Where to stay in Florence

The gym and pool are really nice. Room is s o spacious. Staff are helpful and their free laundry saved our long Europe trip. The vibe is good. The only thing is not exactly right in the city center but still managed to walk around 20 mins then you are at the most famous dome.

Quite nice hotel. Front desk is very friendly. Everything was fine. Room was decorated nicely. I would book this hotel in any city avaiable

Really enjoyed our stay. Close to the train station, you can get the tram very easily and close to nice cafes and Resturants. The pool was nice to visit in the afternoons when it got hot with a great view. However it’s much smaller than it looks in the photos. Highly recommend this hotel to those visiting Florence

Its a cool hotel concept with shared living and working spaces. We only had 1 night there so we weren't able to fully embrace the culture there, but I imagine it would've been fun connecting with other guests in the many fun areas around the hotel. Location itself is pretty good, not too far from everything, including the train station

Great location! All tourism spots are in walkable distance! And we enjoyed walking around the city very much! Their facilities are amazing, swimming pool and gym room are located on the roof top which gives us the best view of Firenze. Their breakfast is highly recommended! Their staffs are always helpful too!

The hotel was in a nice location and the staffs were super friendly too. The only downside is the walls are very thin so we could hear everyone’s voices outside of our room and we didn’t had a good night sleep.

The hotel rooms and facilities were a bit dated, and the cleanliness was only average. Breakfast was pretty standard, and the Wi-Fi signal was quite poor. On the positive side, the front desk service was excellent, and the 6th-floor terrace bar offered fantastic views.

Everything was absolutely perfect! 👍 It's the closest option to the train station, and I would definitely choose it again for my next trip to Florence. It was surprisingly quiet – much quieter than I expected given its proximity to the station.

Extremely close to the train station, the surrounding area is also quite lively, and with police patrolling day and night, it feels very safe. There's a rooftop terrace that offers beautiful nighttime views of the iconic dome. The only drawback is that the facilities are quite outdated.

The hotel is just a few minutes' walk from the train station, which was incredibly convenient. The room itself was spacious and very comfortable. I even went up to the rooftop in the morning to snap some photos; you get a nice view of the city's buildings, and it's definitely a photogenic spot. The room key had a distinctively large tag, which I found quite charming.

Our first night was in a balcony room, and the view was fantastic. However, the soundproofing was very poor, and I was woken up by loud noises around 6 or 7 PM.

Great terrace view, clean rooms, and a convenient location.

We had a nice stay at the Doubletree by Hilton Florence Metropole. The executive lounge was definitely an added bonus! Just some small pointers that made this stay slightly disappointing. 1) parking costs 10 euro. now you might tell me, bro, 10 euro!!! that's nothing. And you might be right, but still, it just seems like a small way for this hotel to make another 10 euro per customer when the parking...

It happened to be my birthday when I checked into the Hilton Hotel. Even though I hadn't informed them in advance, the hotel still prepared a surprise for me and gave me two bar drink coupons.

Dear DoubleTree by Hilton Florence Team, I just wanted to express my appreciation for the wonderful service during my recent stay. Although the hotel is located around 5 km from the city centre, the complimentary daily shuttle van made getting into town very convenient and stress-free. The staff were incredibly friendly, proactive, and helpful throughout my stay. They kindly assisted me with my...

We got a small hotel just outside Florence. We booked two rooms, one for me and one for my teens. The room was pretty big, and the bed was great, super comfy and cozy. The room and bathroom were clean too. Just a small thing, my kids' room (403) smelled really bad from the toilet, stinking up the whole room. But we called, and the guy came and took care of it. He cleaned it with some stuff and sprayed...

Reception staff were very helpful. Rooms were very clean and well appointed but tea and coffee supplies were not replenished nor were the bathroom supplies. In one room the air conditioning was not working but was quickly rectified when reported. A very nice bar area but very understaffed for the number of residents. We would expect a hotel of this standard to have enthusiastic staff but they didn...

