Alpenroyal in Kastelruth

Renovated hotel with some pluses, but many downsides.
Excellent breakfast, savory and sweet of quality and variety. Service from staff always quick and friendly.
Convenient covered parking.
Close to the lift lifts for Marenzen included in the price.
Clean, new, pleasant and spacious room.
But also negative sides.
Evening cuisine with few variations, banal dishes, little regionality, first courses with pasta that is always overcooked. I also scald the rice. The desserts are better, with super strudel. The restaurant environment is too divided, it looks like a club where every guest is hidden behind a wooden barrier, I don't like it. Water is always very expensive like all of South Tyrol. Excellent service however.
Nice outdoor pool, but small, few outdoor loungers compared to guests and overcrowded in the afternoon. And an unacceptable negative note, which I mentioned during my 7-day stay, outdoor area prohibited to minors under 18 after 4.30pm. Then in their own hotel everyone chooses their own policy, but no one at the booking stage, or on the site, specified this restriction, so when I found out about it, traveling with 2 children aged 6 and 10, I asked the question. Unfortunately my options were either to have an exemption, which I was granted, or to cancel my stay. It would have been enough to know this policy beforehand and I would have booked another facility without many problems. I then found out that other families were also staying after hours.
Gym with nice environments, but very dated equipment.
Staff and owners kindly cold beyond the strict role duties.
Hotel therefore not for families, but excellent for couples, even better if of mature age.

The three stars are the average between an excellent structure and a cuisine that does not reflect the authenticity of South Tyrol. The structure, the rooms and the wellness area are beautiful, the cuisine however needs to be completely revised, including typical local dishes. Pasta with Genoese pesto, mussel and shrimp risotto, scallops with lemon, etc. should absolutely be removed from the adult menu.
I will definitely return, but with a b&b formula.