Best Hotels in Florence

A very artistically decorated hotel that leaves a lasting impression. The breakfast was excellent and varied, and the rooms were clean, tidy, and spacious. The overall atmosphere of the hotel truly makes it memorable.

The hotel is located right on the edge of the Old Town, making it super convenient and close for walking there (about 10-15 minutes on foot to get into the Old Town). I think the location is really good

The soundproofing is terrible; you can practically hear everything spoken and even people getting ready in their bathrooms. The service was good, though; they helped us call a taxi. Breakfast was just so-so.

Nice location, just near the old town and can park your car. Breakfast is very good

While traveling, it can be hard to stay healthy so that juicer was very nice. The room was well air conditioned. The housekeeping lady did an amazing job keeping the room tidy. It was nice coming back to a cool room

I had the pleasure of staying at this hotel this past July for almost a week with the recommendation of Enrique. When I first arrived along with my husband, the people at the front of the door helped open the door

The breakfast was excellent!! Location was perfect; we took the train in and just hopped across the street. Leaving the next day was also very convenient. We will use this hotel again on our next visit

Great location, clean room, and the staff were warm and professional. My only minor complaint is that the shower drain wasn't very good; after each shower, water would flood half the bathroom.

The room was filled with unpleasant smell, the bathroom was pretty clean Services here are great but the room itself is pretty old Very close to the SMN Firenze

Felt very safe and secure in the hotel and outside the hotel. Location was very close to the main tourist attractions and tram

After checking in, I noticed the bathroom also smelled really bad, particularly around the toilet, like a sewer. Both the showerhead and sink faucet had a cheap, plastic-like odor. Overall, I wouldn't recommend it

The room’s ventilation was also quite poor, and during winter only heating was available, with no cooling or proper air circulation

Group purveyor hotel. staff very friendly but clean and good. Crime also was stay. Nearby a large supermarket is also good

Good as always. Its a clean hotel and the location is close to the train and tram stations

Good hotel. Clean & good breakfast.

The Staffs are super friendly, helpful and accommodating. No complimentary bottled water nor coffee machines or hot water kettle.   Location is good, especially they have large secure parking area

It’s a bit of a distance from the centre of town with most activities being in the town, makes it a bit difficult to get to. Staff are lovely and we had breakfast included which was nice

A very clean, modern and beautiful hotel: clean rooms, good personnel, very good breakfast choice. Easy to reach from "Firenze Rifredi" train station, even by foot, and a 10 minutes cab ride from downtown Florence.

Great location! All tourism spots are in walkable distance! And we enjoyed walking around the city very much! Their facilities are amazing, swimming pool and gym room are located on the roof top which gives us the best view of Firenze

The room is gorgeous. Clean and full of amenities. The service is good too. Complementary laundry is essential for me as I do not need to carry lots of clothing. The environment is vibrant and full of youngsters.

• Spacious, well-equipped gym • Panoramic views from gym overlooking city skyline • Clean, comfortable rooms • Excellent location and facilities overall • Highly recommended for fitness-focused travelers

Just a few hundred meters from the hotel is Piazza della Libertà, which isn't crowded with tourists and is definitely worth a visit. If I come back to Florence, I'll definitely stay here again

The hygiene is excellent, and the facilities are very complete.

Really enjoyed the stay, the hotel has so many facilities from laundry, gym, pingpong table, and co-working space. Highly recommend the social hub when you visit Europe!

Nice location -- convenient if you drive to the city. Good breakfast -- an abundant choice for a proper start to the day. Quiet and clean room.

But apart from them, the rest of staff are really friendly and dedicated, that I complement. Location wise, it is away from touristic centre. But this must be good base for tourists who move around in an organised tour

service not good except t for the shuttle service which was exceptionally good , the drivers know what customer service is all about. The room cleaning was not done well. The bed was not turned for the night

Jonathan, Carola and the other guy unfortunately I forgot his were excellent. I was served with an overgrown artichoke which was hardly chewable

Although the hotel is located around 5 km from the city centre, the complimentary daily shuttle van made getting into town very convenient and stress-free

Dear DoubleTree by Hilton Florence Team, I just wanted to express my appreciation for the wonderful service during my recent stay