Excellent staff. Rooms are as expected; old and tiny. That is more of a Florence thing as it's a city built on top of several different era ruins from its past. I love it here and I'll come back here. I'm not quite sure about the Hilton Honors benefits though. I have been questioning whether it's worth it so far. Im planning on using my Amex card benefits more going forward

It is a luxurious hotel. Breakfast was amazing. The room was super nice, mattress and pillows are perfect. The atmosphere is cozy and wonderful. A very beautiful rooftop. Amazing cocktails in the bar. I love it

Great location and very friendly and attentive front desk staff. Only about a 7 minute walk from the train station. The restaurant was INCREDIBLE. We had dinner there one night and the chef came out to meet us. Delicious food and great service. Also had breakfast there and they had a great selection of items. We had drinks one night on the rooftop which has amazing views of the Duomo. Great service...

From the first Moment of email contact in advance until i left, the whole team did an amazing an passioned job. special thanks to Cecilia, Alessia , Mirko and Antonella. The Restaurant and the Wine Tasting are super impressive! The valet parking is working smoothly. Very nice Rooftop Bar with amazing views. Rooms are clean and well-equipped We will come back very soon! Kind regards Marcel

The BEST hotel we stayed at during our 2 week euro trip. Staff were incredibly friendly, helpful and caring. They even brought our toddlers some coloring books and teddy bears after we checked in. Highly recommend. Clean, great modern rooms and bathrooms. Walk in showers!

From the moment we arrived, Tivoli Palazzo Gaddi Firenze impressed us with its charm and authenticity. The building itself is a beautiful piece of Florentine history—elegant, timeless, and full of character. You truly feel immersed in the culture and heritage of the city just by walking through its doors. What made our stay exceptional, however, was the outstanding service. The staff went above and...

This truly is a 5-star hotel, exceeding expectations in every way. The property is stunningly beautiful and impeccably clean. The service was exceptional, with staff demonstrating genuine kindness. The hotel's location is ideal. We celebrated my wife's 40th birthday here, and the staff went above and beyond with thoughtful surprises and gestures. Highly recommended.

Great place lovely staff. Breakfast was good and a great selection. view from rooftop was excellent would go again

The breakfast area and outdoor area were beautiful and we wished it had been a bit warmer so we could enjoy the courtyard and the pool. The room was a good size giving us lots of room for two people and two suitcases (or more!). The rooftop patio was spectacular - what a lovely area to have a drink and look over the city!! The breakfast was very good with lots of options to please everyone. The location...

It was not good that the shower room was flooded. The light in the bathroom did not work, which was a problem. The water was sometimes cloudy. If I were to be even more greedy, I would have liked to have a USB port in the room.

Hotel is well located in central Florence with easy access to all major attractions/areas of interest. The room was spacious with a recently renovated bathroom, which was appreciated. The hot breakfast included in the rate was better than expected and utilized daily before heading out. The overall state of the hotel and offerings land it in the 4-star category - it is definitely not the Ritz or...

We enjoyed out stay at Hotel Croce di Malta. The staff was attentive and the location was excellent and it was easy to walk to all the areas of the city that we wanted to. The courtyard/garden was a peaceful break after the busy streets of Florence. Breakfast was excellent. The room was comfortable. Rooftop bar had great views.

Perfect location, just outside of the main tourist areas but easy walking distance from all the main sights. Also close to the main train station and tram stop for easy access to other places and the airport. Rooms are quite rustic in appearance but still fully functional and the bed was incredibly comfortable. Only downside is the very small bathroom and shower. Didn't get to try the outside terrace...

A beautiful hotel in the heart of Florence. Nowhere was too far to walk. The room was amazing and the surroundings were magnificent. The staff were fantastic and the bar area was amazing with a live Piano play on each evening.

During my stay, the hotel was undergoing a large-scale renovation. Half of the entrance was sealed, the lobby became smaller, and the rooftop restaurant with a view was closed. It looks like this project will take more than a year to complete.

Superb We've visited Florence several times now and always loved walking pas this iconic building with the view that one day I would stay there. This visit that goal materialised. A great reception from the ladies in reception led us to our room facing the Arno River. The room was huge, king sized bed, and bathroom well appointed. Clean and spacious. Superb bedroom. Breakfast is also a treat...

The Westin is located in a very convenient area you can walk everywhere from there, lots of places to eat and safe area. We really enjoyed our stay 🙏

Was lucky enough to get a chance to stay at this historical property because of a work event we were organizing in Italy. Due to my platinum status, I was upgraded to an Arno view room, and I must say everything about it was stunning. The room, the view and the little touches that the team has put into making our stay memorable. Location wise it's perfect, since it's located in the middle of town...

amazing especially front desk very hospitality.

