5 star hotels in Kato Gouves

Very nice place for a family holiday, had a great time in the pool and the bar especially. Food in buffet was very nice and had very diverse options. Waterpark was very fun and all the slides had their own unique experience. Very gppd area for shopping and tourism. Staff were very friendly and always happy to help. Will defintely be returning and would recommend to all. 5 stars.

Lovely place to stay! Didn’t do too much research in to all the nitty gritty reviews on TA when people pull silly nothings apart. Our room (5014) was lovely, very quiet at the bottom of the resort. The pool within metres of our room was GORGEOUS! The waterpark at the top of the resort was fun for all ages. The bars were very well stocked. Staff were more than friendly, Maria at the Poseidon’s Bar was...

Rooms is lively apart from the bed lights as it’s too low and one is broken and it twisting. Swimming pool are nice but a little cold during our visit as it’s in October half term. Chambermaid from Albania was lovely. The bar staff in the swimming pool named Victoria was very rude an moody. No customer service. Never seen her crack a smile. Fiid was very average.

As I put on my cosy hoody and clean up after my messy family this morning, I am daydreaming about the wonderful holiday we've just returned from. Here's my rather long review with some photos - excuse the mess in our room! I've tried to show the available storage in the family suite.. Mostly shelving and big wardrobes with about 10 hangers. The hotel was clean and tidy and the staff were friendly...

We recently returned from a wonderful family holiday at the Gouves Waterpark Holiday Resort and had a brilliant time! Traveling as a group of three adults and two children, we found the resort offered something for everyone, making it a great choice for families. The food is what you would expect from an all inclusive hotel, something for everyone. We really enjoyed the pizza, gyros, burgers and ice...

This was our first visit to Crete. We booked this as a 4* hotel. This in all honesty is not a 4* hotel. We were charged the 5* tax on arrival as locally this hotel is rated as 5* so please be warned. On arrival we were shown to our room by a lovely gentleman on reception. We then dumped the cases and went for a look around. The resort is large. There are a number of pools, water slides, splash...

Heaven on earth, we spent Christmas and New Year with you and my husband has not stopped talking about it since. The staff were amazing and went the extra mile on everything. The breakfast was sensational and we throughly enjoyed our stay, would recommend Crete and this beautiful hotel this time of the year. Look forward to booking with you again. Wendy Perrin

We enjoyed our stay. All the hotel staff were very attentive and friendly. The hotel is extremely family friendly. The only downside was the limited variety of fruits available at breakfast.

The place is very clean, stylish and a real 5-star hotel. Rooms are very clean & nice. Great atmosphere. We went to free Pilates session & cookie session. Service is very accommodating, sauna open specially for us untill 21:00 instead of 18:00. Food is nice but only 1 restaurant available during low season.

Wonderful and relaxing stay at this beautiful hotel. Had a wonderful massage at the spa

I was not a resort person until this place!!!! Please stay here. I wish I didn't have to leave. The team here was great. From the time of check in with Electra, who was great in sharing the amenities of the property. Evgenia, for answering all of our questions at the front desk. Anastasia for greeting us each morning during breakfast with a warm smile and delicious coffee. The chefs, cleaning...

Amazing — that’s the word that best sums up our stay at Amirandes. We spent 4 wonderful days there and wished we could have stayed longer. The very first thing that struck us was the beauty of the place — absolutely breathtaking. But also the cleanliness, the facilities, the room, the food, and the professionalism of the staff. We would like to thank two people in particular: • Electra, at the reception...

The room was supposed to have a sea view & we had to contact reception 3 times for a switch to the correct room. The rooms were very clean and the staff were very helpful. There's a few things that might leave me wonder where the 5th star is coming from but on the whole a nice hotel

Only been here for 2 days as yet but really enjoying how unique this hotel is. I will Send more feedback later. We are home now so I can revise my review. If you stay at the hotel in the evening there's not much entertainment. The D j plays some nights but nowhere to dance. We made a complaint to the reception regarding our glass toilet door making an aweful noise when opening and closing as it was...

Lovely large hotel with 4 pools! Right beside the beach. ( over the road) Free sunbeds for residents. So much choice on the buffet meals, each breakfast and evening meal. Rooms are large, beds comfy. Great shower and all toiletries in the room. Highly recommend.

This hotel is absolutely stunning – designed in a beautiful Bali-inspired style that makes you feel like you are in paradise 🌴✨. The whole complex is perfectly maintained, spotlessly clean, and full of peaceful corners to relax. There are several swimming pools, each with relaxing spa zones, so you can always find your perfect spot to unwind. The variety of restaurants is excellent – every meal was...

Great selection of pools, with bars close by for a midday cocktail/pint. Entertainment was good, but the DJ by the pool during the day may have been a bit too loud and struggled to find the right songs for daytime djing, put me off my relaxation and had to put earphones in at times. The location by the sea was great with a selection of beds on the beach.

