Locanda Antico Borgo in Civitella in Val di Chiana

I came to this post made famous for reviews written by guests.
I booked a matrimonial room 110 euros (afitta rooms) bb in any case no, hotel no
A cold outside that you do not go out for anything in the world, we are glad that finally after a long journey in the car we stop for a warm shower and a restful sleep, from where the surprise we entered a large house divided into several rooms, finally for us it was not to be wow , just to be warm and well, but even this , a cold in the room that gets cold in your bones , it was warmer outside than in the room, But the lady announced that the heat is programmed and will warm up , How to welcome guests in the room without a little The heat, how was it to make us wait for the room to heat up and then shower, or how was it good to do it?
Knowing that we made a reservation 3 days before the lady had to be prepared for the guests. So I paid and left. He doesn't deserve a star.

One of the most horrible owner I have ever seen. I contacted her to kindly cancel the room (4 days before) because of an urgent family issue. She seemed like she didn’t care and said that I will still charge you for the room and charge you the one night. I will never recommend this hotel to my friends.