Spa-Hotels in Kobe

This resort hotel offers a fantastic view of the entire Kobe city. The buffet restaurant on the top floor is excellent, with delicious and abundant food, and the night view is absolutely stunning. It's an ideal choice for both leisure and business travelers.

The location is very convenient, and it's easy to get to the airport.

Had a wonderful stay. The 30th-floor restaurant offers a fantastic view, breathtaking during the day and magical at night.

I was assigned a random room in the South Wing, which was very spacious and had a balcony, decorated in a French style with yellow and blue accents. The hotel has a very old-money feel with many artistic ornaments and paintings to admire. The shuttle bus was punctual and very convenient and pleasant.

The room was spacious and the facilities were business-oriented, typical of an older five-star hotel. While the decor felt a bit dated, it was very well-maintained, clean, and tidy. The 'mystery room' booking was a huge surprise; the price was amazing, probably a third of what it would normally cost.

The hotel's location is excellent, right in front of the Citizen's Plaza tram stop, making it very convenient to get to from Kobe Airport. You can also take the hotel's shuttle bus from downtown Kobe, which runs every 20 minutes and departs from Gate 8 on the first floor of MINT. The room is spacious and even has a small balcony. There are parks, IKEA, and supermarkets nearby, and it's not far from...

Considering the age of the hotel, it's actually quite well-maintained. The only minor issue is the bathroom is a bit small, making it hard to find space for toiletries. However, the view outside the window is absolutely fantastic; you can enjoy the panoramic scenery effortlessly morning, noon, and night.

Really best of the best, location (5 mins from shin kobe station, subways local trains to hotel, ropeway and herb gardens etc).  Best service upon check in, best food, best room.  No words to express my happiness during my stay in this hotel.

The room was clean and well maintained. The location was convenient, and the staff were very kind. I had a comfortable stay and would recommend this hotel.

Good location can just take the lift down to subway and shinkansen. Great breakfast and room slightly bigger than normal.

The hotel is conveniently located right next to Shin-Kobe subway station, just one stop away from Sannomiya, the city center. However, that one subway stop costs 210 yen, which is quite a bit more expensive than what you'd pay back home. So, if you have some time, a pleasant 10-15 minute walk is a great alternative. The cable car for the Kobe Nunobiki Herb Gardens is also right by the hotel, making...

The facilities are quite old, and the refrigerator hums too loudly. I had to turn it off at night to sleep. Luckily, after discussing it, I was able to store items needing refrigeration in the hotel's customer service fridge.

It was pretty good; I stayed here when I was attending a conference. The 7-Eleven right across from the hotel was very convenient. There are also direct public transport links to the Sannomiya area nearby, making it easy to get around. Overall, it's a good place.

Overall, the room was clean and spacious. The lighting could be dimmed, which was nice. The staff are kind and give a warm welcome. However, the room and carpet were a bit old, which is understandable given the property’s age. - Close to 7-Eleven - near Portliner station (can walk in 4-5 mins)

The location is nearby Kobe airport, port-island. Nearby Ikea - Kobe. The room is clean and comfortable to stay. I just had issue a bit with the AC. I stayed during autumn season, when I arrived the room is super hot and there is no AC. I complaint to the staff they said I need to open the window cause during autumn season they turn off the AC (central) and change it with heater. I understood about...

Clean hotel room, good facilities. Bed mattress was hard, which I liked. Pillow was too hard. As a pretty tall person I could not stand up straight in bathroom. Location is walking distance for business district, and close to public transport.

I chose this hotel because I had a conference at the convention centre not knowing I have limited choice of getting something to eat (looking for halal option). Despite the lacking, I was able to survive for 3 days as I had to commute the Portliner to get something to eat. The location was quite a distance towards the portliner station therefore you have to walk a bit with your luggage if you are coming...

Situated on a man-made island, the hotel is just about a five-minute walk from the light rail station, making it incredibly convenient for getting to the airport and Sannomiya. The room amenities were quite luxurious and very impressive. The staff were exceptionally friendly and incredibly thoughtful, always paying attention to guests' needs. Best of all, it offers excellent value for money. Highly...

