They really have the patience of saints! They made the pool bars fun and made excellent drinks!
Kelvin at the bar in the theater was THE SWEETEST! He was very friendly, had the best smile and always had our drinks ready for us
He even checked to make sure we got home safely. I would recommend him 1000 times again!
Jency! He looked for us every morning for breakfast and we were lucky enough to have him as our waiter for dinner a few times
This would be our first time in Punta Cana and all inclusive. Looking for something all inclusive and adults only. After looking at different resorts, reviews and even YouTube videos
We were looking to get away for some sun and relaxation. We started looking at different areas and some friends have visited Punta Cana in the past and just recently
He made us feel truly special and it was so nice meeting him. We will look for him every time we go!
Luis, Jimy and Charley at the adult pool bars were phenomenal
We came for the beautiful property and will continue to come for the wonderful staff that makes you feel like family
Not only does the entertainment team work their butts off on stage, but they run around running activities throughout the day, with enthusiasm, while also having a bit of time to stop and say hello; a fist bump or a high five with a big smile
com provided amazing customer service when I needed to make changes to the guest name on my reservation prior to my arrival, they went above and beyond to make this happen
This is our second year in a row visiting and I think we’ll be back next year. Kids love it and the second year was even better, we easily acclimated and jumped right in with an excursion in buggies, second day there
Whether this is a Dominican thing or Hyatt is using fantastic motivating rewards, I’m not sure, but these people work really really hard and the majority genuinely want your stay to be amazing
This would be a great resort for families, there are kid friendly pools and activities each day. We took advantage of the spa and it was beautiful and relaxing, highly recommended
Shout out to Victor OG, Baby Face and Johnny Bravo to name a few. The two ladies working the drinks by the preferred pool closest to the buffet, amazing little team
They were always available to help with our requests and questions, and their warm, professional service truly made a difference
We stayed for 8 days and on day 3 finally got to use the swim out we paid for and day 8 finally got hot shower! Pool wasn’t filled water was stagnant shower water cool
Had a wonderful time at this resort. It is in a wonderful location, just a few resorts down from a national park if you want to explore some trails, with a gorgeous beach that is surrounded by tide pools
Room was nice and was cleaned daily with the mini bar consistently restocked. 95% of the staff were absolutely lovely and service was excellent for the most part
We only got a butler the last three days of service who wasn’t really able to do very much for us but apologize for the pool and apologize for lack of warm water because they needed to get parts to fix the water system, but that should’ve been told to us upon check-in which the room wasn’t even ready at 4 pm
The food was mediocre at best, mostly passing for just edible. The drinks are clearly watered down. Some of the service workers were rude. The hot tub wasn’t hot at all
Martine and Ana at the spa are absolutely wonderful. Orlando was always there to ensure we had the best excursions planned while staying safe
He knew the menu well, gave excellent recommendations, and checked in at just the right times without ever feeling intrusive
Maximo was wonderful at Quimera restaurant was helpful and attentive the entire experience! The rooms and the facilities were cleaned constantly and housekeeping did more than could be expected
What a beautiful place with great people. Alejandro upon arrival set the tone for a great stay. Ricardo always at the pool serving drinks to The Level guests creating a special experience
We had a great experience at this restaurant, and a big part of that was thanks to our server, Ronny. From the moment we were seated, he was friendly, attentive, and genuinely welcoming
And Octavio in Mar y Sal was the definition of a professional. He was attentive, polished, and genuinely welcoming. Overall, great experience and beautiful environment!
Their friendly and fun personalities make this the best night time spot at the resort!
Overall good. On the second last day they cleaned our room but no towels, toilet paper, or Kleenex. We called the front desk to get some sent. No one came…. I had to go to a public washroom and take some…
We had a great swim out room - it was amazing - pool water was nice and warm - the deck has been remodeled with new materials - just fabulous!
Very clean and family friendly. The buffet has lots of options for every pallet. Waiters for drinks and meals at the pools and the beach. Activities for adults and kids all throughout the day
Beaches were cleaned and groomed and guarded
We had an excellent stay at this hotel for New Year’s Eve. From the moment we arrived, the staff was warm, welcoming, and incredibly attentive
Amazing stay with great activities! I did the coconut palm hat and bowl making and it was so much fun! Great guy who taught us and was really patient! Also beautiful end product, great as souvenire as well!