Truly a 5 star hotel What an amazing hotel this was, booked two rooms with a sharing pool and they were amazing, I called the hotel to see if they could make sure we got rooms next to each other, they sorted that for us, what a treat to have our own pool. The breakfast was great, loads of choice. The spa was wonderful, had a salt scrub and olive oil massage, very relaxing indeed! All in all we had...

We had a wonderful time at the resort. We enjoyed the spa. The food was very good. We enjoyed the community cats also. We will be back. Nick was a very big help to us throughout our entire stay.

We stayed for a week in a suite with a private pool and loved it. The staff were excellent to a fault, especially the bar staff - couldn't rate them high enough. The food was much better than your average all inclusive resort, especially the Veranda for breakfast (courtesy of our room) and Abrazo Mexican. If you're going to Crete and want a 5 star resort then you should consider the Stella Palace....

Staff were nice and always made sure we felt welcome.

Absolutely lovely place. Food, staff, rooms and all facilities are great. Nothing is too much trouble for any of the staff. Friendly and helpful. The swim-up was fantastic, quiet most of the time and waiter service to pool side was unexpected but appreciated. Private beach areas are lovely too. The water park for the granddaughter is great too. We all had a go on that😆.

We had a wonderful stay at the Stella Palace and can wholeheartedly recommend it to other travelers. Positive Aspects • The resort grounds are beautifully designed, very well-maintained, and filled with greenery, creating a relaxing atmosphere. • Everything is tastefully decorated — from the stylish apartments to the elegant restaurant interiors and even the staff uniforms. • Our children absolutely...

Beautiful resort. Definitely earned the luxury title. The pool could have been heated as we did visit in the fall, but the water was beautiful and we still swam. I noticed there was a decent amount of grime in the corners but it is such a large pool I was not too surprised. Overall this didn’t create an issues. The bed was very firm but house keeping was great and immediately got us an extra topper...

My stay was amazing first time travelling to a resort like this solo and was incredibly relaxing the room was amazing and the view was brilliant. The bar staff were incredible and really made the evenings memorable the food an entertainment was brilliant. Loved the a la carte options and the view from the upstairs restaurant was amazing at sunset. Overall would 100% stay here again.

This resort is so beautiful! My husband and I stayed here for our honeymoon and it was truly magical! The staff is so friendly and the food was amazing! We are already planning on coming back for many years to come!

We found Rodies restaurant on our last night. Wish we had went there more as the food was excellent. A must for people who like to BBQ.

Great place, quiet area, with lots of things to do in the resort and around, they offer many activities, wellness classes, and variety of restaurants

Beautiful surroundings, friendly and professional staff, and delicious food. The local cats were a wonderful surprise and also super friendly. There were numerous activites at the resort and a convenient bus to the beach area. Beach Comber at Stallis beach was beautiful, relatively quiet, served excellent cocktails and amazing food. My only critics of Village Heights were: 1. What is/is not included...

The staff are really friendly and helpful. Tje food is good quality both in the buffet and restaurants. Perfect if you want a quiet break.

The location of the hotel is ideal. It is near all the local amenities. There is a supermarket around the corner which I believe is open until late. Many beach side restaurants. We found a little farmers market where we bought gifts. There is a lot do there on and off site. The atmosphere is very peaceful the white sofas in reception give that calming effect. You are welcomed very well..with orange...

Our stay at Insula Alba Resort & Spa was absolutely wonderful - the hotel is beautiful, relaxing, and truly perfect for a peaceful vacation. The spa experience was exceptional: Dimitris and Emma were both professional, kind, and gave us one of the best treatments we’ve ever had. Everything was flawless, we only wish there were more vegetarian options in the dining selection. Highly recommended!

First visit to Crete and so glad we chose TUI Blue Insula Alba, we were a family of 5 adults and from start to finish, we had the most excellent welcome and every day was so special. Big shout out to all the staff, everyone we came across was amazing, even the friendly cats! Manos at the bar was so entertaining and greeted us every day. Entertainment team were amazing too from darts to creative corner...

First time staying in a TUi Blue resort and couldn’t fault it. Stayed in a Duplex Junior Suite - king bed upstairs and single downstairs and as I was travelling with my friend this room was perfect as we also had two bathrooms. The Reps were friendly and enthusiastic and always stopped to chat to the guests. The restaurant and reception staff were also great. Special mention to Manos and all the...

This hotel is advertised as a 5* but I would say it was more a low 4*, there is only a buffet restaurant and also a alacarte option which you use once throughout your stay, this was very disappointing and the food was much better in the buffet, alacarte it is not. We complained and we're told guest relations would speak to with us they never did.We did go into the little town and have some fabulous...

