Crowne Plaza Sanya Haitang Bay Resort by IHG in Sanya
✅ Butler service praised repeatedly for attentiveness and personalized care, including room upgrades and children’s amenities. ✅ Excellent children’s facilities with multiple playgrounds, kids’ club, and well-organized activities like baking classes and games. ✅ Rooftop heated infinity pool highlighted as a favorite feature with great sea views. ✅ Breakfast variety highly rated, including free kids’ breakfast and live cotton candy station. ✅ Fast and attentive housekeeping, with rooms kept spotless and quick to address requests. ❌ Some guests noted the bathroom ventilation is insufficient, relying on air conditioning for odor and humidity control. ❌ Room soundproofing is inconsistent; balcony and main doors sometimes allow outside noise to be heard inside. ❌ Children’s activities occasionally felt underwhelming or too short, such as very brief cake-making sessions. ❌ Refrigerator temperatures in rooms can be lukewarm and not adjustable. ❌ Some language barriers with staff who have limited English proficiency.
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Description
Crowne Plaza Sanya Haitang Bay Resort by IHG is a large, modern 4-star resort located in Sanya, featuring 405 rooms renovated in 2018. The hotel offers a variety of room types including standard, deluxe, club, and suites with ocean, sea, garden, and balcony views. It includes four outdoor pools and a rooftop heated infinity pool with sea views. The resort is family-friendly, providing extensive kids’ facilities such as a playground, kids' club, children’s pool, and a dedicated kids’ restaurant with a children’s menu. The spa offers paid wellness services including massage, sauna, and solarium. Guests can enjoy a fitness center on the top floor with panoramic sea views. The hotel operates a 24-hour front desk, offers concierge and butler services, and has several dining options including a restaurant and bar. The public sandy beach is 600 meters away, accessible by a short transfer. The hotel also provides free parking, bike rentals, and car hire services.
Location
The hotel is situated on North Haitang Bei Road in Sanya, approximately 34 kilometers from Sanya Phoenix International Airport. The public sandy beach is 600 meters from the hotel, located on the third coastline, making it reachable with a short walk or transfer. Nearby attractions include a water park, barbecue facilities, and a large coconut grove adjacent to Haitang Bay. The hotel’s rooftop fitness center offers views of the sea and nearby Wuzhizhou Island. Guests can easily access car rental and bicycle hire services on site to explore the surrounding area.
Tips
- Request a south-facing room for better sea views and sunlight based on guest feedback.
- Bring your own toothpaste since it may be forgotten during room preparation.
- Use the butler service early to customize your stay and take advantage of kids' club activities to freely enjoy adult time.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 12 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Cuisine: Western, Chinese, Asian Opening hours: [Mon - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, AmericanExpress, Visa, JSB, DinersClub, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Room service
- Family room
- Indoor Fireplace
- Smoke Detector
- Cable TV
- TV
- Bathtub
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Kitchen
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- Car rental
- Airport transportation
- Taxi booking
- English
- Chinese
- Tour assistance
- Bike rental
- Barbecue grill(s)
- Parking
- Parking nearby
- Water park
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Solarium
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Kids club
The hotel is located on third line from the shore.
From the beach 9 min. The beach is public, sand.
The distance to the sea is 140 meters
Video: Завтрак в Crowne Plaza Sanya Haitang Bay Resort ⭐️⭐️⭐️⭐️⭐️
Map
Reviews
Service: The exclusive butler service was fantastic. Changing rooms was effortless, and they provided fruit, flowers 💐, and a cozy room setup – so thoughtful! 👍 A big thank you to Melody, who even gave my child a drink. Since my eldest didn't participate in the childcare, they still arranged game tokens for us. I changed my reservation requests multiple times, and their patient and tireless service truly touched me. Five stars, plus one, plus one more! …
The travel photography service is highly recommended. Although it was a simple makeup look, it was done meticulously. The photographer used their phone, camera, and drone in rotation – I was genuinely surprised, haha! Selecting photos was stress-free, and the retouched photos were excellent. Highly recommend.
Cleanliness: Impeccable.
Facilities: All-inclusive.
Just two minor drawbacks: 1. They forgot to provide toothpaste. 2. The room doors (both the main entrance and the balcony door) had terrible soundproofing. At night, we could clearly hear all sorts of noises from both sides of the room.
Overall, the staff's attitude was fantastic. Now, for some suggestions regarding the hotel's facilities that could be improved:
I strongly recommend upgrading the bathroom ventilation system. The current one isn't strong enough, and both odors and humidity rely solely on the room's air conditioning to dissipate.
Frequently asked questions about Crowne Plaza Sanya Haitang Bay Resort by IHG
How far is the beach from Crowne Plaza Sanya Haitang Bay Resort?
The public sandy beach is 600 meters from the hotel, located on the third coastline.
Does the hotel offer facilities and activities for children?
Yes, the hotel features a children's playground, kids' pool, kids' club, children's menu, and a variety of kids' activities including baking classes and games.
Is there a shuttle service to and from the airport?
The hotel offers paid transfer services to and from the airport.
Are pets allowed at the hotel?
No, pets are not allowed at Crowne Plaza Sanya Haitang Bay Resort.
What types of rooms are available at this hotel?
Room types include Run of House; Standard rooms with various views; Club rooms; Business rooms; Superior rooms; Deluxe rooms; Premier and Premium rooms; multiple suite options including family and duplex suites.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 216 USD The best time to book is October 15, with rates starting from 195 USD



























































































































































































































