Marelina Villas in Panormos

Our stay started on Sunday 14th August and we leave on the 28th. When we arrived outside it looked so nice as was new we were told. Firstly on entering everything looked all freshly painted but within a hour our feet were black the floor was filthy and obviously never been mopped. The cleaner said it had just been cleaned but she'd only brushed it! This was mopped the next day and no more black feet. The air-conditioning didn't work on the Sunday and had to wait till Tuesday for this, We were given a fan but not much use. It was advertised as having a safe in the room which we were promised the man was coming Sunday and it still hasn't been done. Lots of promises but all lies. The Wi-Fi again advertised does not work in the room so we asked for a Wi-Fi extender which she said she was going to get it but didn't turn up. No sorry and just it's broken when didn't appear. This manager Helena is totally out of her depth spouting promises she knows she can't fulfil.
We have to take our valuables with us everywhere this is ruining our long waited for holiday. We only changed our accommodation as my disability is worse and needed to be closer to the beach. The shower has no shelf so all cleaning used has to be on the floor and the shower adjuster comes off in our hands it's just so cheaply put together.
Its just hell not helped by the manager that will not take text email or phone and you can't find her. Also the TV is watchable for about 10 minutes then goes black. ☹️☹️☹️