Really nice hotel, the staff were excellent and would do as much as possible to help. We had an issue with our room in the first couple of days and the staff at reception offered and solution promptly and followed up the next day and made sure the issue was resolved. Manos at the pool bar was also excellent, the staff in the restaurant were also great. The hotel is lovely and quiet even around the...

It was amazing, from the beginning we arrived until we checked out, everything was beyond exceptional. The staff was always very polite. The hotel is very modern and has everything you need for a good stay.

I had a great stay at this hotel. The location is very convenient, close to Heraklion city and near many other places to visit. The services were excellent, from well-kept facilities to smooth, hassle-free arrangements throughout my stay. Everything felt thoughtfully managed and designed for comfort. The staff were incredibly friendly and helpful, which made the whole experience even better. Highly...

I had a wonderful stay at NEMA Design Hotel & Spa. The location is perfect, set in a beautiful and relaxing area that makes it easy to unwind from the moment you arrive. The hotel’s design and facilities are truly impressive, creating a comfortable and stylish environment throughout the property. What really stood out was the exceptional service. From the warm welcome at the reception to the attentive...

My experience at NEMA was 10/10, so much so, I’ve already booked again for next year having had such an amazing stay. Every member of staff from the reception, to the dining room, to the domestic were exemplary. They make you feel like friends and so attentive in every way you could think. My only wish is that there is an English speaking channel that isn’t the news or finances! We’ve upgraded to the...

It was a very nice stay with the best and friendliest hotel staff I have ever met. The team is very dedicated and young. The breakfast and dinner buffets are fantastic and delicious – the dessert buffet was especially outstanding. The room was super spacious and had a great pool. The large outdoor pool with the very comfortable loungers was also great. I would come back anytime. Best regards, Alex

We had an amazing stay at this hotel. The jacuzzi room was outstanding—spacious, bright, and beautifully decorated. The best part was the private jacuzzi on the terrace, which made the experience unforgettable. We also really appreciated the thoughtful welcome gesture from the hotel when we arrived. The bed was very comfortable, and the overall atmosphere of the room was both elegant and relaxing....

Beautiful hotel, rooms are well appointed but what makes it what it is are the staff. Friendly , welcoming and eager to please even at the end of the season. Analipsi is a small village with nice restaurants and bars one end and large all inclusive hotels the other. October was relatively quiet but we had good weather and it met all our requirements. The food was amazing especially the Cretan meal...

We loved our stay at Paralos Venus Suites. The modern rooms and spacious bathrooms with rain showers were very comfortable, and the staff were consistently nice and helpful. Breakfast (a la carte with a small buffet) was enjoyable—though adding more healthy options would be welcome. Dinner a la carte was excellent. A standout was the rooftop outdoor gym with great views; we used it regularly. The...

Luxurious Stay with Above-and-Beyond Service & Private Pool Our stay at the Paralos Venus Suites Hotel was absolutely fantastic, easily exceeding our expectations for a 5-star experience. We will definitely be returning. Exceptional Service & Attention to Detail The staff here truly sets the standard. Everything the team did went above and beyond, and their friendliness did not go unnoticed. We...

Within a 5 minute walk to the town of Analipsi and its beach. Some restaurants, shops and hotels. Not a lot to see or do, so good for a fly and flop holiday!

Really nice, modern hotel. Immaculate, good facilities. pool was a bit too cold for me, the sea is a 5 minute stroll away, that was fantastic. Breakfast was great, with plenty of choices. Big shout out to the staff. They are all superb. Maria in the restaurant, incredible. Young Alex the barman was great too. We will be eating at the restaurant later in the week. Rooms were cleaned daily. 10/1

All staff were friendly and accommodating. Gluten free and Lactose free options were no problem at all. Relaxing and enjoyable stay. The rooms were spacious and a very comfortable and roomy bed. The extra room upstairs for afternoon drinks at sunset was nice touch. Thank you for your lovely hospitality.

We stayed at Senseana Sea Side Resort & Aquadventure in September and had a truly wonderful experience. This is an excellent family resort with a modern, well-designed territory. The aqua park is a big highlight — great slides for different ages, safe and well organized. Children were happy all day long, while adults could relax comfortably. The beach is close, clean, and well maintained, with easy...

Senseana Sea Side Resort My partner and I, and our ten month old son, Jaxon, have just spent 10 nights at Senseana. We leave later today. We stayed in room 1614 ( standard double with jacuzzi). The room was comfortable and air conditioning works to 18 degrees which was comfortable for us. We did have an issue with our shower leaking which was fixed the next day but it happened again. The rooms...

This is an amazing resort, and I genuinely encourage people to disregard overly-picky reviews. From start to finish, we had a wonderful time. ​Exceptional Staff & Service ​The staff here are truly the resort's greatest asset. They are universally kind, welcoming, and polite, and they genuinely can't do enough for you. They are also fantastic with children. When my little boy was poorly on our second...