Service attitude of staff is not good especially bell boy

The staff were attentive, friendly and helpful. The facilities were clean and generous. The onsen was a new experience! Sheraton scrubbed up to what we expected. 5 stars!

The hotel is located in a quiet and safe area. The breakfast selection is good and I liked the good coffee and it was a bonus as they provided paper cup so you can consume your coffee in the comfort of your room. Will recommend friends to stay in this nice and clean hotel.

Only problem is breakfast.  In typical Japanese fashion, they make you wiatbevwn though there are plenty of seats.   If it's manpower problem, divert resources in the morning.  Wait can sometimes be an hour.  Ridiculous

Good location. Global standard customer service.

A bit out of the way to main attractions as it’s on Rokko island but the direct bus to the airport made it worthwhile. The breakfast was ok but seems to be always running out of food due to the high number of guests. In room service was decent but expensive. Onsite onsen was good but crowded!

Due to a change in plans, I booked this last minute. The hotel is 40 minutes away from Sannomiya subway station, so the travel time cost is quite high. The facilities are a bit old. The staff's attitude was okay.

Beyond amazing in every way. The staff was accommodating and I loved the laundry service that had my shirts pressed for me.

Hotel is quite old style but spacious. Breakfast is good. Carpark space is enough and there are many restaurants in the hotel building.

Great hotel that provides a huge room, amazing service, and a great breakfast. The only shortcoming is that it’s really far from the city centre. You will need to spend about 30 minutes on the train to go downtown.

Convenient for a business trip in Kobe. Very close to a main train station. There is a swimming pool available to hotel guests, but unfortunately, the information pertaining to the use of the pool was absent, so I did not bring a swim suit and was very disappointed. The information for this hotel should be updated to clarify what the facilities are and what the conditions are (e.g. obligatory swim...

Great little hotel conveniently located within a short walk of the train station. I would highly recommend.

Ample room space and working amenities. It's just a short walk from Amagasaki station and have plenty of convenience shops and restaurants around the area for a late night meal. The single room had a big bed, and enough lights that isn't blindingly bright. Heated toilet seats with a bidet and bathtub. The small downside is that it faces the local fire station. Sometimes the alarms may blast at unexpected...

The service of the hotel is really nice. It just a few stop to USJ and expo. If you are a budget traveler looking for cozy hotel in amagasaki, this must be a good one!

The room was a little dated, but there were no particular issues with using it. I don't think there was an option to select a check-in time on trip.com, but for some reason the hotel had set it to 18:00. As of 14:30, the room was not ready and I was unable to check in, so those who want to check in early should be aware of this. (My room was ready for me at 17:00)

Great experience with clean room,polite staff and grateful catering. Delicious breakfast make our journey fruitfully!

Good breakfast Good location Easy to go to Osaka World Expo

The pit look is good but room was aged. Not worth for this price range

clean, location well, nearby station, lots of restaurant around.

The room was spacious and the hotel staff was nice

Room size is good. Vety comfortable.

Of course! Here's a polished and more considerate version of your review, while still conveying your concerns clearly: --- Our stay was okay overall, mainly because we only used the hotel to sleep. However, despite the hotel being advertised as non-smoking, the room had a strong smell of tobacco. Every time we returned, we had to open the windows for at least 30 minutes just to make it breathable...

Wonderful hotel, absolutely loved everything

Elevator was dirty somebody smoked iqos but rooms arent too bad  The aircon doesnt really work

This hotel is in a prime, bustling location in Kobe, surrounded by luxury brands downstairs, making it super convenient to get around. The room wasn't as old as I expected and was quite spacious. The 'harbor view' was pretty much non-existent though. Amenities and bedding were excellent. Interestingly, check-in is on the top floor, where all the restaurants are located too, and it gets quite busy with...

