Room was clean but I didn’t get the balcony. They didn’t offer it to me and I did notice when I was leaving the hotel
I mean it was technically listed as a balcony room and we didn’t have one but I also didn’t pay any extra money for it. I was sooo glad to find an affordable hotel with hot water and A/C, and the staff were excellent
The only downfall is there is no coffee maker, they should add an extra desk for space. I was there for 11 days, I had to buy a kettle to make my instant coffee. Besides that room service people were super nice
They went above and beyond as I arrived early and they accommodated us with early check in was told go have breakfast and your room will be ready in an hour and it was . I would highly recommend.
Stayed here from December 31st - January 4, 2025. There is a restaurant next to it.
Parking is free and the attendants are helpful. Service is quick to respond to some issues.
The buffets were good, had themes and good variety. Some of the restaurants that didn't need reservations had long waits.
I enquired where we could get food and was told we had 15 mins before the restaurant closed !
The app was pretty good although does have some inconsistencies mainly locations are known differently on the app vs reality
Such a beautiful gorgeous and tropical place to enjoy with family and friends safe and fun.
Our 3rd time in this hotel and we don't have any reason to try another place
I did wish there was greater entertainment that didn’t include guest and something included for the kids to get them out of the sun… like a game room that was not for money
Very good and quality food, very spacious, clean rooms, excellent beach and very kind and attentive staff. We really liked it. We will definitely be back 🤗
Enjoyed our stay immensely! This is a quieter resort perfect for families and people looking to relax. If you’re expecting nightlife this is NOT the resort for you. They try but the shows are lame
The weather was FANTASTIC, the beach is beautiful, and the pools are very warm. The only complaint I’d have is that the only decent coffee was from an espresso machine in the lobby that didn’t open until 9:00am
This is an older resort but they are working at updating rooms
The main buffet was good (most food was tasty and not very repetitive) and the bars served a good selection of drinks. The hotel doesn't have a single normal espresso machine so espresso, latte, cappuccino etc
Well, if you go to a budget hotel you don't expect luxury but the 4* have to be justified. I'm not that type 'it ruined my vacation', you are the only one who can ruin it and we have had a good time overall
Join into every interactive activity you can. So much fun! We also enjoyed the nightly shows. Classes inside are also decent. The pool is good and the beach nice. Unfortunately, not enough chairs at either so go early
Food was fine/ok at the buffet. My favorite was the local Dominican food served like their rice, beans, platanos etc. Best to grab freshly made foods at the chef stations like omeletes, meats, churros
Their french fries are delicious! Fresh fruit and juices are excellent. Everything else was just okay. We pretty much ate the same thing everyday
Room was spacious and amazing everyone that worked there was super nice
I've been to Punta Cana several times at a different property that has closed down so this is in comparison to that. The property is small but well kept. Grounds are very nice with great wildlife
Once and IF you find a great server or bartender, tip them and treat them well and they will be great to you. There are definitely a few great ones. It worked best at pool area but rarely in the room or other places
We stayed here for a week at the beginning of august. Great hotel in the centre of sosua. Water pressure in the shower is very good. Air con is strong and works very well. The queen size bed is very big and comfy
I had a very nice room next to the pool, A/C was very cold, the restaurant was good, and the staff was very friendly and helpful. I'm definitely staying here again. See ya soon!!!!!!
New Garden is the best hotel in Sosua!!!! I’ve stayed at New Garden since last April of 2024 13 times. The hotel is clean close to both beaches and the Staff is the Best in Sosua
Friendly staff, good food in the restaurant. Central location only 10 mintues to the beach.
Everything was perfect the staff was outstanding and food is good
Security was always there being attentive and assisting with questions about everything! I will definitely be booking this hotel again!