Great hotel, amazing staff, accommodation, food. Def worth a visit, probably better suited to families with younger children.

Constructive feedback to improve experience: - Put up lights in the playground. - The restaurant serving area could be extended to provide more food options and space. The kids selection was minimal (3 options including boiled chicken which is not appealing to kids). Also couldn’t find aioli sauce anywhere. - I wouldn’t advise getting a jacuzzi room if you have a family- the rooms are actually really...

Arrived home Monday. My husband and I travelled with my daughter, her partner and their son, so we had two rooms. They had a room with a pool.which they loved and we had a side sea view room which I couldn't fault for the two of us. The hotel.is very clean with excellent staff who are very helpful. Rooms are cleaned daily. We found the food lovely with a reasonable choice every day. The pools and...

We love this hotel. It's in a quiet location with private beach area. The hotel complex is large with a number of pools including adult area (that you don't need to pay extra for so parents can take advantage of some quiet time whilst the children are in kids club) family and splash pool. You have a number of restaurants to use via their app and themed restaurant nights every evening in the main buffet...

Great hotel, staff are fantastic. If you're after an All In holiday it's hard to complain about it. However, the coffee is absolutely gross. They have espresso machines and sometimes you get coffee from the 'proper' machines, I don't understand the why and where of getting coffee from a espresso machine but sometimes it arrives. It's always gross. Sometimes you get coffee from a push button machine...

Have just returned from a 7 day break at the Caldera Palace with the wife my son his fiancée and my 3 yr old grand daughter We had rooms 8001 family swim up and 8002 double swim up Room was large massive queen size bed and brim on all inc was nice to have a complimentary bottle of wine along with the mini bar that was replenished each day Food in the main restaurant was really good with a vast selection...

Just returned home from a weeks holiday, agreed the hotel is beautiful but can only be described as 4 star+ not a 5, grateful to have been given a small swim up pool on the balcony but every day the smell of the drains was so bad! And the clean was minimal so smell never went anyway! The staff never read when the do not disturb sign was on. Waitress staff were lovely especially eleni in the Thai restaurant...

Huge room(1110) huge balcony. Food excellent, very clean. Great amenities. Quiet and not much pool entertainment through the day. . This is a review compared to other greek all inclusive large hotels.

Rooms are newly refurbished to a Greek standard. Generally fresh and clean. Staff are excellent and couldnt help us enough with our toddler. Food in the single restraunt we managed to book was very poor. Food in the main restraunt was better. Unfortunately the kids pool was in very poor condition compared to the adults only. This is very frustrating and makes families feel second tier. Overall enjoyed...

Great rooms. Great staff. Lovely scenery. Beautiful place, well managed and serene.

Fantastic family holiday at Lyttos Beach We had a wonderful stay at Lyttos Beach. The hotel has excellent facilities, and the staff truly go above and beyond to make your stay enjoyable. While it’s not a luxury resort, it’s absolutely perfect for families looking for plenty to do on vacation. The sports facilities at the Lyttos Beach Sports Centre are world-class, and there’s something for everyone...

One of the best resorts we’ve ever encountered: amazing food variety and quality, competent and friendly staff, excellent facilities, great beach and pools, convenient location.

There was some ants on the room After calling the room service they send housekeeping And he

The beach is amazing, the pools are very nice and clean, the staff and dining was great, we had an amazing time and we’re very happy that we booked this resort for two weeks!

The resort is huge so although it was full, you couldn’t feel it. Nice activities, lots of pools, you can always find a spot with a sun bed in one of the pools. The variety of food is good and you can can always find what (and where) to eat. We had a great time!

This was an amazing hotel with a lot of pools, shows in the evening that were really nice, also the food was really good for breakfast, lunch and dinner. The rooms were clean. The atmosphere in the evening was really nice. And a kind message to Alyssa ( one of the singers at the shows in the evening) - was amazing. If you want the perfect holiday in Crete I highly recommend this resort, it’s perfect...

A wonderful hotel, from welcome to departure with so many helpful and friendly staff. The hotel was spotless. Food was delicious in every restaurant and our favourite was the Asian buffet. My daughter particularly loved the huge selection of freshly made sushi. Honestly so pleased and we always say we wouldn’t go to the same place twice on holiday but I think we may have found an exception!

Excellent stay. Super clean hotel, food was excellent and staff were lovely. Great sports activities and decent gym. On the beach and nice walks along the front.

This is a great hotel. We went in the October half term as a family with teenagers. The hotel is clean, rooms comfortable, food excellent in taste and choice. Sun beds padded and on the beach there are plenty. Staff are helpful and friendly. One person really stood out for me and that was Nick who managed the gym at the hotel. He was polite, friendly and went out of his way to help me with different...

