4 star hotels in Kobe

This resort hotel offers a fantastic view of the entire Kobe city. The buffet restaurant on the top floor is excellent, with delicious and abundant food, and the night view is absolutely stunning. It's an ideal choice for both leisure and business travelers.

The location is very convenient, and it's easy to get to the airport.

Had a wonderful stay. The 30th-floor restaurant offers a fantastic view, breathtaking during the day and magical at night.

I was assigned a random room in the South Wing, which was very spacious and had a balcony, decorated in a French style with yellow and blue accents. The hotel has a very old-money feel with many artistic ornaments and paintings to admire. The shuttle bus was punctual and very convenient and pleasant.

The room was spacious and the facilities were business-oriented, typical of an older five-star hotel. While the decor felt a bit dated, it was very well-maintained, clean, and tidy. The 'mystery room' booking was a huge surprise; the price was amazing, probably a third of what it would normally cost.

The hotel's location is excellent, right in front of the Citizen's Plaza tram stop, making it very convenient to get to from Kobe Airport. You can also take the hotel's shuttle bus from downtown Kobe, which runs every 20 minutes and departs from Gate 8 on the first floor of MINT. The room is spacious and even has a small balcony. There are parks, IKEA, and supermarkets nearby, and it's not far from...

This time, I was assigned a room on the 29th floor with a mountain view, which I think offers the most beautiful scenery! What truly impresses you about Hotel Okura isn't just the hardware (though it's excellent), but the service! That kind of 'proactive' service awareness means they've already anticipated your needs and processes before you even speak. Someone greets you at the entrance, guides you...

Although it's an older hotel, the rooms and hallways were spotless and tidy. The room itself was incredibly spacious, and I was pleasantly surprised to find that the bathroom seemed to have been recently renovated. I particularly loved the hotel's design aesthetic; every detail exuded a Japanese retro elegance, making for a truly wonderful experience. While the hotel's location is a bit further from...

Room is excellent, view is excellent. Can taste Kobe beef, very nice. Near Unie with many restaurants

Great hotel with good location. Everything is excellent. Enjoyed my stay and will book again

Nice hotel location with very nice view of the Kobe Tower and ocean Very easy access to shops and restaurants

The hotel is old yet classic. Everything is in general well maintained, and the staff are very helpful and friendly. The hotel may not be so accessible compared with those in Sannomiya, but the hotel offers shuttle bus to Sannomiya daily and Shin-Kobe on weekends. It helps you get around and go to the train stations. However, do note that the bus may be full sometimes. But even so or if you miss the...

nice view, comfortable, calm, good shuttle bus service,

The hotel interior is quite new. They offer a shuttle service, which is shared with the Okura Hotel. It's a small bus, with half the seats allocated to the Oriental and half to the Okura. If it's busy, you need to get in line early or you won't get a seat. My room had a view of the Ferris wheel. Overall, it was very good.

The sea view room offers an unbeatable view, with the Ferris wheel and Kobe Port Tower all visible. The room is spacious and very clean, with a balcony where you can watch both sunrise and sunset. The hotel's breakfast is highly recommended, with a wide variety of Japanese and American options, including freshly made mini-burgers – definitely give them a try!

The room and balcony are both quite spacious. It faces the sea and the hygiene is excellent. Both in terms of location and room quality, it feels like the best hotel in Kobe. The hotel lobby and exterior are also very beautiful. It's definitely worth staying here.

An iconic landmark by the harbor! From the balcony, you can even see the queue of people taking pictures in front of 'Be Kobe.' Although there's no subway nearby, the shuttle bus to Sannomiya runs roughly three times an hour. The rooms are spacious, and the pajamas are very comfortable.

Unbeatable views! The room layout felt a bit dated, but the higher-priced rooms are newly renovated, and breakfast was amazing.

Service attitude of staff is not good especially bell boy

The staff were attentive, friendly and helpful. The facilities were clean and generous. The onsen was a new experience! Sheraton scrubbed up to what we expected. 5 stars!

The hotel is located in a quiet and safe area. The breakfast selection is good and I liked the good coffee and it was a bonus as they provided paper cup so you can consume your coffee in the comfort of your room. Will recommend friends to stay in this nice and clean hotel.