The hotel is conveniently located about a 10-minute walk from Kobe Station, and also close to the shopping street. I specifically came to check it out because Marilyn Monroe is said to have stayed here. Although the hotel is old, it's very well-maintained, which I really liked.

The rooms are a bit dated, but the overall service is great. The location is convenient, close to shopping and dining. The view from the hotel window is also fantastic. I'll definitely be back.

Great location and excellent service. The breakfast restaurant and the Teppanyaki restaurant upstairs are both delicious and highly recommended.

The “sea view” was very disappointing and honestly not what I expected at all when booking this room. What made the experience worse was the pricing issue. After my booking became non-refundable, the hotel price dropped by around 30%, which was shocking. I’ve never had this happen before. The explanation that the lower price was a different non-refundable rate doesn’t fully justify such a big drop...

Excellent stay! The service was very attentive, and the thoughtful little details in the room really made a difference.

Excellent hotel! The entire property has a wonderful old-world charm. The large terrace offers a beautiful view, and they even provide essential oils for an aromatherapy diffuser, which was a lovely touch. Highly recommend for anyone visiting Kobe.

The check in process is slow, inefficient, and not customer friendly. They ask you on the very first day of your arrival about the exact time of your breakfast and room cleaning, which is unreasonable and not thoughtful. English speaking ability of the staff is also very poor.

I came here for Kobe Marathon 2025 This hotel near the finish point Near anpanman museum A big shopping mall nearby Breakfast not that good

The hotel overall is good.   Service amd facility are all good.  Only one problem and I will never book this hotel again for this reason.   The hotel only has room service for breakfast.   And really don’t like it.   When I used this hotel 3 years ago, they restaurant for breakfast is really wonderful.   Unfortunately, now it is only open for lunch.

Nice location and the room is large. The staff is so friendly. If the hotel can provide buffet for breakfast it would be great

very kind, room condition is very good, good meal. the best hotel in Kobe!

Excellent hotel, all facilities are very well maintained. It has that classic old-money vibe, very high-class.

Both the service and facilities at this hotel are top-notch. The location is also excellent. Anyone who enjoys hot springs should definitely give it a try!

Absolutely amazing, especially for a family trip! This is definitely my kid's favorite hotel ever. The room was huge and incredibly clean. The service was impeccable, with attention to every detail – from helping with luggage the moment we arrived, it was full concierge service. The hot springs were also excellent. Highly recommend!

The hotel and rooms were exceptionally clean. The in-room amenities were complete and of high quality, and the hot springs were wonderfully relaxing with few people in the evenings. The mini-fridge was stocked with complimentary beverages, and the Kaiseki dinner was superb! The hotel is located upstream in the town, perfect for a relaxing getaway. It's an easy walk in and out if you have normal mobility...

Very satisfied with the hotel service and all. I want to visit again.

Great hotel. Nice onsen facilities with a choice of rooftop location or ground floor nature garden location. The details that this hotel offers is exceptional compared to two other ones I have attended so far. The two stringed friddle with piano show at night was an extra bonus. Bottom line we love this hotel.

The room was spacious and there was a spa, so I enjoyed a relaxing bath. I would like to use it again if I have the opportunity.

I always stay here when I'm in Kobe. Perhaps it's because the facilities are new, but they're clean and I always enjoy my stay. There's also a convenience store next door, so I don't think you'll have any inconveniences.

The room smelled nice when I entered, which I really liked. The room was on the west side, so the view was great.

The hotel was very clean and the breakfast was delicious and had a great view, but it was far from the station. Also, there were tea bags for tea and black tea at the amenity selection area, and there was a kettle in the room, but no bottled water. It was the first time I'd stayed in a hotel without water in the room. Other than that, it was great.

There is nothing on the island, you can only take a taxi to the other side. But the service is very good, the room is clean, but it is too small and the price is a bit expensive

I stayed here the day before Seventeen's fan meet! It was easy to access from Nakakoen Station, the rooms were clean, there were plenty of amenities, the bath was open 24 hours a day, and there was a sauna too!! I would definitely stay here again if I had the chance!