Only 2 things I will recommend to change: allow guests to change AC temperature in the room since for us it was too cold;
Quality of soap - it wasn’t good - ran out after 1 shower
The place feels very safe and is very close to the center and the beach. Good WiFi and reliable hot water. The check-in process is a bit too manual and could be better automated
Well run, well maintained small hotel in an excellent location, easy walking distance to the beach, restaurants, and the downtown area. But, not so close to the main drag that you hear all of the loud motos and ATVs
Clean rooms, attentive staff, great area with lots of restaurants and shops nearby and the beach
My room had a very strong AC, and I can only complain about the water pressure in the showers. The water pressure is not the best, but the bathroom itself was really nice and clean
The room was excellent, the staff incredibly friendly and helpful, and the breakfast simple but tasty. The pool is small and nice, giving a boutique hotel vibe
Great value for money with the absolute best sunset views of the region. Comfortable and good apartments. The personal is very quick, helpful and helped us throughout our stay
The staff was extremely attentive and always making sure we were comfortable. The cocktails, appetizers, and restaurant food were all excellent and of very high quality
There's no beach (like no sand) but many swimming pools and direct access to the sea with clear water. Unfortunately the place doesn't have a gym which is really a shame. There is a spa available with massages only
Negative - this is not a hotel that has 24 concierge, no restaurants open after 9pm, I felt horrible because I booked it same day and staff had to come back and get us situated, (staff was awesome)
We truly enjoyed both the pool and the beach right in front of the club. Towels are provided, and there are lifeguards on duty, which made us feel very safe and well taken care of
The day pass includes your food and drink consumption inside the club, and if you go over the amount, you only pay the difference, which is very convenient
There are often high-end activities on the 7th floor, and beautiful women and handsome men gather. The large glass of the gym offers a panoramic view of the city. Unfortunately, the room rate does not include breakfast
My room was very clean and the staff were very kind. There is a rooftop restaurant, bar and swimming pool with some lounge chairs and You can look out the area since the hotel is one of the tallest buildings there
It was all good. The room was a good size. The hotel is beautiful, the rooftop pool amazing with an absolutely awesome view of the Monument. The rooftop bar great. Overall a great stay
The location seemed out of nowhere but I was able to uber to the nearby downtown to have brunch and also buy some local chocolate. Very close, only 5-10 mins away
The rooms were comfortable, nicely furnished, and quiet, which made it easy to relax after a long day. The staff was friendly and professional throughout my stay, from check-in to housekeeping
waking up to the view and seeing it illuminated at night was truly special and made my experience unforgettable. I highly recommend the AC Hotel Santiago to anyone visiting the city, whether for business or leisure
2 Night Family Trip to Zona Colonial
Pros:
Good location, close to everything
Pleasant check in lady. Cons:
Room has no window
Sheets poor quality but seemed clean
Beds are very small and not super comfy
A very good value close to el conde. Stairs only to upper floors. Rooms tend to be on smaller side with hot shower and cold A/C. Have stayed here before due to cost/value.
Great place great price awesome location. Excellent breakfast at a nearby restaurant.
The staff was very courteous and although small the room was very clean and the bed quite comfortable. The hotel floors were extremely clean and shining and the pictures created a nice ambiance
Rooms as advertised clean , well equipped . Location great you can walk to many stores and restaurants. Some less than 20 yards from door
Great hotel verypolite staff will definitely go back again.
Staff was very good very good service, breakfast portions were good; options not many but basic breakfast was good good and optional add ons - staff and service was always great
Upgraded to Superior delux room. Nice size room for all my bags. Femsle night managerr was excellent
4. Spotless in the lobby, steps, hallways, dining area
Staff was excellent 👌 very helpful if you love to party with the locals then its the perfect place to s tay
If you stain the towels, they are nice & you'll have to pay for them, they're not cheap. I didn't like it but they the manager was so nice i hasn't mad
Great location, great staff, the only issue i had was i spilled wine in my room and used the bath towel to clean it, don't do that, lol call
The room was spotless, the staff was amazingly friendly and helpful, and it was right on the beach. Overall an amazing place, super cozy.
Las Terrenas, C/27 De Febrero Camino Playa De Popy 🧭 Map
It was the best part of our trip, we felt so welcome, the staff at the desk, the huge smile of the doorman, the managers and the ladies in the breakfast area, the pool was clean even after rainy days, we would love to go back next year
The pool and room were excellent, and the breakfast was good. However, the area is very loud both day and night, which made it hard to fully relax.