The hotel has a great location with good service, and it's close to major attractions. However, the rooms are a bit dimly lit, and the facilities are somewhat outdated. Thankfully, the bathroom has been renovated with a proper wet/dry separation. One thing to note: after taking the elevator to the guest floors, there are still a few steps to climb—so it might not be the best choice for those with mobility...

It was exactly as you expect 3star hotel to be, a bit worn out, but has it's charm. my room was simple, but tidy. Main inconvenience was the bathroom, although clean, it has two downsides: 1) the shower is quite small and when you get inside the curtain is always sticking to you. 2) the toilet flash was broken, never worked on the first try - I had to press many-many times to flush it. It didn't ruin...

Very convenient location and nice staff. Breakfast is ok even if the organisation and product choice could be improved. The room was simple but ok and clean

Nice place, excellent location, happy breakfast totally recommended

Location and service is great, especially hostess, but breakfast is really poor and hotel is too old, everything looks so worn out

Room were small, difficult to open big suitcases. However location is exceptional and very try convenient

Pompei ruins and dining within walking distance You could eat off the floors, even in the hallways. Staff was very friendly and accomodating, night when we arrived and the next morning.

Excelent location, great staff, a good breakfast. But an excelent price/quality relation. I recomend!!

This was hands down my absolute favorite hotel of the entire Europe trip! It boasts a sophisticated, understated 'old money' charm. The location is superb, and for the price, staying in a hotel of this caliber felt like incredible value for money – I was extremely satisfied! It's conveniently located near both the train station and all the main attractions. Plus, the restaurant offers absolutely stunning...

Heritage hotel with lots of character. The garden room was really nice and spacious for Europe standards.

Excellent hôtel, the little balcony garden is terrific, decoration and hotel atmosphere is stunning  Highly recommended

Amazing hotel. Brilliant service. Brilliant location walking distance from everything

Very nice hotel with history, great location and reasonable price

Very good experience. The service is very good. The front desk staff is very friendly. Because we are on our honeymoon, they helped us upgrade to a suite. Although it is in the downtown area, the windows are three layers, so the room is very quiet. The room is clean and tidy. Although it is an old hotel, the facilities are not old. The breakfast variety is not very large, but the quality is very good...

a beautiful hotel with nice location

Absolutely 5 ⭐⭐⭐⭐⭐ Staying at this hotel was truly one of the highlights of our trip to Florence. Experiencing modern and luxurious amenities inside a historic building in the heart of the city created such a beautiful memory. From the moment we arrived until check-out, everything was excellent. The reception staff were polite, professional, responsive, and very welcoming. The room was clean, quiet...

This hotel was amazing! The service was impeccable. It was also extremely kid friendly. Upon arrival they gave my daughter a bunny stuffed animal as a gift. They also had the crib set up in our room with a baby bath toiletry kit! I would love to stay here again!!

Fantastic stay at Hotel Santa Maria Novella! We were surprised with an upgrade to the Honeymoon Suite — the only room with a balcony overlooking the square. Spacious, beautifully decorated, and perfectly located within walking distance of the train station. We loved watching the nightly performances in the square from our balcony. Water pressure and temperature were amazing, though be cautious getting...

We had a wonderful experience at Hotel Santa Maria Novella. The location couldn’t be more perfect—just steps away from the train station and within easy walking distance of all the city’s main sights. The staff were exceptionally friendly and helpful from check‑in to check‑out, making us feel welcome and well taken care of throughout our stay. The breakfast buffet was outstanding—offering both delicious...

Nice hotel just minute away from train station. Average breakfast. Close to city centre.

Stayed here twice. Charming, historic hotel in the heart of Florence. Easy walk to all the main attractions. Fabulous staff. Beautiful interior design with amazing views. Very nice, affordable breakfast. Would highly recommend!

Location is just superb! 5 minutes walk to the Cathedral and 10 minutes walk to Uffizi. The rooms would benefit from renovation but the hotel itself has a history and a nice soul, and the staff conveys a caring atmosphere. As a radical night owl, I absolutely loved it that tea, coffee, and tasty biscuits were available in the breakfast hall 24/7 for self-service. And if all people in the service industry...

