Arima Royal Hotel in Kobe

The hotel is conveniently located, clean and hygienic, and the service is exceptionally friendly and courteous. On Sunday, we had many couples and families with young children checking in. After check-out, the hotel even arranged for us to take photos with people dressed in formal kimonos who looked like flower petals… a truly heartwarming and touching experience. Highly recommended! I would definitely come back again… The room rate is reasonable.

It was a bit disappointing that there was no Korean patch, but overall it was a good accommodation.

It is our first experience in ryokan. Extremely nice and cute, nearly no one speaks English, but it makes time in Hotel more interesting! Traditional room, good onsen (i personally prefer the one on the rooftop) and not crowded. 
We had Beef Kobe dinner and it was good and interesting, we didn’t understand a half of ingredients in some dishes, but still enjoyed our time! 
Complementary tea/coffee/soft drinks and dessert were adorable.

There aren't many Korean reviews on Trip.com. The staff really don't speak English... It feels like a lot of locals go there. It's a bit tricky if you don't speak Japanese well. Breakfast is also explained in English as "this is rice" or "this is soup." Enjoy it. Speaking Japanese, it's easy to check small details like whether a raw egg will be placed on top of the rice.

On the first day of check-in, a guest's outerwear (hotel supplies) was left in the massage chair the previous day. Cleaning is scheduled at 10 or 11 AM, which takes about two hours.

One bottle of water (from Fuji) and one can of micro-beer are provided per night. Snack time is from 7:30 to 9 PM on the first floor. Drinks are available at any time.

The onsen is only open to the public, but the water quality and maintenance are excellent. However, when I asked the staff about a tattoo during my stay, they told me it was illegal, so I was annoyed. Apparently, that guest was a bit scary. The private baths in the accommodations aren't hot springs, but the water quality is excellent. You can enjoy the outdoor baths at night while gazing at the stars.

The food... The explanations are a bit vague if you don't speak the language, but the portions are very generous. However, the menu felt tailored to the locals. It was so generous that I left the rest.

During my two-day stay, each meal was different and satisfying. It's just that the local cuisine felt a bit unfamiliar.

Overall: If you can speak Japanese and are familiar with local cuisine, you'll enjoy it.

This isn't a traditional, historic hot spring hotel, but rather a modern one. The rooms are nice, and the dinner and breakfast are quite generous. However, the hot springs are average (only three types available). The upside is that the rooms have semi-open-air baths. Relatively speaking, the prices are a bit high, so I wouldn't recommend it.

I have never been to a ryokan before, so I can't really rate the quality of service. But if you measure it as a regular hotel, it's very good. There are onsen on the first and top floors, indoor and outdoor respectively. There is a buffet where you can have a snack of desserts, but nothing more.

The room is average, with a massage chair and a bathtub on the balcony. The staff are very attentive and the breakfast and dinner are very rich.

The hotel is too old! It's not very comfortable to live in, but the breakfast and dinner provided are very good. There are too many good hotels in Arima Onsen. The location of his hotel is better, and the service level seems to be much better in Japan than in China. There is nothing to comment on.

We stayed here for a day, was so comfy and the service was great.
I’m so glad that I could stay here.