Large clean room. Excellent location. Beach front , near good restaurants and shopping.
The warm welcome of the front desk , follow by a beautiful stunning suite, very clean ,sheets and towels had a fresh clean smell, i went for one night and decided to stay another one , fell in love with this place, thank you to all the staff , definitely will be back soon
They have a full kitchen, so you’re able to cook your own meals. Otherwise, right outside you have local restaurants that offer fresh fish.
Las Terrenas, Calle Francisco Alberto Caamaño Deñó 🧭 Map
Two bathrooms is always a plus!!!
And they bidet and Hot Water ( this is a serious plus) were excellent. The beds were comfortable as well. The location is impeccable, right on the playa bonita strip
Lovely hotel in first line of beach, with good food and very good service. Great value for money.
The place was clean and comfortable. The staff was very friendly and helpful.
The property is excelente, just the shawer it’s too small
Toilet tissue and hand soap provided
Cons:
No paper towels or dish soap provided so you definitely have to purchase. Stove didnt really work great. Definitely buy water as you will only get a couple at check in
Sadly one soda was already open when we checked in. The fridge is a bit dated and rusted. There are pots and pans but not ideal for longer stays if you an on actually cooking. Just not enough to be functional
Clean. A/C works 100%... Only issue is that the main Club is right in front so be ready to club n dance to the music n noise till 2am.weekdays.
Whether you want to grab a bite, do some shopping, or just explore the neighborhood, everything is right around the corner. Overall, a great stay with a unique twist and plenty of space
We were a group of four and booked one of their apartment suites — it was incredibly spacious and comfortable, perfect for relaxing after a day out. The location was also a major plus
It’s close to a wide variety of restaurants and in an area full of amenities, shops, and dining options, which made everything super convenient
Highly recommend this hotel. Amenities, staff and uniqueness of this hotel will make it the ONLY place I stay in Las Terrenas !
I Stayed At The Property Two Times So Far And Everything Was Great I Planned To Revisit Again Soon
Hotel is beautiful, very clean and comfortable! You feel like you are in the paradise. Thstaff is excellent. I would recommend it!
No Balcony at my unit, but overall a good experience with a good value.
Great hotel right at the beach, and near all the good restaurants in Cabarete. The rooms are very spacious, for a double room we had 2 toilets! Everything is very clean and well kept
The views are unforgettable and breathtaking. The staff is super friendly and accommodating. The area is secluded from the main street so it is safe and quiet. I would definitely come back here when I return
The best views in Cabarete. The hotel is right next to a supermarket which is very convenient. The staff is amazing, thank you Francisco, see you soon. This place is a hidden gem 10/10
Worth the upgrade to the oceanfront room. The property is so amazing. Close grocery store. Close to all of the beach activities and restaurants.
Las Terrenas, Francisco Alberto Caamaño Deñó 🧭 Map
Great staff. Right on the beach. Good breakfasts and the restaurant is tasty overall.
Great location right on the beach! Room was comfortable and clean. And Anita, Lucila, and Marivel took great care of us each morning for breakfast.
Everything was great! Clean room, staff was amazing and very helpful
Nice location, breakfast was a joke. Staff is friendly but slow and limited. No hot water for your shower.
Service was great, friendly, and they answered any question I had as well as helped out with all of my requests, appreciate the help of the staff!
Parking was easy, across the street where the restaurant is located which is also where the beach is located, fairly convenient
Less than a 10 minute walk from the town and restaurants, one block away from a market/convenience shop. Overall, great and easy stay for the price paid!