We stayed at this hotel for 2 nights. The best thing about this hotel is its proximity to the main attractions in Florence. Second best thing about this hotel is it's history. Look it up. It's an old palace that was converted into a commercial hotel. The service was also very good. They allowed us to leave our luggage both before and after checkout times in their luggage room for free, which was very...

the staff is very friendly near to the duomo very good location near to the train station

Hotel Paris is a gem in the heart of Florence. Housed in two historic palaces combined into one, it offers a unique atmosphere that transports you back 700 years. The building is rich in character, and the 8EU (Adult) breakfast was a lovely daily treat. The location couldn’t be better—just steps from the Duomo and within walking distance of so many iconic sights. You’re truly at the center of it all...

It's close to the station and the view from the room was amazing! The room was quite spacious and had a separate bathroom and shower room, as well as two toilets, which was very helpful! The furniture in the room was stylish and I was very satisfied. I was also happy that they opened the breakfast area where we could eat free coffee and snacks, and I was able to enjoy cappuccino and cocoa. The pistachio...

I was traveling alone in Florence, and unfortunately, on the last day of my planned stay, I sprained my ankle badly on the street. Unsure of what to do, I returned to the hotel to ask for help, at least for some ice to treat the injury. The staff were supportive, even though my stay had ended. Since I was badly hurt and unable to leave Florence, I needed to extend my stay. The staff understood my situation...

Great place, all the amenities I needed (iron, fridge, kettle), friendly staff, short walk to the city centre, comfy bed, I overslept twice coz of it, highly recommended.

Originally our room at a faulty aircon even tho we paid extra for a balcony room. Resolved quickly by staff so we had a good stay. Nearby a really good trattoria and transport is really convenient to most places in firenze

The location is excellent, just a 2-minute walk from the train station, making it incredibly convenient for getting around. The room was very clean, though exceptionally small. The breakfast was good; the server even came over to ask what kind of coffee I'd prefer. If your budget allows, I'd recommend booking a larger room, as the economy room is truly tiny. It was the smallest room I stayed in during...

The location is quite convenient, just across the road and around the corner from the station. However, the check-in process was quite slow. We arrived early, but our room wasn't ready, so we went out to explore. Even after returning at the official check-in time, we still had to wait another ten minutes. Overall, the breakfast spread was quite varied and plentiful. The breakfast staff were also very...

Rooms are a bit small; they'll offer an upgrade for an extra 30 Euros per night, but even then, the room isn't significantly larger. The hotel's only real advantage is its proximity to the train station; otherwise, there are no other perks. Breakfast is extremely basic. Overall, I would not recommend this hotel.

Satisfied, Sanitation: Very good Facilities: Good

The service is perfect, the hardware is perfect, and the restaurant tastes good. The basic room type is spacious enough. However, the basic room type is not in the main building, but in another building, which has a seafood restaurant and a separate breakfast room. Of course, if you want to go to the main building for breakfast and dinner, it is no problem. It takes 5 minutes to walk to the main building...

Amazing hotel, wonderful view assigned for our special visit, love the chapel birthday dinner night as well, lovely stay

Great vibes and excellent service. Special thanks to Mohammed and Eleonora for smooth check in/out. We will def visit again when in Firenze.

The yard is large, and the outdoor swimming pool is not heated and is very cold.

It's so beautiful. I enjoy it so much and want to go again

Good hotel, old style as in good style. Parking. Just a bit far from the center, but not that far.

really nice hotel!! the people who are working here are super nice and caring!!

Comfortable and clean, breakfast was high quality with a lot of choice and staff were nice. The lobby and bar was very comfortable and really good to hang out in.

The room is nice the shower is good but water goes out quite easily of the shower so a wet floor. The service was good and the breakfast was decent.

Nice hotel.. great location friendly staff.. very spacious rooms.. good buffet breakfast.. loved our stay.. the hotel helped a lot with the luggage.. all the basic amenities were available in the room.. like we really needed the electric kettle in the room which was available without any deposit.. distance from the Florence central station was about 150m, walkable of course, with the luggage too. Loved...

