Hotel Horní Pramen in Spindleruv Mlyn
✅ Friendly and helpful staff frequently praised, including rapid response to issues and accommodating service ✅ Large ski storage area suitable for drying jackets and storing equipment ✅ Good quality dinners included in some bookings, noted as delicious and cost-efficient ✅ Children’s facilities highlighted: big play area and cinema room ✅ Cleanliness generally noted as good, especially in rooms ✅ Scenic mountain views from rooms and dining areas ✅ Location praised for direct access to hiking and skiing ❌ Some rooms reported as small and outdated, with issues like dust under beds and worn sheets ❌ Bathroom cleanliness and room odors criticized in a few reviews ❌ Breakfast described as average with limited variety ❌ Noise from corridors due to insufficient sound insulation noted ❌ Table tennis facilities limited by space and sometimes unavailable ❌ One reviewer experienced reservation cancellation just before arrival ❌ Negative experience reported with fireworks incident and allergy reaction
Rooms and prices
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Description
Hotel Horní Pramen is a modest two-star hotel established in 1974 and renovated in 1985, located in the mountain resort of Špindlerův Mlýn. It consists of two four-story buildings housing 38 small but clean and orderly rooms, ranging from Economy to various Suites and Apartments, many with mountain views or balconies. The hotel offers free Wi-Fi in public areas, free parking, and amenities such as a restaurant, bar, sauna, and ski storage. Guests appreciate the friendly and helpful staff, especially Pavel who is responsive via email, and the inclusion of dinner in some booking options, which adds value. The atmosphere is calm and peaceful, with a large children's playground and a cinema room for family travelers. While the rooms are basic and a bit dated, the hotel provides essentials for a comfortable stay in a scenic location.
Location
The hotel is situated on the Špindlerův Mlýn resort, just 500 meters from the nearest ski lift, making it convenient for skiing enthusiasts. It is 21 kilometers from the Vrchlabí airport and about 80 kilometers from Pardubice airport. The location offers direct access to hiking trails right from the doorstep. Nearby attractions include billiards, table tennis, a sauna, bicycle rentals, a game room, and a library. The hotel’s terrace overlooks mountain views, complementing its forested surroundings.
Tips
- Book your stay directly on the hotel’s website to benefit from included dinners that save money.
- If traveling with children, take advantage of the large play area and cinema room on-site.
- Ask the hotel staff for directions beforehand if arriving by car, as some guests found it tricky to locate.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Sun] 07:30-09:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of €100.00 (approx. US$116.33) is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, DinersClub
- Check in time: 14:00-20:00. Check out time: 08:00-10:00.
Services and facilities
- Smoking areas
- Smoke-free property
- Heating
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- No elevators
- Non-smoking rooms
- Room service
- Family room
- Shower/Bathtub
- Wardrobe/Closet
- Linens
- Toiletries
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Diet menu (on request)
- Breakfast
- Restaurant
- Packed Lunches
- Bottled water (at extra charge)
- Free Wi-Fi
- Airport transportation
- German
- English
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Hiking
- Picnic area
- Barbeque
- Sun Deck
- Ping-Pong
- Parking
- Beach facilities
- Beach/pool towels
- Event facilities
- Fax and copy machine
- Darts
- Cycling
- Massage
- Sauna
- Playroom
- Children's playground
- Family/Kid Friendly
- Ski storage
- Ski passes available
- Ski facilities rental
- Ski-in/ski-out
- Skiing
- Ski school
- Pets Not Allowed
Video: Hotel Horni Pramen, Spindleruv Mlyn, Czech Republic | Travel With Medha
Map
Reviews
The first impression was moderate. You enter the hallway with a little desk and very friendly lady who checks you in.
Then in the room the bed takes 3/4 of your space (view towards the slopes) and nice balcony. The room was not exactly clean when first entered. Shower required unclogging and desk surface was dirty. Spiders net near the ceiling. However majority of these things were quickly resolved with staff - super friendly and helpful.
Huge play area for kids and even a cinema room. Wish there was more people to socialise with. I heard people walking on corridor every time so extra sound insulation or better doors would help. Also the table tennis was folded and I wanted to play so bad. But there is not much space for it.
The food was relatively good, especially dinners were great. For breakfast not much variety. (Hot dogs, scrambled eggs and standard sandwiches)
There is big storage for skis and boots which is super important for those who ski.
The best part with this accommodation is that we got dinners included in the price when booked via website. That saved us a lot of money!! Also Pavel very helpful and responsive via email.
Kitchen (goulash) was superb. Breakfast was solid with great coffee. Personnel super friendly and helpful.
Location of the hotel is extraordinary, you can start hiking right from their doorstep.
I stayed with my children and we really enjoyed the food and the service in the restaurant/bar was great. My boys liked the playroom for kids and table tennis upstairs. Ski storage was big enough to dry our jackets too. The only negative was the size of our room and no TV.
Highly recommended.
The hotel itself is situated in the woods, away from the buzz of the wannabe rich and famous of the local downtown. Surrounded by beautiful nature, the building is not the newest and you get socialism as the “old chic” here. However, the not so up-to-date interior and exterior are overpowered by spotless cleanliness, friendly and helpful staff, comfortable beds and breathtaking views. Ran by a cute family, this hotel offers a perfect spot for an informal family outdoor vacation where you prioritize budget and friendly atmosphere. This hotel has it all. I was pleasantly surprised by the dedication of the hotel management and their goal of customer satisfaction. Loved the breakfasts and dinners which are definitely the most delicious and cost efficient in town. This hotel rekindled my love for the Krkonoše mountains. Will definitely be back.
Only downside was that the room tidiness could be a bit improved (there was some dust under the bed and the condition of the sheets)
Breakfast poor.
3 stars not 2 because room servi e, cleanliness was good.
Strongly recommended to avoid.
POIs near hotel
Frequently asked questions about Hotel Horní Pramen
How far is Hotel Horní Pramen from the nearest ski lift?
The hotel is located 500 meters from the nearest ski lift.
Are pets allowed at Hotel Horní Pramen?
Pets are not allowed at this hotel.
What types of rooms are available at this hotel?
Room types include Economy room, Standard room, Comfort room, Junior Suite, Family Junior Suite, Suite, Apartment, and various configurations with mountain views and balconies.
Is breakfast included in the room rate?
Breakfast is served buffet style from 07:30 to 09:30 daily, but additional breakfast fees are not included in the total price and must be paid directly at the hotel.
Does the hotel have facilities for children?
Yes, the hotel offers a children’s playground, large play area, and a cinema room.
















































































