Hotel San Lorenzo Thermal Spa in Ischia Town

We absolutely loved everything about this hotel. We looked at many other options on the island before we chose this one, and so glad we stayed at San Lorenzo.
Location is very convenient, close to everything, shopping, place of interests, and you can catch the bus right out front, to anywhere you want to go. We took the bus everywhere or just walked.
There is a spectacular view from the hotel of the nearby town and mountains in the background and from the back pools you can see the beach too.
The hotel is super nice and cozy, the rooms are very clean..it's a bit old, sure, and some sections can use a bit of TLC but I think it adds character to the whole place... The pools were clean and lots of options to sunbath or relax in the shade. The smaller pools in the back are so private and can enjoy the scenery from there. We also enjoyed a facial in the spa and it was very nice and relaxing.
We received great service at the reception and the restaurant too, the food was always good. The restaurant has smaller portions but we ate there a couple of times and it was still very delicious! The breakfast was a bit better and had so many options and everything was always fresh. The fruits are so delicious...
They hadiceusic also three times a week which was really nice to listen to in the evening.
We really enjoyed our stay and would come back again! Thanks Sam Lorenzo for the amazing hospitality. We couldn't have asked for a better family vacation!

Just stayed here in August, cant say enough about this hotel, beautiful, clean, the staff was AMAZING, they helped us with every question we had, made dinner reservations for us, called taxi's for us. Vincenzo was a STAR! I would definitely stay here again! The room's AC was excellent, the rooms with the AC high up on the wall are cooler then then the older AC's which some of the rooms had. We had to change our room because there was 2 of us and they had originally put us in a single room which was to small for us, they changed us with no problem and the room was very spacious for 2 people. Again, they went above a beyond for us! Thank you to all the staff!

Excellent location, excellent hotel, excellent breakfast

The hotel staff was very friendly and helpful, rooms are clean it would have been even better if there was a kettle in the room! The pools were excellent loved the different thermal pools on site, and the jacuzzi at the of the outdoor pool was so relaxing, would definitely come back again!

A wonderful stay at Albergo Terme San Lorenzo After 40 years of visiting Ischia, this hotel offered me a fresh and truly memorable experience. The location is excellent – within walking distance of charming Lacco Ameno and just 10 minutes from Negombo, with a convenient shuttle service available. The large 30-meter outdoor pool is a thermal pool and beautifully warm. The indoor thermal pools are equally relaxing and well-maintained. Dinner exceeded expectations, and the view is simply unforgettable. Many thanks to the team for the warm hospitality and a truly enjoyable stay!

Very friendly staff. Great with different warm poles. Breakfast was good. Clean in the room. The hotel needs to be refreshed.

I've picked this hotel because it is literally 10min walk to Negombo and it has several pools with warm sea water & thermal water. We've booked a Seaview room which had a truly amazing view and at that moment it was all I needed to rest my mind.
The room itself isn't very big, but enough to accommodate two people. The shower room is pretty big, tiles slightly cracked in some places, shower isn't the most modern one, but does its job well. We didn't have any troubles with pressure or lack of hot water during our stay.
I think the biggest inconvenience was that AC in the room didn't work properly, it didn't change the temperature to lower. It was very hot in the night, so we slept like in a sauna and woke up with headache every day. Opening a balcony is not a great idea, because mosquitoes are vicious, and anyway it was about 35 degrees at night.

Breakfast was average, nothing special for northern European standards, but definitely very good for Italy. Italians normally eat only sweets for breakfast. They served about 10 types of cakes and croissants. They did serve some scrambled eggs, bacon, cold cuts, plain salad leaves with tomatoes, which was nothing special, but edible. For me the best part of breakfast was the watermelon. Cappuccino was tasty too.
During the day we ordered some cocktails at the pool bar which were served with small complimentary snacks.
The variety of pools with warm water was great.

Overall very good experience, we would stay again.

They did an excellent job with their customer service! Halfway through my trip my daughter joined me so they gave me another room for her at a very reasonable rate.