The hotel is okay, nothing more. Was in March, icy floors and carpets no sneakers, rested the weakest of the three of us got sick, the Breakfast is delicious even provide champagne, fruit little. THE biggest drawback IS IN COLD WEATHER COLD IN the ROOM from all the Windows of the blower.

Because the previous stop, St. Regis Venice, left us with a great impression, we thought that St. Regis Florence would be just as good, but it was not what we expected. We stayed for three nights in a row. On the first night, halfway through the shower, I started to have tears and runny nose, and it became difficult to open my eyes. I sneezed many times. I must be allergic to something. After leaving...

Good location, good environment, good service, good breakfast

The hotel was perfect in every way, from the scenery to the detailed service to the location. I will use it again on my next business trip. I highly recommend it.

An absolutely stunning property with even better service. Before checking in the team reached out and asked what brought us to Florence. I told them we were coming for my partner's graduation from law school. Upon checking in the room was decorated for a full graduation party along with the most thoughtful amenities. Our butler also picked up my favorite beverage that I know is not stocked on property...

The staffs make you feel like old friends! Very passionate ! Breakfast is good with fresh squeeze fruit & vegetable juice , fresh fruits, succulent omelets, lot variety fresh made pastries , especially the croissant crema ! U can taste and see vanilla seeds in the crema! 😋

Incredible experience and staff. We arrived early and they contacted the staff immediately and prioritized cleaning our room so we could check-in early. Breakfast was delightful and set in a beautiful room on a balcony. Location is easy walking distance to everything.

Hotel reception staff was friendly and professional. Rooms were clean, AC was good, showers and restrooms were good. Bed was comfortable. 11 of us arrived after travelling from the states. There were adults and children 10 to 15. The first night we decided to eat at the hotel as we were tired, hungry and did not want to travel far. The hotel restaurant was excellent. They made accommodations for...

This was a fantastic hotel for our stay in Florence! The rooms are absolutely amazing and the location is perfect. Close to the center of the city but not too much so that it’s loud. They have ice cold water in the lobby, which is a blessing in Italy in the summer, and their patio garden is beautiful. They also were so sweet and surprised us with a bottle of champagne and cookies for our honeymoon...

Great location in terms of proximity to train station and historical centre. Breakfast was good and the staff who served coffee and drinks was very warm and friendly. Just the bathroom window was broken and was unable to be opened and the lid of kettle was broken as well. Other than these minor issues it was a comfortable stay.

Excellent experience on the hotel and spa side. The hotel itself has excellent staff who are hospitality minded and anticipate your needs. The dinner staff in the restaurant is the best there is. Your breakfast experience will vary from that. The staff is different.

We stayed as part of a group. The room we received was the SMALLEST room of the group. We were told that since it is a old building that has been converted into a Hotel that all the rooms were different. They offered us 2 other rooms that were only slightly larger. I understand the "European Standard" but the bedroom and bathroom were uncomfortably SMALL. No view. I would book elsewhere for my next...

What a wonderful stay! The staff was incredibly helpful, and the breakfast was delicious, with a great variety of options. Plus, the location was perfect, making it easy to explore the area. I will surely come back to Florence and stay at this hotel again, highly recommended!

Great location. Helpful staff. Great modern clean room. Breakfast was very average. Had a constant challenge to get milk and coffee replaced every day! The swimming pool was closed and this was not made obvious at time of booking and felt misled. No room iron?!

Loved this hotel. Beautiful rooms and location. Staff very helpful. Rooftop bar was amazing. Excellent stay

15 min walk to the town. Vecchio.

The hotel room is clean, modern and bright with all amenities needed including kettle. Have good facilities include gym, the rooftop pool and bar is the highlight of the hotel, beautiful view of Firenze and sunset, they serve a small buffet with drink for euro 20 on thursday, a must to go.

Very nice hotel. Close to touristical area and train station. The breakfast very good same as the other NH hotels.

At first I thought it was a few minutes away from the train station, but in fact there is a certain distance. It is recommended to get out of the train station and get off at two stops of the tram. There are steps at the door, and you have to carry your luggage up a few steps to get to the lobby. The warming rack will not be turned on automatically, and clothes cannot be dried, and it cannot be arranged...