I travel to the city by international flight connecting buses, when I arrive I expected taxi to help me to move my luggage to hotel. Or I would find shuttle buses but there was none. I then I finally move everything upward to the hotel lobby then was told: I COULD CALL HOTEL TO SEND FREE SHUTTLE BUS TO SEND US UP TO THE HOTEL For free!!! I emailed hotel in advance to my departure but was not advised...

Did not stay but used Onsen + lunch package. Onsen was one of the best in my life in Japan. I could use 1の湯 and 3の湯 all alone. Could not believe I was the only person using this onsen at that time. My body and mind both could be relaxed and refreshed. Food was also very nice. Next time I would love to stay a night.

The spot was super central. The staff were really nice. The hotel has this old-school charm, even if it's a bit dated, but they keep it up well. I loved their onsens, both inside and out. They even switch them daily so you get different views. Plus, you can get a private onsen for a bit extra.

We stayed at the west block which offers a nice view of the town. The public onsen are the big highlights together with the kaiseki dinner and buffet breakfast. The hotel has a long history so the building does have a slightly dated feeling to it and it's a huge hotel (with multiple blocks and floors) so might not offer a cozy feeling.

Wow. Wow. Wow! This was the most magical experience of our entire Japan trip. We did the Kobe dinner in our room and had access to both the public onsen and booked a private one. I have celiac and they made sure to prepare the dinner so I could still experience all the amazing food. Make sure to let them know any dietary restrictions or allergies ahead of time! It is very limited on English speaking...

温泉で体が十二分に癒えました。 夕食はかなり贅沢をさせてもらいました。朝食も客室だったら最高だったのだけどなぁ！

It was so good! I'll definitely be coming here every winter.

The exterior is castle-style, while the interior is more traditional Japanese style. The plaza lighting is beautiful, but hotel guests don't get any discounts! The hot spring bath is unique, but it's a bit rushed by 11 pm!

The hotel has a considerable history. Situated high in the mountains, the air is pleasant. The Japanese-style rooms are excellent, and the balconies are nice. It has all the necessary amenities for a holiday. The onsen is really good, with many indoor and outdoor baths. Because it's an old and large hotel, there are certainly some areas that could be improved. But overall, it's still acceptable considering...

Very friendly for children. However, The place is often fully booked.

This hotel is recommended for family trips. While the entire building exudes a sense of history, both the exterior and interior are extremely luxurious, and the grounds are used lavishly. The hotel's abundant use of natural stone, particularly within the building, and its on-site wedding venue, highlight its former luxury status. While the hotel shows signs of age, it is well-maintained and clean....

This is a family-friendly facility with a spa with hot springs of the same quality as Arima Onsen. However, the hot springs are only in the open-air baths, and the other baths are not hot springs. It is also unfortunate that the opening hours are short, until 11pm at night and from 6am to 9am in the morning (reception until 8:30am). The hotel is inside a roadside station, so there is an amusement park...

Exceptional service. We were first greeted by a staff member who helped us with our luggage. The hotel staff were very polite and made us feel very welcome. They answered our inquiries patiently. Although some of them were not very proficient in English, the ladies tried their best to help us. The hotel location is excellent—right next to the express bus stop, so it’s very convenient if you take the...

This was my third time visiting Arima Onsen. This time, I took the express bus from Sannomiya Bus Station in Kobe. The hotel is a 300-meter walk from Taikobashi Bus Station. Check-in is at 2 PM. The hotel doesn't accept children. It's not new, but well-maintained. The rooms are quite large, and there are complimentary drinks in the mini-fridge. Breakfast and dinner are both available, with two main...

The hotel is conveniently located right next to Arima Onsen town. Snacks and green tea are served at check-in. The facilities are very well maintained, the onsen facilities are excellent, and the staff are friendly and polite. Many local Japanese tourists were present. Lunch and dinner were both eaten at the restaurant; the food was delicious, and the service was excellent. There's also a complimentary...

