Ricasoli Firenze Luxury Apartments | UNA Esperienze in Florence
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Description
In this apart-hotel 7 rooms.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Breakfast not provided
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €25.00 (approx. US$28.60) per room per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, UnionPay, JSB, MasterCard, Visa
- Check in time: 14:30-21:00. Check out time: 08:00-11:00.
Services and facilities
- Air conditioning
- Smoke-free property
- Heating
- Ticket assistance
- Fire Extinguisher
- Dishwasher
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
- Reception desk
- Allergy-free rooms
- Non-smoking rooms
- Fridge
- Family room
- Indoor Fireplace
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Ironing
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Telephone
- Coffee/tea for guests
- Kitchen
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Airport transportation
- Transfer services
- English
- Italian
- Tour assistance
- Hiking
- Spa tub
- Beach/pool towels
- Massage
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed
Street view
Video: Repubblica Firenze Luxury Apartments UNA Esperienze
Map
Reviews
Here's a brief summary before my short essay: no front desk, no service, moldy bathroom, no housekeeping—a hotel with three "no's." The upside is a prime location, with the Accademia Museum directly opposite and Santa Maria del Fiore just a short walk away...
1. Several days before check-in, the hotel kept sending me messages and emails asking me to confirm my check-in time. Ctrip customer service even called to confirm. After I told them I'd arrive at 10 AM, the hotel said they couldn't check me in and couldn't store my luggage. I figured that was fine, so I could just check in before 9 PM (Ctrip said the front desk was always available until 9 PM).
2. When I arrived at around 8:45 AM, the door was locked and the receptionist wasn't there. My wife and I were locked outside for 15 minutes before a kind New Zealander let us in. Ctrip then contacted the front desk at the parent hotel, UNA Hotel, and they told me they didn't have a permanent receptionist, and that UNA couldn't come alone to check me in. They actually wanted me to take a taxi to their place?! I'm a bit uninformed, but I've definitely never heard of guests being asked to take a taxi to another hotel to check in (a round-trip taxi cost 38 euros, which Ctrip paid for).
3. In the end, I arrived at the hotel at 8:45 and after a long wait, I finally checked into my room after 10:00. Upon entering, it was indeed nicely decorated and the environment was pleasant. However, when I went to the bathroom, I discovered mold on the floor and even water on the bathtub mat. Did they forget to clean up after the previous guest?! But it was too late, so I decided to let it go, thinking less is more.
4. The next day, the disgusting thing happened again. I happily returned from my trip to find that my room hadn't been cleaned. I spent half a day contacting the hotel, and they told me that they charge a 25 euro cleaning fee for their apartment. Why did the apartment I booked in Milan have cleaning services? And they didn't tell me beforehand? This hotel is characterized by a stern attitude and zero service. Everything costs money. Finally, I was so frustrated I threatened to not pay until the hotel staff cleaned my room (I was really pissed off that 3 days of room and tax cost 7,000 RMB, and it was a horrible stay). Finally, they finally settled the deal.
5. I think Ctrip is also to blame for this terrible stay. A lot of information wasn't updated or confirmed in a timely manner, and the hotel's attitude was extremely arrogant. This trip to Italy was wonderful except for this hotel! I didn't bother taking photos, but I made sure everything I said was true. This is the first time I've written a short article like this, and I'm really angry!
The service is completely lacking. The receptionist gave me the room key but not the door code. I went out for a bite to eat that evening and was locked out. I couldn't get in touch with the staff, so I finally had to ask Ctrip customer service to get in touch.
A bottle of red wine arrived in the room, but there weren't any glasses, except for the paper cups for toiletries.
The sofa bed was just a decoration, with no extra bedding, and the staff couldn't even get it.
The location is good, the room is spacious, but the service is abysmal.
Address: Via Ricasoli, 48, 50123 Firenze FI, Italy
Facilities: elevator, washing machine, dryer, double bathroom, kitchen, oven, dishwasher, refrigerator, sofa, study room, large massage bathtub
Features: Online check-in, on-site introduction and check-in arrangements, public reception room on the first floor, close to the Cathedral of Flowers and the Academy Art Museum
Price: 200 euros/night
Rating: This is the rental apartment we chose for our first stay in Florence. 200 euros a night is not cheap. When we booked the room, we were a little worried when we saw the mixed reviews. After all, the cost is not low. After we checked in, this worry disappeared. We were full of surprises here, it was very comfortable to stay, and the location was good and the transportation was convenient. Next, I will share my stay experience in sequence.