Puerto Plata, Carretera Luperon complejo Km 4 Marapica 🧭 Map
Food from the buffet is 10/10, even better than the restaurants; good quality and variety
Pool had tile falling out, ac didn’t work in our suite, faucet was broken, phone didn’t work, needed help opening our safe… all requested multiple times and never fixed. Food was ok, Italian was really good
There was a lot of thought and effort that was put in for the guest to enjoy themselves. It seems to me that the resort takes good care of its employees and it shows. I would stay here again without hesitation
Let’s start off by saying entertainment team, beach and pool reserved restaurants are good! Now the rooms are humid do not drink the filtered water I got extremely sick as well as many others at the resort they gatekeep the water bottles and won’t provide it to you at all!!! Front desk is very stand off ish and rude the rooms have bugs buffet food nasty just overall wouldn’t go back again would go...
Drinks are ok for the price of the resort, there’s local rum and a wide variety of other alcohol brands you can choose from but if you want the best of the best, gotta pay extra for it (which is expected)
food everywhere and many many activities for adults and kids, staff was very nice had no problems my stay was great, loved that the balcony of the room had a place to hang clothes for after you get out the pool, would definitely visit again it was fun
- The apartment is beautifully renovated and very well equipped, and the garden with the pool is cozy and well maintained. - It was wonderfully quiet at night and the breakfast was excellent
The host was very nice and offered an excellent service. The place was very cozy and nice.
- Nikki, the owner, is a wonderful host, communication with her was perfect and she was very flexible when I had to change my flight. The transfer to and from the airport (approx. 20 minutes) was also perfectly organized
Unfortunately, I only stayed there for one night, but I can highly recommend this B&B, unless you want to be right in the center of Sosua
We are extremely pleased with the hospitality of the management, and the breakfast is absolutely delicious. Each day, they offer a different menu for just an additional $10
Love this place. Nikki and her staff could not be more welcoming. And the breakfast burritos have a special place in culinary heaven
Santo Domingo, corner of Conde Street, C. Espaillat 205, Sona Kolonial 🧭 Map
As New Yorkers/Americans, strong Wi-Fi and good service are priorities, and this place actually delivers (not always guaranteed in the DR)
We felt very taken care of by the front desk staff and the housekeeping team — friendly, efficient, and genuinely helpful. Speak Spanish (or have your translator ready) — it makes everything easier
Yes, it’s an older building in a historic area, but what you get in return is huge: fresh breakfast included daily, personalized service, and a space that feels comfortable and cared for
Excellent service and staff. Clean and comfortable rooms with tasty welcome drinks and great breakfast options. Great location.
My partner and I really enjoyed the café connected to the lobby — great Wi-Fi, convenient service, and beautiful, healthy breakfast options
The bell-entry system might surprise some people, but there’s a 24-hour front desk and we always felt secure. Overall: great value, great Wi-Fi, and an excellent home base for exploring
Got a free upgrade because we were the only ones there for the back half of our trip. Not a ton of food options but everything was good. Staff was very nice and accommodating
The beach the house is on is gorgeous and has a great 20ish minute walk to the end where there are caves you can wade out to
It’s a great surfing beach where you can take beginners lessons or go to the more advanced side with sizable waves. Highly recommend staying here for a more peaceful all inclusive than the mega resorts
They have bottled water and bagged ice available whenever you need it. Great for a quick romantic getaway
One of the best vacation experiences I’ve had. The place is beautiful, the staff is excellent, the food is great and the area is fun to explore.
Serenity
If the loud, party atmosphere is not your jam, then Selectum Hacienda is for you. The staff is all very professional, kind and accommodating. The breakfast is a true feast
I can’t say enough about this wonderful place. The staff, the resident pup, the views and the room met and exceeded my expectation. I stayed two weeks and it was such a big part of my vacation adventure
The Location is Grate, close to the beach and the amenities as well as the night Life action. Love the pool and Family friendly. With lots of room to hang out
The room was Clean, spacious, bed is really confortable and the Staff is AMAIZING!
This place feels like home, Is unique and it has the Most Stunning View
Wonderful place. Like living in the castle. The view is marvellous, beds are huge, breakfast is delicious.
People who work here are nice and welcoming.
Very close to everything and ones you walk in it’s like walking in the medieval times!!!! Definitely will be back very soon
Room and place was very clean and comfortable , amazing views and Morena and Teo made me feel at home