Experience truly exceptional hospitality accompanied by stunning facilities and delicious food! This destination is undoubtedly worth a visit. The warmth and friendliness of the staff made our stay memorable; the chef personally greeted us, and the buffet restaurant servers attended to us with care. The bar staff delivered excellent service, and the entertainment troupe kept us entertained throughout...

This was undoubtedly a great hotel. I don’t really think we can fault it (expect only for the want for a bigger family room); whilst there is a divider the bathroom sits in between and is adequate with the parents (double) bedroom towards the front of the property overlooking the pool, bar and restaurant and sea. The food was excellent, plenty to choose from and both the facilities and activities...

Exceptionally neat and exceptionally comfortable. The service rendered is of the highest quality. While there is room for improvement in the meals offered (please note that I have dietary restrictions concerning pork, seafood, and milk-based meat preparations), there was always a diverse range of food options available, and I managed to find suitable choices. The hotel staff is genuinely exceptional...

This was a 5 star hotel 25 years ago, now max 3 stars. Overal a bit dirty, old material, just not what we expected. Also i asked a drink at 5h in the morning and this was not possible, so thats not the service you provide as a 5-star in Europe. They need do downgrade this hotel asap.

Food was excellent, great facilities, beach was nice, entertainment was good. Good value for the money.

Rooms were clean. They accommodated my request to have my room and my friend’s room together. Staff was polite and kind. Over all hospital and 5star experience was with Madam Tonia, restaurant manager. Thanks for making my birthday memorable.

Very nice place for families and very nice staff. Walters at the resturant very kind. The cook was very nice also. Great menu and dishes.

We arrived at the hotel and immediately they upgraded our room to a room with a private pool (very nice, but unfortunately not usable). Everything was perfect and appreciated. The food in the main room is excellent and with a wide selection, the chef is always there with a big smile. On the other hand, in the two restaurants, unfortunately, the food is not made on site, Just heats it up and serves...

Great stay, very friendly staff. Food and drinks very good. Plenty of space at the pool and sun loungers on the beach.

It’s difficult to know where to start with this review but it all started with a warm welcome from George, the night porter, who greeted us on arrival. Our luggage was set aside whilst we were presented with cold towels & lemonade and the receptionist checked us in. It was almost midnight and check in was quick and efficient as we were tired from our travels. Our room was a corner swim up junior suite...

A Note of Sincere Gratitude To: The Management and Staff of Hotel Costa Alimia Location: Crete, Greece Subject: Deep Gratitude for an Unforgettable Stay Dear Hotel Costa Alimia Team, I am writing to express my most sincere gratitude for the truly wonderful experience I had during my recent stay with you. My time in Crete was already destined to be memorable, but the exceptional hospitality and beautiful...

שמי א. טטיאנה בתאריכים 12-15/10 נפשתי בכרתים במלון Paralos Costa Alima. ברצוני להביע את תודתי והתפעלותי מרמת האירוח במלון המדהים הזה. החל ממנהלת המלון קטרינה ועד לרב המלצרים מיכלוס וכלל המלצרים, עובדי משק ופקידים בקבלה. המלון ברמה מהגבוהות שנפשתי בהם (והייתי בהרבה מלונות טובים מאוד). רמת השירות מהגבוהות ביותר, רמת הארוחות ומסעדות לה קרטה - דלישס ברמה של מסעדות שף מפורסמות. רמת החדרים, הבריכות, הח...

This is a real luxury hotel with an emphasis on food and drink. Starting with the location, it is only 20 minutes from the airport (free transfers can be arranged when booked directly with the hotel), it is directly on a nice private beach, it has beachfront restaurants/shops nearby and it is only a 10 minute taxi to the old town. Staff at the hotel were all very friendly and helpful. We had a sea...

Stayed for a week all inclusive in September, weather was beautiful as were the hotel and the staff. Stayed in a garden room with jacuzzi, lovely outside furniture and room very comfortable. Staff were all excellent, trying their hardest to be friendly and helpful. Eletheria and Katerina always went above and beyond in the restaurant and it was a pleasure to see them each day. Food all very tasty...

This was our second year spending our holiday at Paralos Kosta Alimia, and once again it was simply outstanding. The standard of this place is so high that we already know all of our future holidays will be spent here. The setting is beautiful – truly a little paradise. The value for money is exceptional, far beyond expectations. We chose the All-Inclusive package again and it exceeded everything we...

Great hotel. Definitely will stay there in the future!

The hotel was absolutely superb, we were there for a 3 night stay at the end of a weeks villa holiday and it was perfect. Rooms were massive, food was excellent, staff were so friendly and helpful. The only thing that we could complain about was the pool area - the pool itself is stunning and overlooks the golf course BUT there are too few loungers and too few towels!!! So we arrived on one occasion...