Only problem is breakfast.  In typical Japanese fashion, they make you wiatbevwn though there are plenty of seats.   If it's manpower problem, divert resources in the morning.  Wait can sometimes be an hour.  Ridiculous

Good location. Global standard customer service.

A bit out of the way to main attractions as it’s on Rokko island but the direct bus to the airport made it worthwhile. The breakfast was ok but seems to be always running out of food due to the high number of guests. In room service was decent but expensive. Onsite onsen was good but crowded!

This is my favorite hotel in Kobe, and I stayed here for 4 consecutive nights. Every detail was high-quality and it was excellent value for money. It's the only hotel in Kobe where I'd want to stay again. They even updated their bath bombs from powder to effervescent ones!

Very good location for shopping around. There are many luxury stores and a brand new Human made shop nearby here.

Had a great stay here! The location is perfect—super close to Sannomiya Station, which made getting around a breeze. The room was nice and spacious, really comfortable. The area is safe and quiet at night, so I could actually get a good night's sleep, which is so important when traveling. Highly recommend!

The hotel is a bit old, but it's clean and comfortable, and convenient for getting around with a supermarket right across the street. The room was a bit small; I was just there for a weekend trip with no luggage, but it might not be ideal if you have a big suitcase as there wouldn't be much space to open it.

Very nice hotel,will definitely stay again. room is very new and well equipped.

I found the rooms surprisingly spacious and comfortable for Japan, easily accommodating my needs with great lighting and bedding. I was impressed by the excellent cleanliness and appreciated the professional, English-speaking staff who helped me with local tips and luggage. While I enjoyed the convenient facilities like the private bath areas and free amenities, I did notice some areas where the hotel...

Very satisfied. The location is super convenient, and the environment is comfortable. The room size was perfect for one person. A pleasant experience overall!

Very good hotel in service, location,cleaniness, amenitirs, it locates at the center of samnoniya station

Great to stay beside the scenery

The staff were all very friendly, and the view was also excellent with great facilities. The only downside was that the hotel room was too small; once you opened a suitcase, it was impossible to move around, especially with two suitcases, which was quite a hassle. Downstairs, there's a subway station and a shopping street, which is very convenient, but it can also be quite noisy due to the subway.

no coin laundry is a slight inconvenient. location is great with a large supermarket with eating area right at the station basement below. near cafes and eateries

Convenient location, with a spacious room. Comfy stay overall! Will consider returning to this hotel again.

room was abit small , not much space for luggages , location is good and hotel is clean, next to hotel has a car park , morning is expensive , after 8pm is 1000yen

Fantastic location, and the front desk offers a great selection of toiletries. My only minor complaint is that the hallway was a bit narrow when opening my suitcase. Otherwise, no real downsides. It's also great value for money. I'd definitely choose to stay here again on my next visit.

This was the last hotel we stayed at during our trip to Japan, and it exceeded my expectations. It offered great value for money, and the surrounding transportation was incredibly convenient. The location was very easy to find, with a shopping street just across the road and plenty of good food options nearby. Although the room was a bit small, it was very clean and had all the necessary amenities...

Service: Great service! You can even order room service, like the BBQ pork rice. Amenities: Very comprehensive, everything you'd typically want in a room is there. It's also super close to the convention center, so you can easily walk there and back. Cleanliness: The comforter had a slight oily smell, hmm, but it's acceptable. Overall, it's a pretty good value for money hotel.

Highly recommend the Daiwa Roynet Kobe-Sannomiya! The hotel is brand new and spotless. The twin room was spacious, and the beds could be combined, offering excellent value for comfort. The surrounding city architecture is stunning, making it a much more pleasant stay than being right in the bustling Sannomiya Station area.

Strategic location and impeccable service. Room is compact with bathtub. Will recommend

Ample room space and working amenities. It's just a short walk from Amagasaki station and have plenty of convenience shops and restaurants around the area for a late night meal. The single room had a big bed, and enough lights that isn't blindingly bright. Heated toilet seats with a bidet and bathtub. The small downside is that it faces the local fire station. Sometimes the alarms may blast at unexpected...