Breakfast, lunch and dinner were excellent at Quimera restaurant, we ate there almost every day! Maximo Mendoza, our waiter at the restaurant was always so kind and smiling, did great service
The staff here are the reason why people love this place. The customer service is exceptional. The nicest and happiest people I’ve ever met. Alejandro Soriano are the best bartenders and honestly such great human beings
Yadenny from the entertainment team invited me to play volleyball and I had a lot of fun. She made my brother and me laugh a lot. Without a doubt, a good experience. Rafal Nadal Pickleball was fun too
Drinks were made perfectly—especially the mojito, which was one of the best I’ve had. Service was quick without feeling rushed, and the team clearly takes pride in what they do
They made me and my best friend feel so welcome
All the cart service men were great too. Made sure to take us back and forth safely to our rooms and lobby. DJ Carlos played great music and could spin. The cleaning staff work so hard to make the rooms look clean
Puerto Plata, Q9C3+5XG, C. Principal playa dorada 🧭 Map
Excellent family vacation, eco-friendly location, super fantastic entertainment and attention to the team at the hotel.
Great Cafe serves excellent coffee and Ice coffee. Room service Great
A le carter Great book between 9am -1pm. I will be back to this hotel/resort
The room was great; the staff were wonderful and helpful. We appreciated the all inclusive package very much and found joy in walking on the beach
Air conditioning was superb. We had to turn it off on actions.
Staff was excellent and the bar was great.
Stayed as a family of 8 with 2 people per room one room seemed very clean but one had a very strong uncomfortable molding piping smell 2 rooms only had a lamp as lighting not sure if it was set that way but pretty dim when getting ready loved the double shower heads very convenient when rushing to get ready only problem water went out to closet and wet luggage even having the small tower on floor was...
The staff is extremely friendly, the food is good however the restaurant “Lolita” was extremely unorganized
He even helped organize a surprise for my boyfriend whose birthday was the day after our arrival which was so appreciated!! I also want to mention that the staff at the private priority member pool on the beach was amazing! They were so attentive and made sure that I never spent a moment without a drink in my hand lol
We booked the priority member Junior suite with the private pool and everything was perfect! The room was very clean with a beautiful/clean private pool and had a breathtaking view of the garden and two of the pools on the grounds
Our butler, Irving, was so amazing!! He was very attentive, knowledgeable and welcoming. He sent us daily itineraries for the resort activities and always made sure that we had everything we needed
Every thing and everyone one was perfect kind and professional at all times. The treatment was like I was from the Royal family. Especially our private Butler Brian and the desk clerk Leonardo
Sammy at the inside bar was our absolute favorite! You will not regret staying at this resort. We had an amazing vacation and will definitely be back very soon!
We discovered we could only book 3 restaurants for a 6 nights stay only when there and my husband got sick from something he ate during an excursion booked with the resort (1 more person got sick as well from the same trip)
There are other parts in the property that are less crowded but no sand in the water, it’s all rocks. Also, dining in the main room, la terrazza, is so messy, no tables ready, no napkins, no cutlery, glasses, just chaos
People are expecting tips even when not necessary. Staff is just on their own time and feels like you are not a priority, many times they had an attitude that wasn’t welcome!
It was an overall okay experience. The water is fabulous, crystal clear and warm. However, the sand beach is limited and therefore crowded and loud
Luckily enough we found the other buffet, la Roca, which has limited options but quiet
We’ve just returned from a wonderful vacation – it’s been about a week since we got back, and we still think back on it with great memories
Due to hurricane flooding in the past many first floor rooms smell like mold. Changed rooms with about an hour of headache when we got there. Room we were moved to was not cleaned
The food was outstanding, fresh fruit, especially the passion fruit, mmmmm. We also booked into the other restaurants on the grounds, simply delightful
Do not go into town by yourself. Beaches are "owned" by resorts with 24hr security. Strolls down the beach are permitted but you will be "stopped" at each resort
If you don't have american dollars or local currency you will have to exchange. Heard many visitors complain about currency. All and all for the cost good experience
Though there were one or two things we disliked, the 10 days I've spent there were honestly the best 10 days of my life, I've been in a few places around the world, but Natura Park and Punta Cana as a whole was the best vacation I ever had, I felt the true meaning of relaxing and forgetting about everything bad in this world while I was there
Staff was nice, room was small and extremely dated! Restaurants were "fair". Overall I would say if you wanted a last minute deal and could get a good price
