Cristal Hotel Palermo in Palermo

A magnificent property with friendly and efficient staff. The chef's meticulous attention to detail is particularly noteworthy. The exquisite tableware and every element perfectly coordinates with the others. Congratulations!

We stayed for 5 days and loved it. Kudos to the chef, who made us taste both old and familiar flavors. Perfect central location. Comfortable rooms and lovely first cleaning.

Just stayed 1 night at the ibis Styles.
We had great service as we arrived at 5.30am just off the ferry from Sardinia and were wanting to store our luggage, which included bikes (cycle touring). The night receptionist was surprised to see us and after some discussion, we could bring the bikes and bags inside. They then said that we could come back after 11am and they would give us a room that had been cleaned. That was very appreciated as we had only a few hours sleep the night before. Our room was ready as they said and the bikes were stored away in a great place.
The hotel is dated and the room was generally fitted in a basic way. The air conditioner was an older system and quite noisy but it worked. The room was perfectly fine for our purpose.
The breakfast buffet had a good selection for a Styles hotel. I have had much less in other ones.
It is not a 4 star hotel and a Styles is normally at that level.

The location is excellent, very close to the center of Palermo, the room is equipped with all comforts and is very quiet.

Everything was perfect.

Location, parking, staff, room, breakfast.
Everything was truly perfect.
Congratulations to all the staff!

We had a short stay at this hotel. Its main advantage is its location, a 10-minute walk from the city center.

However, it's not a true 4-star hotel. The room was small and, above all, outdated. The hotel is clearly not up to the standard of other 4-star hotels in the Accor chain. It's in dire need of renovation. The shower is tiny, and the bathroom paint was peeling in places. Overall, it lacked charm.
As for breakfast, it also fell short of 4-star standards. The buffet was limited, there was an automatic coffee machine, no proper toaster, and the pastries were out of stock every day (breakfast closes at 10:00 AM, so forget about sleeping in...).
We didn't have a bad stay, but we were disappointed by the quality, which was far below what one would expect from a 4-star Accor hotel.

The hotel was in a great location near the historical center within walking distance to the main attractions. The rooms were spacious and the bathrooms were big. The staff was very friendly and buffet breakfast was great with wide variety of choices, especially the fresh orange juice and the pastries and cakes. Highly recommend for a visit to Palermo.

Great location, and the room was really nice. Highly recommend!