The hotel has a great location and is very convenient for getting around. The rooms are very clean, although they are a little small for three people. The hot spring is very nice. The price-performance ratio of one night's stay with two meals is excellent. The hotel has a small courtyard and a small torii gate, making for a very pleasant stay.

You will love this hotel. When we arrive a hotel by car. The staff will help you parking and take off the luggage to your room. Everything in hotel is perfect the room with onsen is very nice. The location very good if you stay this hotel you can walking to village area so easy We suggest you to booking room including dining with on chef’s table

High-class enjoyment and first-class environment

Its a nice hotel with two different style of hotsprings. I like the outdoor hotspring the best.

:) Thankful for the hotel shuttle service as the hotel is located after a really steep slope. Both onsen in hotel and the next building are good and clean. :( Amenities didn't include facial cleanser and milk lotion. The pillows are too hard for me. The dinner plate arrangement setting appears to be dated - some of the food containers are old/ worn out with visible scratches on the surface. The menu...

This is the first time visited Arima Osen. The experience was great. The location of this hotel is ok. If you go to the Main Street from hotel it takes around 5mins. But the pathway is a bit beveled. Other than that, the onsen in hotel were really good. You can try different kinds of onsen. I enjoyed the public bath! The staff were nice too.

This stay was in a Japanese-style room. The layout was conventional, not very spacious, and a bit dated, but the cleanliness was good. The hotel's two elevators are quite small, leading to long waits during peak hours, which is inefficient. Both breakfast and dinner were delicious and noteworthy. The bathhouse is divided into public and guest-only sections: the public bath on the 2nd-3rd floors doesn...

The hotel has an overall old and dated feel, and many of the facilities are showing signs of age. The bedding was clean, though we did notice one or two small bugs, possibly due to the hotel being close to the forest. The Yukata were also quite worn. The night-shift front desk staff seemed to have some difficulty with English, as we were still directed to the wrong floor for dinner even after confirming...

Prefer memory for families ! The food was amazing and the facilities was great, a lot of fun we had !

Good location, nice service, The dinner and breakfast are great.

They have good onsen and walking distance to nearby shops and restaurants. But if you carry luggages, better to call hotel to pick up as it is uphill to hotel from station.

The service at this hot spring hotel is absolutely excellent! Highly recommended!

We had a wonderful time there. 4 couple open air baths that can be rented for 40min and you can also choose to have one I. Your room. Food was really good. As well.

The room was slightly different from the pictures, but it didn't affect our stay. The surroundings were truly beautiful, especially the colorful autumn mountain scenery right next to the hotel. The facilities were a bit old but still clean and hygienic. The older staff members were incredibly helpful; when we requested water delivery around 6 AM, it was brought to our room immediately. However, the...

Our stay in this hotel was great! I wish we stayed here longer than one evening. Our traditional Japanese room was very spacious and had two separate toilet rooms attached as well as a bathroom. The view from our room was amazing! And sitting area before the huge windows even had a massage chair and a vanity. The shoji doors showed some signs of wear but everything were very clean. Our kaiseki dinner...

The one-night stay with two meals was fantastic. I really enjoyed the hot springs and the kaiseki dinner. It's definitely worth recommending. If you're looking to relax and soak in some hot springs, this hotel will absolutely meet your needs.

We were met by an aloof and rude receptionist whose name has a 带 among other characters.  She said check-in starts only at 3pm and obviously I don’t understand her as we were not Japanese. She pointed to the sign in Japanese. That said, her elderly  colleague was amicable and a darling. He was polite and professional.  The rooms were spacious and the complimentary Ume tea was delightful. There is a...

The hotel's location is very convenient, close to both the subway and bus stops. It's about a 5-minute walk to Arima Onsen town, so there's no need for a shuttle bus. The rooms and breakfast are decent and the facilities are all in working order. There are public baths for men and women, including Kinsen (gold spring) and Ginsen (silver spring) baths. For the price, it's considered a great value for...