Must mention Angela Zorrilla Reservations Department who went above & beyond to ensure my Reservations were booked & setup correctly as I had multiple issues with my computer & she made it her mission to help me along with sales supervisor Angie Diaz
Antonio the bell man & Louis our butler is also to be recommended for excellent customer service
This all-inclusive resort truly offers something for everyone—family-friendly activities for guests with small children on the Hyatt Ziva side, and adults-only, no-kids activities on the Hyatt Zilara side
A calming lavender or fresh fragrance welcomes you as it permeates the halls, elevators, and guest rooms, instantly setting a relaxing mood. The Club experience check-in is both luxurious and effortless
The grounds are beautifully designed and very convenient — pools, bars, sun loungers, and walkways are all well organized. There is plenty of space, yet everything is within a short walking distance
It includes private check-in rooms, a welcome glass of margarita or champagne, and a delightful spread of hors d’oeuvres—meats, cheeses, crackers, fruits, cookies, and mini sandwiches
Punta Cana, Boulevard Zona Hotelera, Playa Juanillo 🧭 Map
Probably the best hotel/resort gym I’ve ever seen. If I had one recommendation, it would be to add more umbrellas on the beach
There were plenty of chairs, but umbrellas became a Hunger Games situation as there was one umbrella for every 10-15 chairs (versus one umbrella for every two chairs by the pool)
Shout out to Areilles at the pool and Ramon at the Italian restaurant. Everyone is nice but they are next level. Room 5
People 5
Food 4
Landscape 5
Great resort, clean modern , friendly staff .. options for halal food, definitely recommend
Amazing all inclusive. Great service, good food. The beach is stunning. Plenty of activities throughout the day. Can’t wait to go back.
We tipped at the end of each day, they appreciate it so much and are well deserved of it. We got a really good deal through Costco, package price for plane tickets, transportation to and from resort, and room
Punta Cana, Cabeza De Toro 1 Playas De Bavaro 🧭 Map
We returned on our last night, specifically to have her care for our table. Great food, great fun, excellent people! Sorry about the photo. dessert was too good to wait!
Bloved was our favorite dining establishment i the whole resort. I discovered some delicious Dominican food, as well as some familiar dishes. The staff are all happy, kind and very accommodating
HUGE THANK YOU!
We arrived and were greeted by the lovely Anderson at the reception. He was so friendly and welcoming; we felt right at home!
The service overall is just so warm and caring
They have lots of fun things to do- and it is also a great place to relax! The beach was absolutely beautiful. This was our first trip down south and certainly did not disappoint! We would 100% come back here again!
A couple of issues but were made up for other people. The happiness, Coordinator Hanzel was incredible. Him and his team made our stay 10 times better than it would’ve been without them
We’ll definitely be back 10,000 percent!
A huge shoutout to the ladies at reception, Fanelis and Pamela, who always helped us with any questions and gave such great advice
La Romana, Carretera San Pedro de Macoris-La Romana 🧭 Map
HONEST REVIEW: Beautifully maintained place! Very, very clean! I highly appreciate that. The food was great, the beach is clean and well lit at night which is great as you can spend time there even after dark
Staff were great and buffet had variety for picky eaters and others alike. Music at pool and shows was very loud so we had to sit far away but overall great family trip
If you are a beach person and are expecting clear water- this is not the resort for you. There is a river nearby and that causes the ocean water to be murky. The water is not clear like other resorts in La Romana
Honesty I didnt have big expectations for this resort but it is small and eash to navigate than the Punta Cana big hotels and you really get to know the staff. Food was hot and so much selection
Excellent!! The buffet was excellent! The grounds immaculate. The room was large and had a refrigerator stocked daily. The pool was large and had a swim up bar
Great food, great weather, staff was amazing. Clean room with plenty of fun shows
We had a great time at Memories Splash: the food was good and the service terrific!
We ate at hunter steak and enjoyed our meal. Service was great had to send steak back and they were kind and brought back a perfectly cooked medium rare with no issues
The best two parts of Royalton was our butler Amarlys she was so professional and accommodating and always started your morning with all “ good morning and I’m here if you need anything”
Secondly the entertainment team was amazing very friendly and knows how to put on a great show especially “ Mr. Chocolate “ Would totally recommend this resort for family vacation and absolutely will be coming back
Ernesto Felix, he was so helpful, informative and honest to my family and I. If I go back I’ll definitely request for him to be my butler again. Also the waterslides, shows and restaurants are thee best 10/10 ❤️
We just returned from an incredible week at Dreams La Romana Resort & Spa in the Dominican Republic, and we’re already talking about going back!
