Esposizione Palace Hotel

The good:
The hotel is in a great location. Easy to access transportation, felt safe, and there were a number of restaurants and small stores around. The staff was very kind. The room was very clean - although the floors accumulated dust very quickly. It also had good AC, which we appreciated.

The mid:
We had our son with us, and had booked this hotel through this site. Apparently there was an extra charge for a child, and they insisted on charging us for it. I'm not complaining persay, but he required nothing more than the room already provided. It was an $80 charge for 2 nights, which seemed a lot.

They also decided to do work on the room opposite of us quite early in the morning. It was overly loud.

The bad/the odd -
The hotel is in a building with other businesses - which is fine. The check-in says it is on one floor, but it is entirely on another. Our room was on the 5th floor, so 6 floors up. The elevator was small, and slow, and definitely didn't look up to code. Often the door didn't close or open on us. This is not a handicap accessible property.

The website claims to serve breakfast from 7-10am in the room. This is untrue, and there is not breakfast available at all.

We received a rather threatening email and a call a few days before saying our card was declined and our reservation would be canceled. We were on a cruise ship, and could not connect. Thanks to ******* they fixed this quickly for us. We also were to pay on arrival, so why pre-charge?!