It's quite good Many restaurants around And self service laundry

Good location. Love the spacious comfort room . Room had 1 double bed and 2 single beds. Very spacious toilet . Generous toiletries. Breakfast served from 7am. Friendly hotel staff. Highly recommend

Nice hotel with helpful staff.

Conveniently located, 5 minutes away from the train station. Fairly decorated rooms with very friendly staff. I would recommend to include your breakfast, also a plus. There is a laundry shop right next to the hotel if you need, which is also very convenient. Plenty of dining options steps away, I would recommend the Maso, which has an extensive variety with reasonable prices.

Overall satisfactory. Counter service took a little longer waiting to check-in for room readiness. Receptionist should have advised us its waiting duration and shouldn’t keep us waiting for 30 min. We should had left our luggages at storage area first before starting our city tour.

We enjoyed our stay at Grand Hotel Adriatico. We arrived early and was allowed to check into our room! Bonus. It was around a 12 minute easy walk from the train station which makes travel convenient. From the hotel, every “tourist” attraction was a short 20 min walk away with many places to check out on the way. Front desk assisted with a map and directions around the city. We had no issues walking...

This hotel I will not visit again. I would rate it at max 4 stars. The personnel except a few characters at the reseption and at the concierge were very pleasent and helpfull. The second room offered to us was large enough to open the suitcases. Unfortunately there was a strong sewege smell in the room and in the hallway during our stay. The hotel is also some 1,5 km away from the center. So be prepared...

We just completed a stay the Sina Villa Medici, Autograph Collection in Firenze, Italy. We stayed one night on points and were very disappointed. First, the staff is excellent and very friendly. Second, I understand we were staying using points, but the room and the floor we were in had a very unpleasant odor and we were told no other rooms were available. Third, the shower/tub was very small which...

My wife and I spent a week here and had an exceptional experience. Firstly, the staff was, as you'd expect, top-notch helping arrange transportation, city visits, etc. I want to especially call out their service in working with me for a surprise birthday flower arrangement. We talked through budgets, color scheme, flower types ahead of time and it was executed perfectly. We had a room on the fifth...

This hotel is absolutely beautiful! We stayed one night after a weeklong cruise. Check in with seamless. The staff is very friendly and helpful. Our party reserved three rooms, one being the Royal suite. It’s absolutely marvelous. It looks like the White House. Unbelievable. The price per night to stay in this hotel is quite reasonable, when compared to the hotels of Venice. It seems like what you...

From the day I arrived. I arrived a little early the staff accommodated me getting me into my room, in the morning the breakfast buffet was great ! Going to the pool after going out to museums all day was great . The staff couldn’t have been nicer and the hotel was very clean. I would definitely recommend this hotel.

The hotel had a lovely welcome and the staff were very kind. Unfortunately the hotel is very dated and doesn’t have a very good smell. The hotel has a lot of Potential but it just doesn’t seem to be updated. If you stay here, have the expectation of staying at a 2/3 star, not a 4.

It's very good. The room is big and well decorated. The location is not very central. But Florence is so small. It takes only 10 minutes by taxi to reach major attractions. Compared with other five-star hotels that cost 6,000 yuan, it is really good.

Wonderful hotel, top-level services, very kind and helpful staff ready to fulfill every possible request and information. Very spacious, very clean and welcoming rooms. Amazing restaurant and breakfast service. The reception service is top, everyone is very good, especially Mr. Paolo, always very attentive to making guests feel at home. COMPLIMENTS

I had the pleasure of staying for a work conference at the Columbus.. Paolo, Massimo, Michela, Alessandro, Domenico, Marco, Carolina and all the staff from the caretaker to the cleaning company are the 5 stars and more of this HOTEL! Maximum welcome, smiles, kindness, pampered and assisted like never before! Compliments to the owner who surrounded himself with qualified and professional staff!

Excellent apartments, very attentive attendants, good room service and varied breakfast. Has a nice view, although not facing the principal part of the city. The rooms are spaced and have a private bathroom. Real bathroom, With bath. A little expensive though, but royally worth it.

The hotel was decent. The staff was polite and somewhat friendly. The breakfast included was very good and had several variaties to choose from. Overall a nice place to stay for a few days in florence.

The room was clean and comfortable. There is free WiFi and it is just down the street from tons of bars and restaurants.