The service of the hotel is really nice. It just a few stop to USJ and expo. If you are a budget traveler looking for cozy hotel in amagasaki, this must be a good one!

The room was a little dated, but there were no particular issues with using it. I don't think there was an option to select a check-in time on trip.com, but for some reason the hotel had set it to 18:00. As of 14:30, the room was not ready and I was unable to check in, so those who want to check in early should be aware of this. (My room was ready for me at 17:00)

Great experience with clean room,polite staff and grateful catering. Delicious breakfast make our journey fruitfully!

Good breakfast Good location Easy to go to Osaka World Expo

The pit look is good but room was aged. Not worth for this price range

Luggage kept in lobby before check in is allowed. Staff are very friendly and helpful, the location is also very good to explore everywhere. We will stay again.

Location was ok, it was a bit further walk from the station, near a shrine and if you walk 8-10 mins there’s lots of shops. The hotel had this modern wooden cottage theme, it was clean and the room was decent size for Japan.

The location is super convenient – it's about a 5-minute walk to Sannomiya, 1 minute to Ikuta Shrine, and 10 minutes to Kitano. We were able to store our luggage both before check-in and after check-out, and they even lent us a power adapter.

Near shopping area and food. Next to the temple that I visit every morning before my journey. Good coffee at the reception area.

Near by Ikuta Jinja Shrine. Walking distance to Sannomiya Station. Nearby have nice food.

Located right near the shrine, and about a 10-minute walk from the subway station. There are plenty of places to eat nearby too! The room was quite small but reasonably clean. The front desk service was pretty good, and they could communicate in English.

The hotel boasts an excellent location and generously sized rooms. · We particularly enjoyed the great onsen located on the top floor. · The service from the front desk staff was exceptional.

The changing and locker area of the men skyspa is quite small and rather crowded during peak times.

everything is average...price is acceptable...may come again.

The room was excellent. It's rare to find hotels with sofas in Japan, and the breakfast was superb. You can even choose your own breakfast time. It's only 230 meters to the station, and there's a shopping street right outside the door. Plus, it's a pleasant 20-minute walk to the beach in the evening.

The air conditioning in the corner room on the 9th floor had a strange, intermittent loud gurgling sound. However, I was so tired from sightseeing that I slept soundly, so it didn't really affect my sleep much. People who are light sleepers should be aware of this. Everything else was perfectly fine though!

I've stayed at Candeo Hotels several times across Japan before. Candeo Hotels always have excellent locations. The Candeo Kobe this time was also in a great spot, making it convenient to get anywhere in Kobe. What I love most about Candeo Hotels is that they all have rooftop onsens for bathing. Basically, you can do all your showering and bathing upstairs, so the bathroom in the room is largely unnecessary...

Excellent hotel, all facilities are very well maintained. It has that classic old-money vibe, very high-class.

Both the service and facilities at this hotel are top-notch. The location is also excellent. Anyone who enjoys hot springs should definitely give it a try!

Absolutely amazing, especially for a family trip! This is definitely my kid's favorite hotel ever. The room was huge and incredibly clean. The service was impeccable, with attention to every detail – from helping with luggage the moment we arrived, it was full concierge service. The hot springs were also excellent. Highly recommend!

The hotel and rooms were exceptionally clean. The in-room amenities were complete and of high quality, and the hot springs were wonderfully relaxing with few people in the evenings. The mini-fridge was stocked with complimentary beverages, and the Kaiseki dinner was superb! The hotel is located upstream in the town, perfect for a relaxing getaway. It's an easy walk in and out if you have normal mobility...

Very satisfied with the hotel service and all. I want to visit again.

Great hotel. Nice onsen facilities with a choice of rooftop location or ground floor nature garden location. The details that this hotel offers is exceptional compared to two other ones I have attended so far. The two stringed friddle with piano show at night was an extra bonus. Bottom line we love this hotel.

Love their hot spring in the Kobe city and providing great selection of breakfast buffet, definitely worth the value

Rooms at 5/F are probably renovated, quite different from upper floors, very nice and spacious Bathroom way too small though, layout is not quite making sense, long and narrow, not much space near the sink for putting your toiletries/clothes/towels Our stay was at Christmas eve, got a cute gift from “santa” at the door the next morning ^_^ Location: around 10 min walk from metro station, couldn...

