi, was professional and...

My stay at the Raffles Hotel was absolutely delightful, and I wholeheartedly give it a perfect rating. The hotel exudes an excellent sense of quality throughout, with luxurious public areas, a well-equipped gym, and fantastic surrounding amenities. The gym equipment is brand new, the space is bright and tidy, and the professional Technogym machines, along with the wall screens and mirrored design,...

My stay at Raffles Shenzhen was, overall, very satisfying. The hotel is located in Tower 7 of Shenzhen Bay No. 1, and the lobby is on the 34th floor – the Sky Lobby – which offers stunning panoramic views of Shenzhen Bay and Talent Park, perfect for a stroll. It's also conveniently close to MixC World. When it comes to dining, they pretty much cover every type of cuisine imaginable. The buffet breakfast...

In the fast-paced city of Shenzhen, Raffles Shenzhen has long transcended the definition of a hotel for me; it's more like a familiar old friend. The butler service here truly embodies the essence of subtle care. Annie, Nora, Naomi, Echo, and Vava always strike the perfect balance—they check in with me beforehand, confirming my itinerary and preferences, yet never intrude. What touches me most is...

The room was surprisingly spacious for a city center location. The front desk staff were polite and friendly. There was a pleasant surprise in the fridge! Full marks for that. No unpleasant smells, and excellent soundproofing.

What an nice hotel with sound international image, yet situated nicely with the train network. Surrounded by local restaurants and night streets/markets. Value for money suites. Waiting for future visits though.

Close to everything, restaurants, play zone, shopping. Clean and good bed to sleep

Very good I like stay there .. very modern and clean.. easy .. and staf give me up grade room

upgrade our room with kitchen, it was fantastic expereince. the girl have so much fun staying in this hotel. the japanese bath tub was very nice and comfy. everything is just excellent. will come back again 100%. thanks for the kind receptionist.

The hotel environment is really good, and the facilities and cleanliness are excellent, making it very suitable for business trips or leisure travel. The memory foam pillow was incredibly comfortable; I even took a picture to find the same model. I would definitely consider staying here again on my next trip to Shenzhen.

The room in this hotel was exceptionally well-decorated, and I was very pleased with it. I particularly loved the clean bed, and there was even a table by the bed for relaxing. The chair was incredibly comfortable, and the space felt quite roomy. The bathroom was also very clean. Overall, I'm extremely satisfied.

The hotel is conveniently located near Shenzhen North Railway Station, Hongling South Metro Station, and the Shenzhen Grand Theatre. As a 4-star hotel, its interior facilities and updates are modern and well-maintained. The front desk staff are warm, attentive, and professional. The breakfast offers a wide variety of options. It's an ideal choice for both business and leisure travelers.

I've stayed here many times, and it's always as convenient as ever, with excellent staff. The soundproofing is decent, and the bedding is quite comfortable. Even though it's an older hotel, some of the facilities have been updated.

i have had experiences in this hotel over two times . the staff showed smart and passion even front desk or the labours . especially the foom service. feeling very well

The room was nice with a great view outside. The location is convenient, and most importantly, it's a trustworthy brand with excellent attention to detail. Facilities: A bit old-fashioned Hygiene: Very clean Service: Very attentive The transportation is genuinely convenient, with a subway station right outside.

Very satisfied with this established hotel. The room facilities are a bit old, but the location is truly excellent. The toiletries provided are also quite good, and the room type even comes with a bathtub. Plus, there are charging stations downstairs, which is really convenient!

Surrounded by retro vibes for a day! The hotel itself is a massive photoshoot location; you don't even need to find the perfect angle, just stand anywhere and it looks great. From check-in to check-out, the front desk agent Xiao Zhen was professional and attentive, always with a warm smile! Thanks for this wonderful encounter, I got to experience a touch of old Shanghai charm right here in Shenzhen...

Pretty good! The decor is very unique, with a retro style that gives off an old Shanghai vibe. It's just a few minutes' walk from the subway station, so getting around is convenient. I'd definitely consider staying here again next time I'm in Shenzhen.

Excellent! During my stay, Xiao Zhen from the staff actively helped with my luggage, gave clear directions, and responded quickly to my requests. Her attitude was gentle and considerate, and her service was professional and thoughtful, with great attention to detail. The experience was absolutely superb, definitely worth repeat visits, and highly recommended!

Loved the hotel and thought it was in a great location. The staff were very friendly. Definitely worth staying there.

I booked two rooms and carefully reviewed the photos before making my selection. Upon arrival, one room matched the description and images, but the room assigned to me did not even have a desk or workspace and was smaller than what was shown on the platform. I requested a room change, but the staff informed me that the room I booked does not include a desk.

In the first room was a strong smell of smoke. We asked to change the room and they gave us a room with air purifier. View was good. Location is amazing. Room is not exactly dirty - but the curtains were dusty. In general - I would come back again.

It’s not a 5 star hotel. Breakfast is worst, not much options and very conservative. It’s just a 3-star hotel and don’t prefer breakfast here.

The room was comfortable, spacious, and quiet. The front desk staff were very friendly, especially Jie Jie.

I recommend this hotel for business travellers. It's clean, comfortable and close to good amenities.

Good view, good service, clean

Overall were good The service support was good and prompt the breakfast was relatively poor, limitation of choice

Luxury hotel!The room is so clean.Good service attitude of staff.

Full range of dining and accommodation services available.

Seeing that we were with children, the hotel was very considerate and provided breakfast. The variety was very rich, with a variety of choices, from traditional breakfast foods to a variety of fresh fruits and vegetables. And the quality of the food was also very good, which gave me a good start in the morning.

Clean and sanitary, complete facilities, and good environment🉑

The front desk upgraded me to a high floor and the room was spacious and bright.

The room is very spacious, with complete facilities and facilities. It is very comfortable to stay in. The breakfast is also good. I ate the pork rice noodles that I had been thinking about. ☺☺

The hotel rooms are equipped with high-quality bedding, and the mattresses and pillows are very comfortable, allowing me to enjoy a good sleep! ! Highly recommended