Transportation guide: Walk across the road after coming out of the train station, take bus No. 6 or 14, or you can reach the T2 tram. Get off at Piazza San Marco and walk for four minutes.
Online check-in: Initially, the booking website did not mention a dedicated counter but did not mention online check-in. It is recommended that you contact the booking website three days before check-in or contact the apartment agent by email yourself and join the official WhatsAPP. The online registration procedure is actually very simple, just take a photo of your ID and upload it. You will be given a link later to pay the city tax. On the day of check-in, the agent will give you the door password and a dedicated check-in time. If you arrive early, you can open the door first and enter a small room where your luggage is stored in the reception room on the first floor. Just agree on the check-in time and come back.
Room facilities: The room is rented in an independent whole-floor unit, so the space is very large. The agent will send someone to introduce the check-in facilities. The elevator is not big and the floors are not high. Most of us choose to take the stairs because the stairs are also very beautiful. The traditional key security door has three locks when it comes to the door, and it takes three turns to fully lock it. Since the door will automatically lock when you put it on, most of the time you can just bring it with you so that it is less troublesome to use the key to open the door.
There is a long corridor at the entrance, and there is a bathroom facility on the left side with two washbasins. Go to the end and go to the kitchen on the left and the living room on the right. There is a small space next to the living room that should be a study. Behind the kitchen is the master bedroom. The kitchen is an open flameless induction cooker with a dishwasher underneath. There is a small room opposite the kitchen filled with dishes, cutlery and kitchen utensils. The refrigerator and oven are both under the island. It is very convenient to use. You can go to the nearby supermarket to buy some light food and come back to cook breakfast or midnight snack.
The sofa in the living room is very comfortable and the overall decoration style is very classical. Of course, the style can be called retro, but in fact it is old-fashioned luxury decoration. The TV is just average. I personally don’t know how to turn on the TV in this space because it’s not important. It's great to have Bluetooth audio equipment nearby, and the speakers are connected to the master bedroom. Personally, I suggest that if you upgrade your TV to a smart TV, you can play music MVs in conjunction with the original audio equipment. A simple upgrade will be more perfect.
The study room is mostly used to store our luggage. The two 30-inch luggage can be fully opened and all the clothes can be taken out and there is still a lot of space. Of course there is a comfortable sofa.
The master bedroom is very large, the bed is comfortable and soft, and it is very quiet to sleep at night. There is a super large massage bathtub in it, which takes 10-15 minutes to just fill in the water. You must bring a bath ball when you come here. The bath was very comfortable for the three nights we stayed. It's still very spacious for two adults to run together. There is also a separate toilet space equipped with double basins.
The washing machine is in the common area on the first floor, with the washing machine below and the dryer above.
Overall: At 200 euros, I personally feel that the entire apartment on the floor is a good value for short-term rental. Although it is an old-fashioned and luxurious decoration, it still has a sense of age. There are even some leaks when using the large bathtub upstairs. But the overall style fits this Renaissance city very well.
Turn left at the door and pass the delicious ice cream La Strega Nocciola Gelateria Artigianale - Firenze Duomo. When you go out, you will see the Cathedral of Flowers. In fact, you can see the Cathedral of Flowers at the end of the alley just as you go out.
Turn right and you will find the Gakuen Art Museum, which is very close and right next door. In the past, in addition to being convenient for taking a ride, St. Mark's Square also had some attractions to explore next to it.
If you want to go to the Central Market, it is recommended to turn right at the entrance and turn left at the intersection in front of the Academy Museum of Fine Arts and go straight to Mamabar and then turn left. It is about eight minutes away. Entering from the north gate of the market can perfectly avoid the crowds of Baihua Cathedral and the sales of leather goods street.
The only minor inconvenience is the shower space. There are one bath inside the bedroom and one shower space in the 2nd bathroom. The bath is quite nice with jacuzzi. However the hot water coming out from the faucet to shower takes too long, so we only used the bath for showering once. But the showering space is quite small and the water will overflow to the floor outside of the showering space so it makes the neighbouring floor super wet.