The staff are warm, friendly, and provide excellent service. The breakfast spread is diverse and delicious, offering both traditional Italian delights and international options

Our stay in Florence was truly unforgettable, largely thanks to Constanza at the front desk. From the moment we arrived, she greeted us with warmth and grace that instantly made us feel at home

It beautifully preserves the elegance of its historic building, with interior decor that blends classic and modern styles. The rooms are spacious, comfortable, and well-equipped

She anticipated our needs before we even asked and handled everything with such care and compassion—it’s rare to meet someone who makes hospitality feel so personal and sincere

Overall, it's a perfect place to stay, allowing guests to enjoy modern conveniences while experiencing the historical charm of Florence

Constanza’s attention to detail, professionalism, and genuine kindness stood out every single day

I tried the amazing rooftop bar (it is the best to look all around Florence). I am so looking forward to coming back!!!! thank you so much!!!!!!!!! Simona (room 446)

A stately and iconic building - simply stunning views, great location, and historic architecture. Staff were exceedingly helpful when issues arose, especially Elisa

The room has a very vintage feel. The front desk staff provided excellent service. I would definitely consider staying here again if I come back to Florence, mainly because it's so close to the train station, haha!

The room is beautiful and the environment is lovely. Breakfast is served on the rooftop, with floor-to-ceiling windows offering views of Florence's city center – both beautiful and delicious

The staff are very friendly, making for a great experience

For example, on the bar menu you can select from two appetizer trios - each with three small plates. Yet, in each trio there were two I could not have. And I was unable to order just the item I could in fact eat

We were guests on 31 October and 01 November 2014 ,the hospitality ,service is super excellent,experience from returning to you,parking place,close to the centre and always with the smile ,congratulations for all

I like everything here, from the design to the vibe. The breakfast is actually very good. The location is a bit off from the heart of Florence, but it's walkable, safe, and a bit more serene

However, in the shower room, water is leaking from underneath the shower box, which I think they can fix. Overall, I recommend the place

I absolutely love this hotel, it's truly fantastic. The building has so much historic charm, and the location is quite good – about a five-minute walk from the light rail

The surrounding area is excellent, with a popular small restaurant, a laundromat, a bar, and a superb coffee shop for breakfast

The room key card is especially beautiful! We tried both the hotel's restaurant and bar – the food was delicious, and the drinks were great. You definitely shouldn't miss them!

Excellent hotel, very friendly staff, very good location, all of Florence is in walking distance. Nice room, clean and comfortable. Breakfast was included. Dinner at the hotel restaurant was very good.

Good location close to the train station and the historic city centre. The room is clean and spacious with good air conditioning and a nice bathroom. The staff are helpful and friendly

Comfortable and clean, breakfast was high quality with a lot of choice and staff were nice. The lobby and bar was very comfortable and really good to hang out in.

Good hotel, old style as in good style. Parking. Just a bit far from the center, but not that far.

Good place with many additional services. Near to the station and not so far away from rental car. You have to walk a bit to get in the city center, but at least you can sleep at night. Kindly staff

The room is nice the shower is good but water goes out quite easily of the shower so a wet floor. The service was good and the breakfast was decent.

Yes, the hotel is expensive, but it is worth every single euro. The gym is equipped with the most modern and advanced equipment, one of the best I have seen in a hotel

Because the specific treatment I requested was not available, the hotel generously sent many beautiful gifts to the room. The suite itself was extremely luxurious and comfortable

The service from the entire team is on a different level. In Italy, this level of hospitality is rare. At breakfast, the chef personally came to ask what I like and prepared a custom meal exactly to my preferences

The rooms are absolutely beautiful – spacious, elegant, and thoughtfully designed, with every detail carefully considered to make you feel comfortable and relaxed

I booked one night through AMEX with an upgrade to a suite, four categories above the standard room, exactly as shown in the photos. The hotel is absolutely stunning and the welcome we received was exceptional

The gardens are gorgeous, serene, and beautifully maintained. We dined at both the lobby lounge and the restaurant, and both were excellent—great food, great service, and a perfect atmosphere

Excellent Services and All staff are very helpful. The dishes in The Winter Garden is also very good.

