8.8
Excellent
210 USD
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Mitsis Royal Mare in Hersonissos

🌍
Greece, Hersonissos, Limenas Hersonissou
● Center: 2.1 km
🌞 Beach - 6 min
➊ 1 line
☎ Phone: +30 2897 027200Show

Staff repeatedly praised for exceptional friendliness and attentive service, with several mentions of waitress Maria. Spacious and clean rooms, often with private or shared pools, appreciated by families and couples alike. The à la carte restaurants receive strong positive feedback for quality and variety compared to the buffet. Kids’ facilities, including animation programs and playgrounds, are well-regarded by families. Free transport shuttle to Hersonissos and access to a private beach with free sunbeds and umbrellas. Pools are often described as cold, especially out of peak season, with some guests disappointed not to use private pools due to low water temperatures. Buffet food criticized for being repetitive and sometimes lukewarm, with less variety for children. Beach access is challenging due to pebbles and natural stone slabs; guests recommend aqua shoes. Some outdoor facilities like mini-golf and indoor pool area appear dated or in need of investment. Limited availability and booking restrictions of à la carte restaurants frustrate some guests.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Double Bungalow with garden view
Double Bungalow with garden view
Private bathroom
Beds:
455 USD
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Double Bungalow with partial sea view
Double Bungalow with partial sea view
Private bathroom
Beds:
504 USD
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deals
Double Bungalow with sea view
Double Bungalow with sea view
Private bathroom
Beds:
579 USD
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deals
Sharing Pool Double Bungalow
Sharing Pool Double Bungalow
Private bathroom
Beds:
665 USD
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Private Pool Double Junior Suite
Private Pool Double Junior Suite
Private bathroom
Beds:
797 USD
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deals
Double Suite seafront
Double Suite seafront
Private bathroom
Beds:
838 USD
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deals
Sharing Pool Double Suite
Sharing Pool Double Suite
Private bathroom
Beds:
838 USD
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Private Pool Double Junior Suite seafront
Private Pool Double Junior Suite seafront
Private bathroom
Beds:
893 USD
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deals
Sharing Pool Double Junior Suite
Sharing Pool Double Junior Suite
Private bathroom
Beds:
965 USD
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Private Pool Double Suite
Private Pool Double Suite
Private bathroom
Beds:
1 149 USD
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Sharing Pool Double Junior Suite seafront
Sharing Pool Double Junior Suite seafront
Private bathroom
Beds:
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deals
Sharing Pool Double Suite seafront
Sharing Pool Double Suite seafront
Private bathroom
Beds:
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deals
Superior Bungalow with garden view
Superior Bungalow with garden view
Private bathroom
Beds:
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deals
Superior Bungalow with pool view
Superior Bungalow with pool view
Private bathroom
Beds:
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deals
Superior Bungalow with sea view
Superior Bungalow with sea view
Private bathroom
Beds:
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deals
Customized for Mobility Needs Double Bungalow with garden view
Customized for Mobility Needs Double Bungalow with garden view
Private bathroom
Beds:
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Private Pool Double Suite seafront
Private Pool Double Suite seafront
Private bathroom
Beds:
1 305 USD
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deals
Ambassador Private Pool Double Suite seafront
Ambassador Private Pool Double Suite seafront
Private bathroom
Beds:
1 360 USD
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Presidential Private Pool Double Suite seafront
Presidential Private Pool Double Suite seafront
Private bathroom
Beds:
1 758 USD
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More rooms

Description

Mitsis Royal Mare is a five-star resort built in 1991 and renovated in 2008, located on a vast 100,000 m² estate near Limenas Hersonissou in Crete. The property features 40 two-story villas with a mix of private and shared pools, including suites with sea views and exclusive private pools. Guests appreciate the attentive service, with staff frequently highlighted for their friendliness and helpfulness. The hotel offers extensive kids’ facilities such as a dedicated children's club (Aldy), water slides, pools with sea water, and animation programs for various age groups. Dining options include four restaurants, with à la carte and buffet services, though some guests note the buffet as repetitive. The resort also provides a spa, fitness center, tennis courts, and multiple bars, including a rooftop bar praised for its cocktail menu. Transport services include a daily free shuttle to Hersonissos and paid buses to nearby cities. The overall atmosphere suits travelers seeking comfort, spacious accommodations, and a family-friendly environment.

Location

Mitsis Royal Mare is situated in Limenas Hersonissou, just 2 km from the centre of Hersonissos and 23 km from Heraklion's Nikos Kazantzakis Airport. The hotel is on the beachfront with a private 350-meter sandy-pebble beach about 100 meters from the villas, offering free sunbeds and umbrellas. The nearest notable beaches include Saradari Gay/Nude Beach, 380 meters away. Guests will find local restaurants such as The Lounge and The Big Blue within 200 meters. The resort shares its large territory with Aldemar Knossos Royal, granting access to facilities across the complex. A bus stop is located right outside the hotel, providing free daily transport to Hersonissos and paid options to Heraklion and Agios Nikolaos.