The room is very luxurious and spacious. The food was delicious and overall a great place to stay after a round of golf! I would reccommend staying here when playing golf or just if you look for some time to relax!

Just back from a father and son golfing trip to Crete. The Crete golf course is fantastic, great layout and condition. But take plenty of balls. The Crete golf Hotel is small, just 25 rooms I think, but it more than adequately compliments the on-site golf course. Food and drink was fine, rooms are very spacious and well appointed. Everything is very well run by Manager Nicholas, supported by a very...

Absolutely incredible; best hotel ever. The people are amazing, location super relaxing, friendliest human beings ever.

Staff went above and beyond our expectations! Lovely, friendly and helpful people. Once again, thank you guys! Hope we can come back in September. Hotel is quiet, classy and very comfortable. Highly recommended it.

I had a wonderful experience at this hotel. From the moment I arrived, the staff were welcoming, friendly, and attentive to every detail. The check-in process was smooth, and my room was spotless, beautifully decorated, and very comfortable. The bed was incredibly cozy, and the view from the window was stunning. The amenities were top-notch — especially the breakfast buffet, which offered a great...

The dining area felt more like a canteen than a 5 star hotel and the staff were not very attentive, you had to wait ages to even get a glass of water. Our room was upgraded (as there was an electrical fault in our original room).

My fiancé and I stayed here for 1 week at the start of October. Mitsis Rinela is a beautiful hotel. The rooms are beautiful, modern and kept immaculately clean. The rest of the hotel is also beautiful, reflecting the same standard of upkeep. The Reception and main restaurant is a little dated in decor in comparison, but again, immaculately clean. The sun loungers are luxurious and comfortable, with...

Warm welcomed, the guest relations and concierge ladies were lovely, in general the whole front office team. Our room was amazing, modern and clean, every day our mini bar was refilled and the room was being cleaned spotless. The food was good but Steak was amazing. We loved the pool but the beach was wow! Sandy and clean! Felt nice having lifeguards to watch on us. We had a great stay!

Mitsis Rinela exceeded all my expectations! The serene and beautifully designed surroundings instantly put me at ease, making it the perfect escape. The staff here is absolutely wonderful—always smiling and ready to make your stay as enjoyable as possible. Our room was a dream—spacious, bright, and immaculately clean. The main restaurant has something for everyone, with a fantastic variety of options...

One of the best hotels in Crete! The environment and design make you feel so relaxed and safe. Staff is amazing and always there smiling and ready to assist. Rooms are clean, luminous and spacious. The Main Restaurant has various options that may cater all kind of preferences and needs. From the a la carte restaurants, I tried the Taverna, which was a lovely greek dining experience and on my last day...

5 star luxury retreat. The staff were amazing, the food divine and the resort defiantly 5 star. Loved that any meal was brought to your room if requested. On time and piping hot. Loved that they would do a shopping run for you too. Nothing was too much bother for the staff. Genuinely happy staff that cared about their customers visiting. We look forward to returning to this hotel/resort.

We thoroughly enjoyed our stay. The staff in particular Mike and Babis were so welcoming and looked after us in the restaurant. The villas are well equipped and the private pools a really good size. The gym was a little dated but you could get a half decent workout in.

We had a fantastic stay at Paradise Island Villas. On arrival we were greeted with a welcome drink and upgraded to a bigger villa. The villa was clean and well equipped. We had the majority of our meals in the restaurant and were well looked after by Mike and Babis. It was some of the best food and service we’ve had. The gym was compact. Some of the equipment could do with being upgraded but what...

This was our second visit to Paradise Villas, and they did not disappoint! The staff are incredibly dedicated, hard working, and ensure that you can relax and enjoy your stay. We love the versatility of being able to sit by one of the two communal pools, or stay by your own pool in your private garden. Cannot recommend this resort enough if you’re looking for a relaxing getaway, and we cant wait...

Finally returning to the real Paradise after over 10 years of absence. This is our third time there, after twice in 2012+2013, and now again in 2025! What can I say - it was such a wise choice to return! Everything that made it a magical paradise in the past has stayed the same, and on top of that, some things were even upgraded (the new pool and renovated eating area are beautiful). I can't say...

Recently returned after a week's stay with my husband and daughter. The staff are exceptional, Eleni always on hand for any advice and making sure everything runs like clockwork, Mike and Babis excellent service for breakfast, lunch and dinner together with Pol, again very helpful with anything you may need. An extremely tranquil setting, exactly what we wanted and only a 20 minutes drive from the...

Our second stay this year! Amazing hotel. The service is great. I'd accidently booked the wrong room type, and we were upgraded for free. Giannis provided excellent service around the pool. Always enough sunbeds. The food at the restaurants are amazing, we can't decide which one is the best! Really enjoyed the pan asian breakfast. Loved the creperie, open all day. The sports activities were well organised...