The washer and dryer are not private in the apartment but shared among the tenants in the common space on the ground floor in the premise, which is very convenience to use.
The overall experience is very nice. Highly recommended.
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Frequently asked questions about Ricasoli Firenze Luxury Apartments | UNA Esperienze
How much does it cost to stay at Ricasoli Firenze Luxury Apartments | UNA Esperienze?
The cost of staying in Ricasoli Firenze Luxury Apartments | UNA Esperienze depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 190 USD. Enter your dates to see the exact offer prices.
Which sights are located near Ricasoli Firenze Luxury Apartments | UNA Esperienze?
The nearest sights are: Florence Cathedral (380 m), Basilica of San Lorenzo (380 m) and Basilica of Santa Maria Novella (720 m)
Which room categories are available in the Ricasoli Firenze Luxury Apartments | UNA Esperienze?
You can book Run of House, Standard room, 2 Bedrooms Standard room, Standard Family room, Standard Double room, 2 Bedrooms Standard Double room, Standard Double Family room, Standard Quadruple Family room, Superior room, Superior Double room, Deluxe room, Executive room, Executive Double room, Apartment, 1 Bedroom Apartment, 2 Bedrooms Apartment, 3 Bedrooms Apartment, Single Apartment, Triple Apartment, Quadruple Apartment, Double Apartment, 1 Bedroom Double Apartment, 2 Bedrooms Double Apartment, 3 Bedrooms Double Apartment, Standard Apartment, 1 Bedroom Standard Apartment, Superior Apartment, 1 Bedroom Superior Apartment, Superior Single Apartment, Superior Double Apartment, 1 Bedroom Superior Double Apartment, Deluxe Apartment, 1 Bedroom Deluxe Apartment, 2 Bedrooms Deluxe Apartment, Deluxe Single Apartment, Deluxe Triple Apartment, Deluxe Quadruple Apartment, Deluxe Double Apartment, 1 Bedroom Deluxe Double Apartment, 2 Bedrooms Deluxe Double Apartment, Executive Apartment, 1 Bedroom Executive Apartment, 2 Bedrooms Executive Apartment, Executive Single Apartment, Executive Triple Apartment, 2 Bedrooms Executive Quadruple Apartment, Executive Double Apartment, 1 Bedroom Executive Double Apartment, 2 Bedrooms Executive Double Apartment, 2 Bedrooms Executive Double Apartment with courtyard view, Executive Quadruple Apartment, Luxury Apartment, 1 Bedroom Luxury Apartment, 2 Bedrooms Luxury Apartment, 1 Bedroom Luxury Double Apartment in the hotel. Please check room availability by choosing your dates
Does Ricasoli Firenze Luxury Apartments | UNA Esperienze have a pool?
No, Ricasoli Firenze Luxury Apartments | UNA Esperienze does not have a pool for guests.
Are pets allowed at Ricasoli Firenze Luxury Apartments | UNA Esperienze?
Yes, pets are welcome at Ricasoli Firenze Luxury Apartments | UNA Esperienze, but we recommend calling ahead to confirm details (e.g., pet size, fees).
Does Ricasoli Firenze Luxury Apartments | UNA Esperienze serve breakfast?
No, Ricasoli Firenze Luxury Apartments | UNA Esperienze does not provide breakfast.
How to get to Ricasoli Firenze Luxury Apartments | UNA Esperienze from the nearest airport?
The nearest airport is Florence "Amerigo Vespucci" Airport, located about 30 mins from hotel by car (10.4 km) away.
What’s the cancellation policy at Ricasoli Firenze Luxury Apartments | UNA Esperienze?
The cancellation policy at Ricasoli Firenze Luxury Apartments | UNA Esperienze depends on your room type and booking terms.
Does Ricasoli Firenze Luxury Apartments | UNA Esperienze offer airport transfers?
No, Ricasoli Firenze Luxury Apartments | UNA Esperienze does not provide airport transfers for guests.













































































