Tips

  • Book à la carte restaurant reservations early via the Mitsis Hotels app to secure your preferred dining experience.
  • Bring aqua shoes for comfortable access to the pebble beach and natural stone areas.
  • If mobility is a concern, use the frequent buggy service within the resort to navigate the large complex easily.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
Rooms
  • Room service
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
Meals
  • Bar
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Snack bar
Internet
  • Free Wi-Fi
Transfer
  • Area shuttle
  • Airport transportation
Languages Spoken
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Billiards
  • Sun Deck
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Beach facilities
  • Water sport facilities
  • Pool facilities
  • Public beach
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Sports
  • Diving
  • Snorkelling
  • Fitness facilities
  • Gym
Beauty and wellness
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
Pets
  • Pets Not Allowed

The hotel is located on first line from the shore.

The nearest beach is located on the distance of 380 m. It takes 6 minutes To the beach!

Video: Mitsis Royal Mare Thalasso & Spa Anissaras Hersonissos Crete

Map

Reviews

Cleanliness
Amenities
Location
Service
05.02.2026 Sue
First time here and was a bit apprehensive reading the mixture of reviews before we came,however we were overall very impressed.
The hotel itself is lovely and check in was swift and we were taken to our room by buggy within minutes.
We had upgraded to a private shared pool before arrival but never used it as water was freezing which was a shame and bit of a waste of money tbh. The room itself was fine.
Had pre booked the al a carte restaurants before we came which I strongly advise to do,
The food and service in these was superb,just can't understand why you can't use more than once when they were only 1/3rd full. Even offered to pay but wasn't allowed to..why??? The buffet was adequate but a bit repetitive and boring.
The pool area is ok,end of season and the grass was well worn and dirty,the pool waa freezing so only the odd brave person in there! Maria was the loveliest waitress though and ensured we never went without anything.
The complex is huge and if u have any mobility issues then you will struggle without tge buggy service which was a God send. The guys were really friendly and never had to wait more than 5 mins for one.
The beach isn't the best as no sand but lovely setting, even though there is a restaurant there you cannot eat there unless you have pre booked for 1 of your al a carte meals which is a shame as only other alternative was a hot dog or melon out of a machine.
Overall we had a good time and would possibly go back but not in peak season as I can imagine the pools and main restaurants get very busy.
Would give it an overall 8/10.
02.11.2025 Guest
The weather great for October very pleasant. The hotel is exceptionally clean rooms comfortable etc. Food is a let down it’s not 5star and the buffet was the same things each day for a Greek hotel the Greek food wasn’t great and the restaurants served the same things that the main buffet served just with waiter service. Not much in the buffet for children etc and most of the food luke warm When I chose an all inclusive food is a big part and really not the best
01.11.2025 Rob
I absolutely will never fault the staff at mitsis royal mare. They are truly excellent, their level of care and attention is second to none.

Attention to the cleanliness of the site is supreme apart from the cats. They walked all over prepped tables and cutlery in the restaurant shortly before people sat down to eat .