Hotel itself is ok with up to standard service from hotel staff, room size is typical Japanese budget hotel & acceptable based on Japanese hotel standard, have complimentary hot spring with 2 pools and 10 washing space in such standard and room rate is good enough. Location also ok with only 3 minutes walking distance to the nearest metro station. The only area not feeling good is the public...

Generally clean and well maintained except for several corners in 3rd floor. Service and amenities were excellent.

They offer a shuttle service to the Three Palaces, and the hot springs are very comfortable. At this price, what more could you ask for?

Great location just by the harbor. A short walk to subway station. Convenience store across the street.

The room was spacious and there was a spa, so I enjoyed a relaxing bath. I would like to use it again if I have the opportunity.

I always stay here when I'm in Kobe. Perhaps it's because the facilities are new, but they're clean and I always enjoy my stay. There's also a convenience store next door, so I don't think you'll have any inconveniences.

The room smelled nice when I entered, which I really liked. The room was on the west side, so the view was great.

The hotel was very clean and the breakfast was delicious and had a great view, but it was far from the station. Also, there were tea bags for tea and black tea at the amenity selection area, and there was a kettle in the room, but no bottled water. It was the first time I'd stayed in a hotel without water in the room. Other than that, it was great.

There is nothing on the island, you can only take a taxi to the other side. But the service is very good, the room is clean, but it is too small and the price is a bit expensive

I stayed here the day before Seventeen's fan meet! It was easy to access from Nakakoen Station, the rooms were clean, there were plenty of amenities, the bath was open 24 hours a day, and there was a sauna too!! I would definitely stay here again if I had the chance!

I travel to the city by international flight connecting buses, when I arrive I expected taxi to help me to move my luggage to hotel. Or I would find shuttle buses but there was none. I then I finally move everything upward to the hotel lobby then was told: I COULD CALL HOTEL TO SEND FREE SHUTTLE BUS TO SEND US UP TO THE HOTEL For free!!! I emailed hotel in advance to my departure but was not advised...

Did not stay but used Onsen + lunch package. Onsen was one of the best in my life in Japan. I could use 1の湯 and 3の湯 all alone. Could not believe I was the only person using this onsen at that time. My body and mind both could be relaxed and refreshed. Food was also very nice. Next time I would love to stay a night.

The spot was super central. The staff were really nice. The hotel has this old-school charm, even if it's a bit dated, but they keep it up well. I loved their onsens, both inside and out. They even switch them daily so you get different views. Plus, you can get a private onsen for a bit extra.

We stayed at the west block which offers a nice view of the town. The public onsen are the big highlights together with the kaiseki dinner and buffet breakfast. The hotel has a long history so the building does have a slightly dated feeling to it and it's a huge hotel (with multiple blocks and floors) so might not offer a cozy feeling.

Wow. Wow. Wow! This was the most magical experience of our entire Japan trip. We did the Kobe dinner in our room and had access to both the public onsen and booked a private one. I have celiac and they made sure to prepare the dinner so I could still experience all the amazing food. Make sure to let them know any dietary restrictions or allergies ahead of time! It is very limited on English speaking...

温泉で体が十二分に癒えました。 夕食はかなり贅沢をさせてもらいました。朝食も客室だったら最高だったのだけどなぁ！

Nice onsen ryokan with recently refurbished facilities Staff are polite The onsen is a bit smal

Extremely Perfect and Excellent. Location, hygienes, room, private onsen, public onsen, dinner, breakfast, and the staff, everything was in place perfectly. Deserve to get 5 stars rating resort.

Food quality and choices are fantastic. Staff service is very good and can communicate well in English. One minor drawback is that the spa pool is too small for too many hotel guests. I am disappointed that there is no spa pool outdoor.

Room is very spacious and clean.  Good service!

Room clean and everything is good

The room was pretty good, quite spacious. The hot spring, however, only had one pool, but the experience was still decent! It's about a 10-15 minute walk to the hotel from the cable car station, and also about a 10-minute walk to the town.

