Grand Hotel Dino in Baveno

Clean rooms, friendly staff and great views. Our Lakeview room was on the small side but perfectly usable.

Beautiful facility with amazing views from the balcony of Lago Maggiore and the mountains beyond. Convenient to the ferry stop and local restaurants. The breakfast buffet is one of the best I have ever seen, quite luxurious.

A nice stay with a disappointing check out.
Me and my girlfriend spent the weekend in this hotel. Worth mentioning, this is a conference hotel and probably works best for bigger groups. Not a bad place for a romantic weekend but as an example the breakfast is served in a giant ballroom and not so intimate. The location with a private beach is perfect and in early September it was almost empty! Service was flawless and we even had an upgrade to a slightly bigger Junior suite with a fantastic lake view. However, here comes the criticism. There was a huge garden party taking place on Saturday which was probably the main reason for "moving" us. It would have been appropriate to get that information when checking in. Even though we were staying at the other side of the hotel we could hear the bass until the party stopped at 2am and my girlfriend didn't get a proper sleep. This was the only negative thing and when we mentioned this at the check out we got a very strange reaction. The lady at the front desk told us there were signs informing about the conferences and this should be enough for us to understand it could be noisy!? Then she made the weirdest move, instead of dealing with the complaint in a professional way she crumpled the bill in from of us and said she would deduct the 5% voluntary service fee. This was not my intention, I would gladly pay more to the professional room-service and staff in the bars and restaurants.

This is a beautiful hotel with classic room decoration and stunning views of Lago Maggiore. Truly a visual gem with great service and recreation for any traveler.

Staff are over and above on every detail - music at night was fantastic and the food was amazing! Thank you Grand Dino!!!

Lovely comfortable hotel. Beware of added 5% service charge to bill on check out.
We were disappointed that most of the sun loungers with shade were reserved permanently for people staying in suites. This was not made clear. Parking spaces are very tight in the underground car park. The music from the fountain disturbs rooms at the front. Overall a lovely stay but over priced.

It’s a beautiful hotel, however the dining experience was unpleasant. The service was slow and the food options and portions were very disappointing.

The hotel was generally quite nice, not sure about 5 stars nice, but it had a lovely overlook of the lake. The serve at breakfast and meals was fantastic and the food even for a large group event was very good. They were great about accommodating gluten free options and other allergies/food preferences which is very appreciated. The front desk experience was very strange and at both check in and checkout they were very distracted and bordering on impolite sometimes. The fotness area was nice but I did not use anything else as there were surcharges which is a bit strange given how expensive each night was. I will likely go back as my company has events here, but I would not choose it personally.