We travelled from Canada and stayed in the Preferred Club — it was absolutely worth it
The people working at the hotel are all friendly and eager to serve. We enjoyed the chocolate that Marta Dino made for us every night, as well as Orquidea's attention to detail when cleaning our room
They made our whole family feel at home from day one. The drinks were fantastic (some of the best all-inclusive cocktails we’ve had), and the food was excellent for both adults and kids
There was so much to do! The water park was super fun, snorkelling was amazing, and the entertainment team — my goodness! There was always some sort of activity happening; the days had things like yoga, ping pong tournaments, a batting cage, and an inflatable obstacle course in the main pool
The buffet food was excellent and a great variety. The theme nights were fun such as the Mexican theme night. I enjoy fish and seafood and there was so much variety of both. The restaurants were varied, i
The resort exceeded my expectations. It was really very, very nice clean and relaxing. The food was excellent.
Punta Cana Princess was a great resort. The staff was excellent all around. The beach and views were excellent. Our room had an amazing sunrise view. My only comment was that the buffet food was only ordinary
It would be great to have a good coffee shoppe on the property but at least you can walk to the other Princess resort and get that. You can even bood dinners at other Princess resorts nearby
Food was good one of the only good things I could say
The resort was lovely , small and well maintained, pool was so fun and food was great , staff was also amazing, we will definitely be back 🎉
All in all the room, view, beach, location, and staff were great. Oh, please tip your staff well, they work really hard! The weather was amazing as well
But the nice thing is that you can have them custom grill eggs and chicken, so nice! The dinners were great, especially the Italian and Swiss Fondue
The only downside was room service food was not good and not enough breakfast options, just one buffet and we felt the food there was always cold. All other restaurants for lunch & dinner were awesome
Awesome experience here, smaller resort compared to others but it dosent feel small. Great beach location and excellent staff
The room was good size and the bed was very comfortable and a fully stocked bar and fridge. The cleaning service came twice a day once in the morning then mid afternoon they did a great job
Great drinks!! We stayed in the Tierra suite and it was amazing, private pool and beach front. Our mayordomo was awesome, David C. & Angelo at the beach service was amazing as well
After COVID, we finally returned to celebrate my birthday and decided to stay at Live Aqua and it was a wonderful experience. The resort is beautiful and very clean, and the weather during our stay was perfect
A special shout-out to Delvin, the manager of the pool area, whom we’ve known for many years from our previous visits to Dreams. Seeing him again made the trip even more special
Punta Cana, Boulevard Zona Hotelera, Playa Juanillo 🧭 Map
This place is beautiful. The help is amazing. So many to recommend keep a eye out for the entertainment team of Teddy, Rocky and Manore. If you want the best coco loco ask for Luis Miguel.
Visited for five nights with two couples total and this place was definitely worth it! Clean and comfortable rooms, delicious food, and amazing staff
there is no reason to go to an all-inclusive and not experience the very best, and the staff here will take the very best care of you! Yes, tipping is appreciated by them and when they go above and beyond, they deserve it
We spent some time at the Ocean Bar as well- shoutout to the bartenders up there but especially Christy! All of the staff was incredible! Overall, this was an unbelievable trip and we are so thankful to the staff at Sanctuary Cap Cana for all the hard work they did to make our experience for our honeymoon so wonderful!
The resort did have many activities during the day and night, however, the vibe...
awesome activities coordinator, along with Maria! Luis Mario, Ismael, and Omar were the most amazing wait staff for our days on the beach. Get by the beach and you will never get up to get a drink while you're there
We had so many great experiences while we were there, from karaoke and singing, to the pools and beach, to the restaurants and quality staff. Never had a negative encounter, not once
Boca Chica, Juan Bautista Vicini Esq 20 De Diciembre 🧭 Map
The Good - the resort is well-kept, the food was fine, the drinks flowed, and they had plenty of activities for those into that. The room was well air conditioned and the wifi was pricey but stable
A good resort with lots of amenities. Apartments for rent and u get full services of the resort. Good place for kids and family visits.
The hotel has lush vegetation
Good food
Beach can be messy sunday after the locals have been around
But then he made it pretty clear that I owed him a drink in return, I ended up being whisked to some bar 10 minutes away and bought him and his friend a round of drinks for an absurd price, then ended up giving him even more money after he complained he can't afford diapers for his kids at what the resort pays
After directly saying I'm not at all interested whatasoever, I got glared at by them for the rest of the stay. The Ugly - There is no ATM in the resort, so I had to walk two blocks in town to go to a bank
We didn't have hot water for the shower so much as slightly tepid water. We had dysentery for a few days, we stopped using the tap water to brush our teeth which may have been the culprit