My stay at The St Regis Florence was truly one of the most incredible hotel experiences I have ever had From the moment I walked in I felt like I had stepped into a masterpiece The design is stunning with classic Italian elegance breathtaking architectural details and luxurious touches in every corner The atmosphere perfectly reflects the beauty and history of Florence The service was beyond exceptional...

Regis Venice, left us with a great impression, we thought that St. Regis Florence would be just as good, but it was not what we expected. We stayed for three nights in a row

We had an absolutely wonderful stay at the St. Regis Florence, and our experience started off perfectly — thanks to Rosella. From the minute we checked in, she greeted us with warmth and professionalism

Welcoming and serving I count not discrimination it was amazing beautiful wonderful and more location was close to every shopping restaurant I really enjoyed staying with St. Regis Florence.

One of the Most Beautiful Hotels in the world… delicious cuisine, stunning decor, Best location in Florence and Royal Service by a Kind Caring Loving, Respectful Staff like Pieta who created the Ultimate manager in the world and Luca at the front door who went far and beyond sweet by taking such good care of us

The environment is great, the service is warm and friendly, and the breakfast is abundant. It's a good value for money option among Florence's four-star hotels

The service of front line staff and the restaurant were pleasant. The location is not bad but need to pay attention when going back the hotel in night time

The hotel is right near the train station, making it convenient for getting around, and the amenities are also very complete

We also had a massage with Viola, best massage ever! And Masimo at Reception was a gem, helpful polite and informative!!! Elizabeta at breakfast buffet was a darling, friendly, out going and took time to make my coffee as I like it too! So sweet of her

One of my “Go To” hotel in the Santa Maria Novella District. It’s a modern building which means it is weather tight – great in the winter keeping being out the noise and cold

Perfect hotel in Florence to stay at, with parking, close to all local attractions, train station and restaurants etc. food, bar and ambiance of hotel is calm and friendly

This is the best hotel we stayed in Italy, with amazing attention to details, including room facilities where you will be amazed by the set up of the bathtub, the concierge, Cosmo, who can book you any restaurant in the city and grant you VIP treatment in The Mall Firenza, the doorman’s hospitality is also amazing, plus it is in the center of of city where all the hot spots are in walking distance

A wonderful hotel. I love this chain and the Florence, which is the flagship. Very clean and beautiful. The hot breakfast options were a bit lacking. I'll definitely be back.

The oldest hotel, the suites are very nice, recommended.

Beautiful hotel, great location

We will definitely come back!

Breakfast is always just two types of vegetables, monotonous, and with a very low cost-to-value ratio compared to the price. The toilet paper often doesn’t flush properly

It was a little far from the station, but it was close to museums and other attractions, so it was easy to go sightseeing. The room was quite spacious and had a good closet

The location is fantastic! The train station and all the attractions are within walking distance. The room had everything I needed, was clean and tidy, and the hotel itself was cozy and comfortable. Highly recommend!

There are so many hotels in Florence, avoid this one if possible! Chinese tourists, please beware! Room safety is not guaranteed! We found used cigarettes when we returned to the hotel. The cleaning staff don't smoke

It is a luxurious hotel. Breakfast was amazing. The room was super nice, mattress and pillows are perfect. The atmosphere is cozy and wonderful. A very beautiful rooftop. Amazing cocktails in the bar. I love it

To add to the frustration, I later noticed my luggage had been dented. In summary: the Premium room I received did not match the advertised images—especially the view and bathroom—and the lack of clear labeling (e

However, upon arrival I was assigned a room on the first floor facing a dark, rundown alley—nothing like the images. The bathroom also didn’t match the photos: it was much smaller, with virtually no counter space

Beautiful spot amazing with kids

I love that this place is away from the city center. Just bummed I didn’t know we can play tennis and padel for free at CIRCOLO DEL TENNIS FIRENZE! I would have brought my tennis racket and my tennis whites… next time.

Great hotel with friendly staff. 20 min walk from City attractions or 5 min ride on the tram. Very comfortable rooms and beds. Excellent air conditioned rooms (a must in the summer). I highly recommend this hotel.

