Hotel Laguna in Zagreb
✅ Convenient location close to tram stations and sports complexes ✅ Spacious rooms reported by several guests ✅ Friendly and polite reception staff ✅ Free parking available on site ✅ Affordable pricing noted by multiple reviewers ❌ Frequent complaints about outdated and poorly maintained rooms, including worn carpets and furniture ❌ Issues with cleanliness, especially bathrooms and general hygiene ❌ Air conditioning units often ineffective or not working properly ❌ Breakfast described as limited or poor by several guests ❌ Some guests noted unpleasant odors and cigarette smell in the hotel
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Description
Hotel Laguna is a three-star property located in central Zagreb, built in 1973 and renovated in 2008. The hotel offers 160 rooms across six floors, including Economy Single, Standard Triple, and Superior Double Suites. It is equipped with facilities such as free Wi-Fi, a restaurant with buffet service, a bar, and meeting rooms including a banquet hall. Guests can also access services like car rental, laundry, and a souvenir shop on site. The hotel provides amenities for families, including cribs upon request, and accommodates pets for a daily fee. Its fitness center, women's sauna, and massage services add wellness options. Laguna’s reception is open 24/7 with multilingual staff and offers currency exchange and tour desk assistance. The overall rating stands at 6.4 out of 10, reflecting a basic but functional accommodation option in Zagreb’s city center.
Location
Hotel Laguna is situated at Kranjceviceva 29, just 100 meters from the Cibona and Dom Sportova sports complexes. It lies approximately 700 meters from Zagreb's main train station and about 11 kilometers from Zagreb Airport (Pleso). The hotel is within walking distance to several city museums and the tram stop nearby offers easy access to other parts of the city. Although some reviews mention the city center is 2.5 km away, guests can reach it by a short tram ride or a brisk walk. Nearby dining options include the highly-rated Maredo Grill restaurant, 353 meters from the hotel.
Tips
- If you are sensitive to noise or odors, consider requesting a room away from smoking areas as some guests reported cigarette smells.
- Since air conditioning may be ineffective, bringing a portable fan or expecting to open windows for ventilation could improve comfort.
- For breakfast, some guests found it limited, so you might want to explore nearby restaurants like Maredo Grill for more variety.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Types of pets allowed: dogs, cats Fee: €20.01 (approx. US$23.23) per pet per day
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, MasterCard, Visa
- Check in time: 14:00. Check out time: 10:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Linens
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Packed Lunches
- Bottled water (at extra charge)
- Free Wi-Fi
- Car rental
- Transfer services
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Nightclub
- Parking
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Doctor
- Massage
- Beauty services
- First Aid Kit
- Family/Kid Friendly
- Pets allowed
Video
Map
Reviews
The toilet situation is even more dire. Unsafe and unclean is a few items to note and more efforts must be made on general cleanliness.
Breakfast - jokes. Perhaps visit other hotels in the area and see how they organise their breakfast.
at Hotel Laguna Zagreb and, unfortunately, my experience was disappointing.
First, the room I received looked nothing like the photos on the hotel’s website. The pictures show clean, modern-looking rooms, but what I got was an outdated, poorly maintained room with worn-out furniture and carpets. The overall condition felt neglected.
The cleanliness was a major issue. The room was not properly cleaned—there was visible dust, stains on the bedding, and the bathroom was far below acceptable hygiene standards. It felt like the room had not been deep-cleaned in a long time.
While the location is convenient and the staff at reception were polite, these positives did not make up for the poor upkeep and misleading presentation of the hotel. I felt like the hotel’s online photos were not an accurate representation of what guests actually receive.
I would not recommend this hotel unless major renovations and improvements in cleanliness are made. It could have potential due to its central location, but the current state is far below expectations.
The bath was very moldy, the beds were quite small and the ac couldn’t be controlled.
For a stay of one night its ok and it was the cheapest option for longer stays I would not recommend it.
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Frequently asked questions about Hotel Laguna
What types of rooms are available at Hotel Laguna?
Room types include Economy Single room, Economy Double room, Standard Single room, Standard Triple room, Standard Double room, Economy Double Suite, Handicapped Double Suite, and Superior Double Suite.
Is Hotel Laguna suitable for families with children?
Yes, the hotel offers cribs upon request and some rooms accommodate children. Additional fees may apply for children using existing beds.
Are pets allowed at Hotel Laguna?
Pets such as dogs and cats are allowed for a fee of approximately €20.01 (around US$23.23) per pet per day. Service animals are also permitted.
Does the hotel have facilities for business events?
Yes, Hotel Laguna features a business centre, three meeting rooms, and a banquet hall suitable for conferences and private events.
How far is Hotel Laguna from Zagreb Airport?
The hotel is located about 11 kilometers from Zagreb Airport (Pleso).
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 111 USD The best time to book is June 26, with rates starting from 111 USD