Great holiday. The Italian restaurant was our favourite. Roula and Spyros were amazing waiters and recommended the best food! Toto and Ana kept the kids and adults entertained. Our second stay here and won't be our last! Excellent holiday!

Just spent a week at this hotel with my family and we were blown away. The rooms were great, mini bar stocked everyday, food was fab, all inclusive drinks were branded and cocktails were top notch. The hotel itself is amazing with three pools and plenty of bars with four a la crate restaurants and a sushi bar alongside the main restaurant. Staff were amazing and a special shout out to George from...

I had an amazing experience at this hotel from start to finish. The staff were incredibly friendly, professional, and always went above and beyond to make sure everything was perfect. The room was spotless, beautifully decorated, and had a stunning view. The bed was extremely comfortable, and the amenities were top-notch — from the high-speed Wi-Fi to the luxurious bathroom products. The food at the...

This was perfect holiday ! It was our fourth time in Mitsis Laguna and I have to say it - this is the best hotel IN THE WORLD. We travel all around the world and honestly there is no better place than Mitsis Laguna. There are a few things I appreciate a lot: 1. Level of service Always smiling, always in a good mood, ready to help, ready to make you feel well. 2. Nothing is a problem - you want 3...

We were there towards the end of September. Still plenty of people and busy enough. Staff are awesome and helpful. Food was plenty and got too much by day 4. Property could do with some renovations and maintenance!

I absolutely will never fault the staff at mitsis royal mare. They are truly excellent, their level of care and attention is second to none. Attention to the cleanliness of the site is supreme apart from the cats. They walked all over prepped tables and cutlery in the restaurant shortly before people sat down to eat . My personal opinion has been it's been difficult to entertain the children here...

⭐️⭐️⭐️⭐️⭐️ We have had an absolutely fantastic stay. The à la carte restaurants have all been incredible with my favourite being the Mediterranean. The service throughout the hotel has been exceptional with everyone so eager to help and make our stay special. On the evening of my husband’s birthday we had a cake and a bottle of fizz delivered to our room which was such a thoughtful touch. A special...

First time here and was a bit apprehensive reading the mixture of reviews before we came,however we were overall very impressed. The hotel itself is lovely and check in was swift and we were taken to our room by buggy within minutes. We had upgraded to a private shared pool before arrival but never used it as water was freezing which was a shame and bit of a waste of money tbh. The room itself was...

Fantastic place to stay staff are very comadating! Maria at the Delphinus pool bar is exceptional , she is very friendly and is willing to go out her way for you. She always has a smile on her face. She works very hard and you can tell she loves her job. Thanks you to all the staff as they are all very friendly !

We’ve just come back from a nice relaxing 8 night stay. It’s our second time visiting this hotel. We staying in a shared pool and would definitely recommend staying in one of these rooms, clean spacious and the house keeping was exceptional, our mini bar was topped up most days. We did request the complimentary anniversary package for the day after arrival at 1pm but was disappointed as the cake was...

Stayed here in October and was lovely location for a bit of sun, two main pool areas, with buffet and then themed restaurants (average food), the pool bar had entertainment nightly and the upstairs bar had lovely bar staff, Herson is a credit to the team and was always so tentative, the rooms are spacious and nicely decorated. In whole the venue is quite big and has a spa service which is extra and...

Perfect location-open sea from one side and quiet bay from the other side.Big territory full of trees,palms,flowers-very beautiful!A lot of well situated bars,private pools,small shops and one big spa.Near to Hersonissos.Not far from Heraklion Meal always tastes and fresh,always includes fish,meat,chicken or turkey,fresh vegetables and fruits,and desserts and local sweets.Good bottled wine,other alcohol...

Me, my wife, and our five months old son had a wonderful stay at Knossos. We stayed in a suite with sea view, which was beautiful and spacious, and included a beach cabana, which is convenient when travelling with an infant to avoid sun exposure while playing at the beach. The hotel area is beautiful and quiet, and the breakfast and dinner were excellent with a variety of local dishes in addition to...

The breakfast buffet was outstanding, the staff at all locations in the hotel were very friendly and welcoming

Clean room, excellent staff, great spa

Literally the best hotel experience ever!!

The hotel is in a great location, 19 minutes from the airport. The room was OK. The bathroom was small for our family of four. The buffet restaurant was average, and the food was pretty much the same every day. The staff were very friendly and helpful.

Best place to stay Amazing! We had the best time! Loved everything about this resort!! Can’t say enough good things about it.

Hotel right by the sea. The food was delicious with a wide variety to choose from. The staff were friendly. Special thanks to the bartender Γιώργος (Zac Efron) for the tasty cocktails. What I didn’t like was that there was no separation between smoking and non-smoking areas — people smoked everywhere: by the sea, by the pool, and even in the pool. Smoking was also allowed in the reception area. I missed...