The hotel was comfortable and pleasant. Since we were three, the couch was converted into a bed, and I slept well there. The breakfast was excellent — fresh, varied, and appeared to be made on-site

There are only two hooks for robes, and the towel racks are awkwardly located beneath the sink, right next to the toilet and trash can — not the most hygienic setup. This leaves no good place to hang wet towels

This hotel is very cost-effective, highly recommended, and the location is also very good

Our room was large and very well laid out with all the amenities you could want. Above all the bed was incredibly comfortable and we slept so well also the shower was hot with excellent pressure

I’ve stayed at many hotels around the world and Hotel Savoy in Florence is the best. Fantastic hospitality, super clean, and amazing staff

We just had a wonderful stay at this hotel and were immensely impressed by every part of our experience. The hotel itself is exceptionally beautiful, in a great location to visit Florence, and the rooms are fantastic

The staff greeted me with such warmth and genuine hospitality that I immediately felt like I was home. In a world where it’s easy to feel like just another guest, Hotel Savoy makes you feel like family

An exceptional stay from start to finish. Beautiful hotel, impeccable service, and a perfect central location. The staff were warm, professional, and genuinely attentive

Every staff member was incredibly kind and attentive. Our room was beautiful with a lovely view, and the location couldn’t have been more perfect for exploring the city

Service: Excellent, Hygiene: Clean

The room size was decent, and the location was quite convenient. There's a huge park right outside, which was great for walking our dog. However, the staff's attitude was incredibly, incredibly, incredibly mean

It took at least an hour and two follow-up calls after our initial contact with the front desk for someone to finally come up and help

For starters, we didn't see a single smile from anyone during our entire two-day stay. Secondly, our room window wouldn't open

To top it all off, the pet cleaning fee was the highest we've ever paid, yet absolutely no pet amenities were provided

After all of the research for planning hotels in Florence, we end up choosing this Hilton as we are new Hilton honors members and this one appealed to us for being outside of town and close to the tram

Excellent hotel, our room was very dark and from the entrance it smelled like sewage but it was super clean and comfortable. Alessandro the concierge was very efficient, polite and provided excellent service

My wife and i would happily start the day with handmade lattes and delicious assortment of breakfast food. I’m not certain there can be a hotel more centrally located

Every morning between 4-5, the night manager would great me with a genuinely big smile and offer to make me a coffee. He’d also bring me some shortbread cookies

It is so nice to not have to have to leave the hotel to have a cocktail. The bed and pillows were very comfortable

The chief waiter at the breakfast room was also amazing, nice and efficient

The doctor arrived at our room within 30 minutes, and after prescription medication, I was on the mend within a couple of days! Vacation saved! Thank you, Valentina! Do not hesitate to book the Hotel Bernini Palace!

The room was spacious, the service was good, and it was comfortable. I would definitely stay here again when I visit Florence. The complimentary two bottles of water was a plus.

Location was excellent and the staff was great. If you would like a quieter stay do not stay on the top floor with the roof top terrace entrance. However the views there are amazing and cocktails good

Barbara, the Concierge was a great asset to arrange transportation, restaurant recommendations etc. I was the "coordinator" in charge of 12 friends, and she was a so helpful. I don't think I could've done it without her

The rooms were clean, and the showers were great by Italian standards as some can be quite small. We love that the Hotel was centrally located so it was easy to get around central Florence

We had stayed here a few years ago and decided to return with some friends for our 25th Wedding Anniversary. The rooftop bar is second to none with the views of Florence

If you need assistance in booking anything contact Barbara the Concierge

Having visited Florence multiple times, I can confidently say this hotel is fantastic and offers excellent value for money. It's situated in a new, very quiet area, which ensures a peaceful night's sleep

Excellent facilities, service and location. Very easy to go to Florence center with supermarket around. Free car parking continental for driving

The room was a good size, the pillows wonderful and there was plenty of hot water for showers

Convinient location with train station to main square/ Firenze S. train station right outside the hotel. Nice large, clean and comfortable rooms. Hotel staff friendly and courteous

Additional mentions: right across the hotel is an open air sit-out place, where they had karaoke session in the evening which was fun

Housekeeping was on top of everything to ensure a comfortable stay. Breakfast options could include some more fresh cut fruits