Premier Inn Berlin Alexanderplatz Hotel in Berlin
✅ Very nice location close to Alexanderplatz and public transport ✅ High cleanliness rating with many guests praising the clean rooms and bathrooms ✅ Breakfast described as excellent with a huge variety and quality ✅ Staff generally friendly and helpful according to multiple reviews ✅ Convenient proximity to shopping malls and tourist attractions ❌ Family rooms often described as very small and cramped ❌ Issues with bathroom sliding doors lacking privacy in some rooms ❌ Complaints about lift waiting times up to 20 minutes due to one lift out of service ❌ Some guests reported inconsistent housekeeping including unclean rooms and dusty carpets ❌ Air conditioning not available or poorly functioning in some rooms, leading to uncomfortable temperatures
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Description
Premier Inn Berlin Alexanderplatz Hotel is a modern 3-star hotel built in 2012, located in central Berlin. It offers a range of room types including Standard Triple Family rooms, Standard Double rooms with or without views, and Premier Plus Double rooms. The hotel features amenities such as a 24-hour front desk, lift access, facilities for disabled guests, a bar, luggage storage, a restaurant, and WiFi. While pets are allowed, service animals are specifically permitted under the hotel’s policy. Guests highlight the hotel's cleanliness with a rating of 9/10 and appreciate the convenient location close to transport and shopping. The hotel has received mixed feedback on room size and comfort, with some family rooms described as small and bathroom sliding doors lacking privacy. Breakfast is generally praised for variety and quality, though some guests mention space constraints during busy times. Overall, the hotel offers good service and easy access to Berlin attractions, suitable for travelers prioritizing location and basic comfort.
Location
The hotel is located at Theanolte-Bähnisch-Straße 2, just a few meters from Alexanderplatz S-Bahn and U-Bahn stations, providing excellent transport connections. It is approximately 9 km from Berlin Tegel Airport (TXL). Nearby points of interest include the Lernort Keibelstraße educational museum, only 85 meters away, and the Memorial Stone for the Victims of the Berlin Jewish Burning, 383 meters from the hotel. For dining outside the hotel, Restaurant Hofbräu Berlin is about 250 meters away and has a good rating of 8/10. The nearest beach, BeachMitte, is roughly 2.37 km from the property, making it accessible for a day trip. The central location places guests within walking distance of shopping malls and supermarkets, with easy access to public transport and tourist sites.
Tips
- Expect limited space in family rooms; if traveling with family, consider booking multiple rooms for comfort.
- Arrive outside peak check-in times to avoid long waits at 3 PM.
- Use the staircase if you have luggage to avoid lift delays, but note the lifts are the main access to upper floors.
- Breakfast can get crowded; try early or late serving times to find a seat more easily.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western Buffet [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Check in time: 15:00-23:30. Check out time: 06:00-12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Breakfast
- Restaurant
- Free Wi-Fi
- Pets Not Allowed
The nearest beach is located on the distance of 2370 m. It takes 36 minutes To the beach!
Street view
Map
Reviews
beds were too narrow
pillow was not comfortable.
Other than that stay was okay thank you
Staff could have been friendlier.
However - breakfast was excellent! Huge variety.
Great location.
- House Keeping - Despite informing the reception staff well within the stipulated time, room was not cleaned, trash not removed and towels not changed (on return in the end of the day, we had to do it all ouserslf, dewpite beingva paid customer). Moreover overall rhe housekeeping and hygiene standarss of this particular premier inn, aleksanderplatz, berlin is way below preimiwr inn standards and is not acceptable for a guest family like us. Room was dusty qhen checked in, no vaccum cleaner used to clear dust, and since there are multiple mirrors, one can clewrly see the dust. Carpets are dusty.
Corridors carpets need inmdiete attention with deep cleaning as they are dirty and dusty.
Facitlites and amenties - Waiting time for entering the lift is minimum 20 minutes as one of the lift is kept off with a indefinite board of not working. Many guests were found complaining and they and us tried to use the lifta in the rear end near to food hall amd that ot there too it was waiting time of almost 15 to 20 minutes with 10 floor amd almost 700 rooms one can imagine the chaoes in the lift area. Using staitcase is the only option than waiting, but with luggages how is yhat posssible to use staircases?
Space constraint in the breakfast area - For this many rooms and when hotel is anywhwre near to 3/4th of capacity, it is very difficult to get space to sit in dor breakfast. Grab a coffee and go is probably an option, else need to expand the breakfast area.
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Frequently asked questions about Premier Inn Berlin Alexanderplatz Hotel
Are pets allowed at Premier Inn Berlin Alexanderplatz Hotel?
Pets are not allowed, but service animals are permitted according to the hotel policy.
What types of rooms are available at this hotel?
Room types include Standard Triple Family room, Standard Triple Family room with view, Standard Quadruple Family room, Standard Double room, Standard Double room with view, and Premier Plus Double room.
Is breakfast included in the room rate?
Breakfast is not included in the room rate. It is served as a Western Buffet daily from 07:00 to 10:30 and must be paid for separately at the property.
How close is the hotel to public transportation?
The hotel is only a few meters from Alexanderplatz S-Bahn and U-Bahn stations, offering very convenient access to public transportation.
Are there facilities for disabled guests?
Yes, the hotel provides facilities for disabled guests, including lift access and non-smoking rooms.
