Grand Sapphire City Hotel in Famagusta

When booking the hotel the pictures were what drew us to stay here, think the pictures were from when they first opened because it was nice but a bit run down. When we got there, a lovely lady checked us in, we went to our room, very basic, stained duvet cover, broken shower which ran hot and cold , the smoke detector situated directly above the bed, flashed green all night long, states a no smoking policy but was given an ashtray and matches ?? And the hotel itself smelt like stale smoke. All the lampshades inside the room were stained, the air conditioning unit was a struggle to work.. The spa itself is small, cute but small, luckily we were the only ones there.. with the gym down there pumping out loud dance music despite no one actually being in the gym as well as the laundry door being open with people chattering it was quite hard to relax. The slippers given were very cheap and I slipped in the changing rooms of the spa and hurt my leg on the bench. The reception staff of the evening and the morning checking out were rude.. There was no "hope you enjoyed your stay" I don't think I will return..