Hotel Myage in Ischia Town

I'm so sad to write this review as all of the positive reviews perhaps made my expectations a little too high for this accommodation. We stayed at the Hotel Myage for 4 nights in September 2025 as a well-traveled but generally financially mid-range when it comes to accommodation bookings. I will start with the great aspects of this hotel. The location is fantastic. The panoramic terrace and pool deck is 10/10. The views cannot be beat. We had a bus pass and the accessibility to transit was very good. There is a bus stop on either side of the street and the buses do come often. It is less than a 5 minute bus ride to the Ischia Porto hub where you can connect to all other buses around the island. We did have to walk home from Ischia Porto one night after Festa del Porto and it took 25 minutes. The air conditioning was also more than sufficient to cool the room and the temperatures were around 30 degrees during the day throughout our stay. The breakfast food selection was good. The pastries were tasty and fresh. They had a proper cappuccino machine where the staff was located during breakfast but when I asked where to get coffee she pointed me to the automatic push-button machine and the coffee was not good. There is also a restaurant attached to the hotel and on our first night there was a wedding. The music was so loud at the pool that it did take away from our experience. The music continued throughout the night and we could easily hear it from our enclosed bedroom. I would say the main reason we would not return to this hotel is due to the cleanliness. The pool tile and grout desperately needed to be cleaned. Perhaps it was the end of the season and was about to be done, but it was so bad in one of the smaller pools that I didn't want to go in. On our second day, the large pool was emerald green coloured and cloudy. The day before we had swam in this pool and it was clear, but the next day we couldn't enjoy it although it was our planned pool day at the hotel. Our bathroom sink didn't drain properly, our toilet stopped working the final night, and our bathroom door handle was not secured to the door. Perhaps the worst was our bed; they had placed a mattress topper on top of the mattress and during our stay it came slightly off and I discovered how dirty the mattress was. I had a hard time sleeping after I saw the stains. I have never written a bad review before. I believe this hotel has so much potential with a little bit more TLC and perhaps an enhanced focus on the cleanliness.