Hotel San Lorenzo Thermal Spa

This place is a bit of a contradiction. Whilst aspiring to be high-end with its 6 pools and thermal springs, it is in fact really dated and seems stuck in time. The management appears to have no interest in dragging this place into the 21st century. Everything is in need of updating and renovating, the pool areas, rooms, common areas, breakfast. Disappointing for a place that has so much potential and would have been fantastic in its hey day of the 1980s. We did not make use of the many pools as common areas were not comfortable, especially the indoor pool which had broken floors and was poorly lit. Our room was ok and we spent time enjoying the balcony. The bathroom seems to have been updated in recent years and was clean and functioning, however the shower was very small. Upon arrival we were given a very long letter with information, however this letter managed to provide us with little information at all. We got to know dinner timings yes, but the menu or where the dinner actually was? No. Had they offered a half/full Board package, we might have gone for that. Information such as spa treatments, tours, local things to do, foods, shuttle into town was not included. I did notice a stand at reception with some pamphlets in it, this was the extent of their efforts. Does this hotel even have spa treatments? I have no clue. We did not enjoy breakfast as the spread was basic and had little to offer us. It did not show off the regions rich food culture. We instead bought our own food from the local supermarket and enjoyed that. The manager, Camilo, is a lovely man and I do hope they have some ideas for bringing this place up to date in the near future. It does seem, like other reviews have suggested, as a place for older (eg 70+ Italians) to come and retire.