My personal opinion has been it's been difficult to entertain the children here for the last week at the end of October. The pools are absolutely freezing. In fact even though the sea is cold it's warmer than the pools. I get that it's a large site. And that heating very pool is unrealistic...but c'mon...the kids club pool. It's tiny and it wouldn't cost you alot to heat it. Or put some small slides in. It could really use the investment. The mini golf is tired, broken and old and could also use some investment. The final issue is the indoor pool which was tired looking and had no entertainment for the kids there. There clearly used to be a bar there as well...what happened?
24.10.2025 Donnamarie21
⭐️⭐️⭐️⭐️⭐️ We have had an absolutely fantastic stay. The à la carte restaurants have all been incredible with my favourite being the Mediterranean. The service throughout the hotel has been exceptional with everyone so eager to help and make our stay special. On the evening of my husband’s birthday we had a cake and a bottle of fizz delivered to our room which was such a thoughtful touch. A special mention to Maria at the pool bar who was always so lovely and looked after us perfectly around the pool. This is our second time staying at a Mitsis hotel and once again the group has shown why they are known for luxury and excellence. We will definitely be returning.
20.10.2025 Joanne
Fantastic place to stay staff are very comadating! Maria at the Delphinus pool bar is exceptional , she is very friendly and is willing to go out her way for you. She always has a smile on her face. She works very hard and you can tell she loves her job. Thanks you to all the staff as they are all very friendly !
10.10.2025 Sarah
We’ve just come back from a nice relaxing 8 night stay. It’s our second time visiting this hotel. We staying in a shared pool and would definitely recommend staying in one of these rooms, clean spacious and the house keeping was exceptional, our mini bar was topped up most days. We did request the complimentary anniversary package for the day after arrival at 1pm but was disappointed as the cake was already in the fridge when we arrived then at 1pm the next day another cake was delivered with no sparkling wine I rang reception and they sent someone to restock out mini fridge which was not what I asked, I then had to go to reception to speak to them directly and the sparking wine was then delivered at 5pm I understand this is complimentary but wanted it as a little surprise for my husband. We also requested the room or area that we had stayed in the previous year we were told on arrival that the room wasn’t available which I knew couldn’t be guaranteed which was fine but all our al a cart reservations were in the room that we requested and not the room we were staying in a little confusing when I went to reception to ask if it could be changed on the future reservations I was told it couldn’t not sure why but it would have helped the staff when going to these reservations as they ask for the room number on arrival. It’s the first time we’ve used the spa and although it was lovely I found the outside areas very dated and quite dirty. All in all we did have a lovely stay the staff at the calypso bar are lovely always with a smile on their faces. Anna at the crepe bar was lovely too even though the weather wasn’t great when we went down. Food in the main restaurant isn’t very warm but lots of fresh cooked options available and always lots of option on the deserts.
09.10.2025 Jadine
Stayed here in October and was lovely location for a bit of sun, two main pool areas, with buffet and then themed restaurants (average food), the pool bar had entertainment nightly and the upstairs bar had lovely bar staff, Herson is a credit to the team and was always so tentative, the rooms are spacious and nicely decorated. In whole the venue is quite big and has a spa service which is extra and there is also an indoor pool although not that big.
09.10.2025 Kaeli
Really lovely hotel. Swimming pool is cold in October just fyi. Room is lovely and is spacious. Buffet is average but the bookable restaurants are nice. Herson at the upstairs main bar was really kind, caring and incredible service. We done the onsite photo shoot which was great fun but is pricey if you wanted the pictures. Did message the hotel saying it was my friends 30th but nothing special was done for her which is no affect on our stay but could of added a special sparkle
03.10.2025 K
We had a wonderful all inclusive stay at the Mitsis royal Mare. The staff are extremely hard working, friendly and attentive, they really go out of their way to make sure everyone has a great time. The main restaurant has loads of options, all the food was delicious and fresh. We also really enjoyed the a la carte restaurants with our favourite being the Asian and the Italian. The cocktail menu is amazing , especially enjoyable in the rooftop bar. Two big pools to relax at during the day, with evening entertainment by the pool as well. The hotel has its own private beach, lovely clear water, be sure to pack aqua shoes as little rocky. There’s a beachside bar in too so you can enjoy refreshments at the beach. Overall we had a brilliant stay and we would definitely recommend.
03.10.2025 449juliag
The main bar was great in the evening and entertainment varied. All staff very helpful especially Herson, he was very attentive and professional, nothing was too much trouble and he looked after our many drinks! The restaurant team worked hard and thanks to the chefs for a varied menu every night.
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POIs near hotel

attraction
motoXperience Safari (1.5 km)
motoXperience Safari offers guided off-road motorcycle tours around Hersonissos.
monument
Sarakino Fountain (1.8 km)
Sarakino Fountain is a historic monument in Hersonissos, reflecting local heritage and architecture.

Cafe and Restaurants near hotel

restaurant
Restaurant «The Lounge» (2 min)
Аниссарас 700 14
restaurant
Restaurant «The Big Blue» (3 min)
Pontou & Makedonias 10, Anisaras, Chersonisos 700 14

Frequently asked questions about Mitsis Royal Mare

What types of rooms with pools are available at Mitsis Royal Mare?

The hotel offers a variety of room types including Private Pool Double Junior Suite, Sharing Pool Double Junior Suite, Private Pool Double Suite, Sharing Pool Double Suite, Ambassador and Presidential Private Pool Double Suites, and bungalows with garden, pool, or sea views.

Are there facilities and programs for children at the hotel?

Yes, the hotel provides extensive children’s facilities such as the Aldy kids’ club (ages 4–12) open daily from 10:00 to 18:00, two children’s pools (one with sea water), a water slide, a playground, animation programs for different age groups, a kids' disco, a children’s restaurant with a special menu, and babysitting services available on request for a fee.

Is there direct beach access and what should guests know about the beach?

The hotel has a private sandy-pebble beach approximately 100 meters from the villas, with free sunbeds and umbrellas. The sea bottom includes pebbles and a natural stone slab near the shore, so guests are advised to wear aqua shoes for safety and comfort.

What transport options are available for guests staying at Mitsis Royal Mare?

There is a bus stop in front of the hotel. Guests can use a free daily shuttle to Hersonissos and paid buses to Heraklion and Agios Nikolaos. Additionally, guests staying in villas have access to a limousine transfer service to and from the airport on request for a fee.

Are pets allowed at Mitsis Royal Mare?

No, pets are not allowed at the hotel. Service animals are permitted.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 545 USD The best time to book is August 16, with rates starting from 360 USD

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