The St. Regis Sanya Yalong Bay Resort in Sanya
✅ Butler service repeatedly praised for responsiveness, professionalism, and personalized attention, with butlers like Chris, YUKIJIU, Lulu, and David highlighted. ✅ Spacious rooms with large balconies and ocean or garden views noted as a strong point in multiple reviews. ✅ Cleanliness rated outstanding in both rooms and public areas, including well-maintained pools and gardens. ✅ Breakfast offered a wide variety of Western and Asian options, including fresh fruit and made-to-order dishes, receiving multiple positive mentions. ✅ Family-friendly facilities such as kids’ club, water park, and activities like snorkeling and fishing excursions were appreciated by guests traveling with children. ❌ Some guests noted chaotic or disorganized check-in experiences, particularly with front desk management and queue handling. ❌ A few reviews mentioned that the hotel’s style and certain areas appeared outdated or worn, detracting from the luxury feel. ❌ Concierge and entrance staffing were sometimes insufficient, leading to delays or overlooked guests needing assistance during busy periods. ❌ One review expressed disappointment in the limited child-specific amenities provided without prior request, such as missing children’s pillows. ❌ There was an isolated report of poor butler service lacking warmth or flexibility, contrasting with generally positive feedback.
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Description
The St. Regis Sanya Yalong Bay Resort, built in 2011 and renovated in 2022, is a large luxury property covering 200,000 m² in Yalong Bay, Sanya. It features 396 rooms including 28 villas, some with private pools and oceanfront views, and three accessible rooms. The resort offers extensive family facilities such as a kids' club with a mini zoo, water slides, children's pools, and strollers. Guests have access to four restaurants and three bars, plus amenities like a heated outdoor pool, indoor pool, sauna, spa, tennis courts, and a business center. The 24-hour butler service consistently receives praise for attentiveness and professionalism. This resort is known for its spacious rooms with balconies and sea or garden views, making it especially popular for families seeking comfort and a variety of leisure options.
Location
Located in the secluded Yalong Bay area of Sanya, the resort is situated on the first beachfront line with an 800-meter stretch of public sandy-pebble beach just 100 meters away. The nearest airport, Sanya Phoenix International (SYX), is 23 kilometers from the hotel. The resort offers free parking and shuttle services to Duty Free shopping centers, requiring advance booking. The private beach area provides complimentary sun loungers, umbrellas, towels, and mats. Its position combines ocean views with lush tropical greenery, creating a tranquil environment despite being relatively close to major transportation hubs.
Tips
- Book your butler service in advance or communicate your preferences early, as guests repeatedly praised proactive and attentive butlers.
- Reserve the shuttle service to Duty Free shops a day ahead to ensure availability.
- If traveling with children, request child-specific amenities in advance to avoid last-minute requests.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Option: Buffet Cuisine: Western, Chinese, Asian Opening hours: [Mon - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is CNY 2,000.00 (approx. US$297.43) per night.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, MasterCard, Visa, AmericanExpress, DinersClub, JSB
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Taxi booking
- Russian
- English
- Multi-language staff
- Chinese
- Barbecue grill(s)
- Fishing
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Garage
- Water park
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water fun
- Private beach
- Beach/pool towels
- Public beach
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Cycling
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Gym
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Babysitting and childcare
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 1060 m. It takes 16 minutes To the beach!
The distance to the sea is 100 meters
The St. Regis Sanya Yalong Bay Resort - Official Resort Video
Map
Reviews
2. **Exceptional Service:** The 24-hour butler service lives up to its reputation. They communicated with us before check-in and were incredibly responsive and accommodating to every request once we arrived. They were highly professional with luggage handling, room tidying, and travel recommendations. All staff members greeted us with smiles, providing warm yet discreet service, making us feel truly pampered throughout our stay.
3. **Outstanding Dining:** The breakfast selection is extensive, offering both authentic Hainanese specialties and exquisite Western pastries. The fresh fruit and made-to-order hot dishes were incredibly satisfying, and the dining environment was comfortable and pleasant.
4. **Delightful Surprises:** Upon check-out, we received a beautifully crafted tote bag from the hotel – practical and a wonderful keepsake. This thoughtful gesture was a delightful surprise, showcasing the high quality of their service down to the smallest details.
Overall, the experience was perfect. The service, ambiance, and facilities are all impeccable, making it the top choice for a Sanya vacation. It's already on my 'return list,' and I highly recommend it to everyone!
As for the hotel environment, it's absolutely beautiful. It's not at all old or outdated as some online reviews claim. I don't care if the toilet is smart or not; the entire room's facilities are very well-maintained. It truly embodies that 'old money' aesthetic mentioned online. I stayed in a Manor Pool View room, which also offered a glimpse of the ocean – I absolutely loved it.
This was my child's first trip, and I could feel that the hotel staff were very accommodating and fond of children. They let kids ride the mini train and use the rainbow slide freely. My child was too young for the slide, but we rode the mini train at least twice a day!
The public areas had shared sand-digging tools and swim rings by the pool. We went to the bubble show every day, and my child was incredibly happy!
The breakfast was very rich, and there were plenty of options for kids. We enjoyed our breakfast every day.
Now I really want to go back to the St. Regis! I love the St. Regis, and I'll definitely go again next time! Thanks again, Seven, looking forward to meeting you again!!!
Frequently asked questions about The St. Regis Sanya Yalong Bay Resort
What types of rooms are available at The St. Regis Sanya Yalong Bay Resort?
The resort offers a variety of room types including Double rooms with balconies and various views (lagoon, ocean, garden, pool, harbour), Premium Double rooms, St. Regis Double rooms, Grand Double rooms, 1 and 2 Bedroom Suites, and Seaside Villas with private pools.
Is there a kids’ club and what facilities are available for children?
Yes, the hotel features a kids’ club with a mini zoo, water slides, children’s pools including sections in the adult pool, children’s strollers, and cribs. Children of all ages are welcome.
Are pets allowed at the resort?
Pets are not allowed at The St. Regis Sanya Yalong Bay Resort.
What is included with the Seaside Villa and Seaside Family Villa bookings?
Guests in these villas receive breakfast from 07:00 to 11:00, one free 30-minute photo session including 10 pictures, fruit assortment on arrival day, four daily 'Mermaid Show' performances on select days, one afternoon tea visit (with 24-hour advance booking), and two daily shuttle rides to Duty Free with prior reservation.
How far is the resort from the airport and beach?
The resort is 23 kilometers from Sanya Phoenix International Airport and approximately 100 meters from the public sandy-pebble beach that stretches 800 meters along the shoreline.
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Hotel prices for: October - November 2026 calendar
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