Auberge Internationale des Jeunes - Hostel in Paris

First of all the reception staff is very rude, especially the Indian guy he mocking our us What here problems? What with him ? He doesn't know anything about hospitality and is not friendly. He fights with customers who have done nothing wrong to him. We didn't feel like we were guest of the hotel because of the BAD ATTITUDE OF YOUR STAFF you NEED TO DISCIPLINE THEM. He should be replaced. He doesn't know anything and has no RESPECT and HOSPITALITY AT ALL. We still want to go back the next month but because of the rude and disrespectful reception staff, we will never go back. We came here for vacation to enjoy our moments with my friends but he just ruined our night. VERY VERY DISAPPOINTED. Second the hotel is very noisy at night. Our bathroom doesn't even have amenities and electricity. The rooms are too small. Third the room is very dirty. The curtains and bedsheets are stained. There are insects under our bed , Is disgusting. We can't sleep well. Fourth. There is no hot water in the shower room. It's winter. Without hot water we can't take a shower properly. The doors are broken. The only thing I can recommend is that their hotel needs renovation, it's very old, it's like a haunted house. I'll avoid this hostel, their hospitality is terrible. A IS A BIG NO RECOMMEND

This was one of the most disappointing hostel experiences we’ve ever had — and it completely ruined our short visit to Paris.
We arrived after traveling overnight from Germany, with my wife unwell, and simply asked for an earlier check-in so she could rest and shower. There were rooms clearly ready, but the staff refused to help in any way and hid behind the “3pm policy.” No effort. No flexibility. No empathy.
We weren’t even staying the night — just a few hours. On top of that, we were charged an extra “tourist tax,” which only added to the frustration.
What shocked us most was the attitude: cold, dismissive, and completely indifferent to a sick guest. Policies seemed more important than basic humanity.
For a city that thrives on tourism, this was unacceptable. We left feeling stressed, exhausted, and genuinely let down.
I would not recommend this hostel, especially to travelers on tight schedules or anyone who expects even the smallest amount of care.

This place should not be called a hotel. It feels more like an abandoned building that occasionally rents out rooms. The room was poorly maintained, uncomfortable, and clearly not cleaned properly before arrival. I genuinely questioned whether anyone checks these rooms at all.

Customer service was shockingly bad. Staff showed zero interest in helping and seemed annoyed whenever spoken to. Any issue raised was brushed off with excuses instead of solutions.

The overall atmosphere was unpleasant and stressful, not what anyone expects while traveling. The price paid was completely unjustified — there are far better options nearby for half the cost.

Save yourself the disappointment and book elsewhere. This stay was a huge regret.

First, the pros. The location is nice. The place is cheap. The ability to book private rooms is nice. The desk has 24 hour service. The wifi isn't horrible. The breakfast is free.

Now cons. The rooms are falling apart. There's no sinks in the bathrooms and no soap to wash our hands with where there are sinks. It's impossible to get sheets without renting before 730pm. They kick you out of your room between 10am and 3pm for cleaning and you're just not allowed in your room that you paid for. The key system at this hotel is weird and you have to give the key back to the front desk everytime you leave the hostel; there's also only 1 key per room which kinda just raises so many functioning questions. And the showers omg the showers. Not separated by sex, they are completely open to the floor with a saloon style door protecting the room. There's barely functioning showers in there and nothing else; no space to get changed or put a towel and the door lock does not provide much protection.

People say this hostel is a "you get what you pay for" but we should at least have the decency to actually get what we pay for, which, with these cons, this place does not do.

This was our second one-night stay. A fortnight earlier we had been pleased. This time, there were people talking around our room and the building literally all through the night. Also, on arrival at 9.30 I was told there were no towels to rent, and to come back at 6 am.

Worst hotel I have ever stayed in my 12 years traveling, the price was cheap but there was only one bathroom for the entire floor, 3 mixed showers for the entire floor there was not even a space let your clothes, the bedroom was having bedbugs!!!!! There’s not elevator and the breakfast is a joke. Visted for students then it was so noisy all the night.