Hotel Coccodrillo in Varazze

⭐ 1/5 — Very Disappointing Experience

We stayed in a triple room, and unfortunately, the experience was far from what we expected. The single bed in the room was uncomfortably small and poor in quality — definitely not suitable for an adult. The bathroom was extremely inconvenient: the shower box was so tiny that even as a tall woman I couldn’t move without constantly bumping into the door or walls. The bidet was also impractically low, making it unusable for any of us.

The worst part came at night when we discovered bed bugs in our room. We took photos and showed them to the staff. Thankfully, the older man at the reception was kind and understanding, and he moved us to a different room for the night. However, by the next morning, when we returned to our original room, the bugs were still there.

When we reported this again, the woman at reception and the manager in charge accused us of bringing the bugs in, which was not only upsetting but also unfair. We hadn’t even been out that night due to the rainy weather, and these bugs clearly didn’t come from outside — they weren’t flying insects, and it was obvious the issue came from poor cleaning and old wooden furniture.

After a long argument, they finally moved us into two separate rooms (a double and a single), but the whole situation was stressful and disappointing.

We paid €450 for a stay that was not worth the price at all. To top it off, the pool is much smaller than it appears in the photos.

There are definitely better options for the same price or even less, and I do not recommend this hotel based on our experience🤦🏻‍♀️😒👎🏼