This is our last full day at Serita Beach hotel. We have been here for 9 nights and was here the same last October 2024! After having such a lovely holiday last year we came back with the family and grandchildren. This hotel is very good value for the cost… The staff are all amazingly friendly and attentive. The rooms are clean / room serviced everyday with fresh linen/towels. Its more than adequate...

The manager delivered a very nice gesture to me and my partner to celebrate our engagement he is definitely a people person the hotel staff are excellent nothing is any trouble to them. The food is excellent and rooms very clean I would definitely recommend this hotel it gives a family atmosphere. Very relaxed and chilled

Wrong start at the beginning, room was overbooked for the 1ste day. They helped us to the other hotel and we could still use the facilities of the hotel. Did get a compensation. Older staff was polite and friendly, the younger ones nah. Room was cleaned everyday, so no complaints. Nice pools and beach was ok. The Spa was excellent, gym was very basic. What made our stay, was the animationteam Great...

Here’s an honest real review Pros: 1. Great view and resort layout 2. Spent 1000€ for a 7 day holiday all-inclusive with flights so pretty cheap 3. Nice beach with clear water and no debris in it 4. Close to a shop 5. Has a good variety of food around 50 at a time and 10-15 of them change between breakfast, lunch and dinner 6. Receptionists were always nice, helpful and cheerful with 3 other employees...

Nice, but not 5 stars. we changed rooms three times until we got what we expected. the environment is beautiful, the staff is different. at the reception - great. in the bars everyone is so tired, as if the sex hasn't just started. cozy hotel without the wow effect.

This is a lovely resort, really quite unique as it's like being in a village. There are 7 restaurants which is nice as you can have a different dinner experience instead of the buffet all the time. Most staff we came across were friendly and helpful, especially at the bars and reception. The staff at the Enomy main buffet restaurant were mostly okay but many staff were rude or not attentive at all...

The resort was beautiful and well maintained. If you want any drinks with American liquor there us an upcharge.

We had an absolutely amazing holiday at Creta Maris! 🌞 The resort exceeded every expectation — beautifully designed, spotless, and full of charm. The restaurants offer something for everyone, from delicious local dishes to international favourites, all cooked to perfection. The pools are crystal-clear and plentiful, so there’s always a perfect spot to relax. The bars serve fantastic drinks in a great...

We had a great stay here over the past few days. Great food, drinks, beach and vibes. We especially liked Aris at Idaia bar who made us great cocktails! The hotel is divided into different areas making it great for families with lots of activities, and couples who want their quiet areas and great drinks and music with a view. Would definitely come here again!

We had a wonderful stay here, and highly recommend it. My husband and I brought our 1 year old, and the staff couldn’t have been more helpful or friendly with the baby. My parents also came, and the staff were very supportive & helpful to them, as my mother is currently on a walking stick. The spa is amazing, I had a brilliant treatment with Stella, she has magic hands! Would come back again in an...

I spent a week at the resort all-inclusive with my daughter. After initially being given a somewhat noisy room, we requested a quieter one, which was immediately accommodated. My daughter loved the kids' club (bookable online) and the staff there. Only very special things (i.e. special wine at dinner) were charged extra. Otherwise, all drinks and snacks were included. The food was always delicious...

Solid 4* hotel, but not 5* and here few notes: Positive moments: Lots of greenery with plants and trees everywhere, the feeling is like in private mini tropical garden. The spacious family room. Proper main buffet, good variety of meals with some Greek specialties at each meal. Sea view from the main restaurant make your breakfast perfect and same for snack bar in the afternoons. Room cleaned (very...

We had a fab week with our kids, we were so impressed with everything. The village style of the resort is lovely rather than one big hotel block and it's great having a good beach attached. The food was really high quality every meal. Staff were friendly and helpful and the pools are nice, especially the one where you can sit at the bar inside the pool. The affectionate, well-cared-for cats are an...

I did enjoy this hotel. This is likely due to the time of our stay ( last week of the season) but that doesn't matter. A few draw backs though.... Drinks are awful. The soft drinks were so poor quality and the lager dreadful. Having no wi fi in the rooms challenges it's 4 star rating as does paying to play pool. However, at this time of year it's great for pool access and room to sit and,eat. Overall...

Absolutely loved our stay here. Staff were so friendly, resort was beautiful and very close to the beach. Food was good too. We were blessed with beautiful weather to which helped. I would come back again for sure.

The complex is beautiful and the room was clean and tidy. The staff are polite and extremely helpful. A vast selection of food is available and it's delicious, the food was the best I've had in a long while. All in all, I cannot find anything negative to say about this place. We'll definitely be coming back.

The massage was good and the pressure was just as I expected. Emma the therapist was lovely. I only wish they could play some calming music in the background and explain how their shower works.