Location is good, onsen arrangement is perfect!~~~~~~~~~

The food is absolutely delicious. Breakfast is healthy and varied: miso soup, curry, rice, omelets, potato salad, sausages, boiled potatoes and broccoli, succulent fried tofu and dried tofu, fish for grilling on a mini-grill, red smoked fish, and cherry tomatoes. There are also tasty pastries like croissants and cinnamon rolls – they don't skimp on butter and jams. Plus, yogurts, sweet fruits in syrup...

Good place to stay a night and explore Arima. Old fashioned. Really good, fresh and tasty breakfast. Service👍👍👍 At night somehow smoking smell appeared in our room even if room was non-smoking

Visited in winter, it was really good overall. The only drawback was that the tatami mat was quite cold when we first entered.

The private onsen experience was excellent. The front desk staff spoke Chinese and provided great service. The hotel also offers a shuttle bus to the bus station, which was very convenient. In the lobby, there were various drinks and ice cream available, perfect for a refreshing treat after a hot spring bath. My only minor complaint is that the outdoor onsen didn't seem as clean as the indoor one,...

Nice place to relax with my family. Nice and clean also great service.

I really like this private onsen hotel. It has both indoor and outdoor baths, featuring Arima's famous 'Golden Spring' and 'Silver Spring' waters. You can reserve them for private use, 45 minutes each time, and soak twice a day, morning and evening. I could only book the room through Ctrip, but I emailed the hotel directly to add breakfast and dinner, and the staff were all very enthusiastic and helpful...

It was absolutely awesome. We really needed this kind of rest after two busy weeks in Japan. We were so happy to relax body and soul. The room was luxurious and spacious; we chose a traditional one. This was our first hot spring experience, so it's hard to compare, but we loved it. All the hot spring rooms are strictly private, which is why we chose this ryokan. We have very large tattoos, and there...

Trip to heaven! The view is amazing

Nice stay, i like the dinner and breakfast buffet，very nice hot spring als

The hot spring is really big, and you can enjoy both the upstairs and downstairs pools for free. There's a shuttle bus to Sannomiya Station. The room views are absolutely stunning, perfect for couples. Breakfast was just okay, but overall, it's a great stay.

The room was comfortable and bigger , and is good for family members. The view is face to harbour.

The hotel was clean, friendly staff, good food and excellent location

Good view Good dinner and breakfast Many varieties Big room

We love this hotel very much. We want to try ryokan but scare to get the old and dirty one, this is the right choice for us, room was very clean, big & modern. Staffs were friendly and tried their best to communicate in English, which we appreciate it very much. It is a resort hotel, of course it has the resort fee charge like everywhere worldwide, I don't understand why some guess complain about it

EV friendly as they have free charging stations (bring your charger. Tesla doesn't need it as they have one for Tesla). "The most delicious breakfast" sounds true as they serve homemade food, using local ingredients. The breakfast is well balanced and nutritional (in my opinion).

To start with the room, a fairy tale I never wanted to leave this fabulous place the establishment is of an incomparable chic, the gastronomic space of the restaurant is fabulous the dishes are of a finesse and taste to make you fall from your chair, I recommend more than nature, an incredible setting with an auxiliary establishment at the top of the mountain where I wish you to go there one day

The breakfast was delicious as expected.

The hotel is indeed a bit old, and the facilities are relatively old, but it is still well maintained and clean. The room size is OK, at least a family of three can use it normally. The bathroom is quite large, but the shower room is a bit compact. The breakfast mentioned in the comments is indeed very diverse. It is amazing at first sight, but to be honest, I can't eat it after two bites, but many...

Everything is good, but the WiFi is a little weak

The highlight is the considerate front desk service, including taking many beautiful photos for us when checking out and bowing 90 degrees to greet us. However, the so-called "best breakfast in the world" is really exaggerated. Although the table looks full, the quality is far inferior to the breakfasts of Peninsula Hotel, Six Senses, Waldorf Astoria, Park Hyatt, etc. The hotel room reminds me of the...