Callinica Hotel in Tsilivi-Planos

After coming here for a number of years and having positive experiences, we decided to return again for an 11 night stay. We stayed in room 501, which is a studio with a sea view - we hadn’t stayed in this room type before. Previous visits were in various different room styles and all were fine. First issue - balcony was open for anyone to access, as it led around the block to the stairway to access the rooms on our block. This shouldn’t have been the biggest of issues, but the problem arose when the cleaners repeatedly clean the room and leave our back door unlocked, and on one occasion even completely open! Anyone could have walked into our room and helped themselves to our belongings. We made this known to staff and was told that the cleaners would be told not to clean our room as per our request. The next day, it was cleaned and left open again - clearly not listened to us. 9 nights out of 11 we had no hot water for our showers, and the cold water was dribbling out at best, making getting ready of an evening a nightmare. Luckily, we had family in another room so could use their shower, otherwise we would have been stuck. When cleaners did clean the room, the floor was not cleaned, neither was the balcony and the bin often was left with no bin bag. Service at the bar is generally poor, often having to wait for someone to appear out of a back room. As far as a hotel stay goes, we were left disappointed to not have a secure room with hot water, as these are 2 key components for any holiday stay - unfortunately we won’t be returning, and would rather pay a bit more to go somewhere a bit nicer and more centrally located.

The rooms smelled so horrible. Second room was better than the first but even the second room smelled like sewage. The hallways smelled like dirty mop water. The balcony door lock was busted and we put the nightstand in front so we can hold it closed. The pictures on ******* did not advertise the property correctly. After driving around and seeing other places I would have absolutely booked another place but since this was a no refund hotel we were stuck. Would not recommend or ever go back!