It was so good! I'll definitely be coming here every winter.

The exterior is castle-style, while the interior is more traditional Japanese style. The plaza lighting is beautiful, but hotel guests don't get any discounts! The hot spring bath is unique, but it's a bit rushed by 11 pm!

The hotel has a considerable history. Situated high in the mountains, the air is pleasant. The Japanese-style rooms are excellent, and the balconies are nice. It has all the necessary amenities for a holiday. The onsen is really good, with many indoor and outdoor baths. Because it's an old and large hotel, there are certainly some areas that could be improved. But overall, it's still acceptable considering...

Very friendly for children. However, The place is often fully booked.

This hotel is recommended for family trips. While the entire building exudes a sense of history, both the exterior and interior are extremely luxurious, and the grounds are used lavishly. The hotel's abundant use of natural stone, particularly within the building, and its on-site wedding venue, highlight its former luxury status. While the hotel shows signs of age, it is well-maintained and clean....

This is a family-friendly facility with a spa with hot springs of the same quality as Arima Onsen. However, the hot springs are only in the open-air baths, and the other baths are not hot springs. It is also unfortunate that the opening hours are short, until 11pm at night and from 6am to 9am in the morning (reception until 8:30am). The hotel is inside a roadside station, so there is an amusement park...

Its a nice hotel with two different style of hotsprings. I like the outdoor hotspring the best.

:) Thankful for the hotel shuttle service as the hotel is located after a really steep slope. Both onsen in hotel and the next building are good and clean. :( Amenities didn't include facial cleanser and milk lotion. The pillows are too hard for me. The dinner plate arrangement setting appears to be dated - some of the food containers are old/ worn out with visible scratches on the surface. The menu...

This is the first time visited Arima Osen. The experience was great. The location of this hotel is ok. If you go to the Main Street from hotel it takes around 5mins. But the pathway is a bit beveled. Other than that, the onsen in hotel were really good. You can try different kinds of onsen. I enjoyed the public bath! The staff were nice too.

This stay was in a Japanese-style room. The layout was conventional, not very spacious, and a bit dated, but the cleanliness was good. The hotel's two elevators are quite small, leading to long waits during peak hours, which is inefficient. Both breakfast and dinner were delicious and noteworthy. The bathhouse is divided into public and guest-only sections: the public bath on the 2nd-3rd floors doesn...

The hotel has an overall old and dated feel, and many of the facilities are showing signs of age. The bedding was clean, though we did notice one or two small bugs, possibly due to the hotel being close to the forest. The Yukata were also quite worn. The night-shift front desk staff seemed to have some difficulty with English, as we were still directed to the wrong floor for dinner even after confirming...

Prefer memory for families ! The food was amazing and the facilities was great, a lot of fun we had !

Breakfast ends too early. The room is a bit old.

The rooms are spacious; overall, we had a pleasant stay.

For the price this is fantastic, it's clean and tidy and well located near the portliner monorail from Kobe airport. It's on the older side which is why it's cheap but very well kept and great value

Good customer service and nice place.

The hotel is fine, it just feels old. It was built in the late 80s and from the look of my room it hasn't been refurbished since. Some of the patches on the wallpaper had patches of their own. It smelt old too. On the plus side, the room was spacious, perfectly comfortable, and dark and quiet when I wanted to sleep. Wifi was slow enough to be effectively useless. The breakfast was excellent with a...

Felt like a luxury stay with a big room and an awesome view from the top floor, location convenient only if you wanna be close to the airport

The hotel is conveniently located, clean and hygienic, and the service is exceptionally friendly and courteous. On Sunday, we had many couples and families with young children checking in. After check-out, the hotel even arranged for us to take photos with people dressed in formal kimonos who looked like flower petals… a truly heartwarming and touching experience. Highly recommended! I would definitely...

It was a bit disappointing that there was no Korean patch, but overall it was a good accommodation.

It is our first experience in ryokan. Extremely nice and cute, nearly no one speaks English, but it makes time in Hotel more interesting! Traditional room, good onsen (i personally prefer the one on the rooftop) and not crowded.  We had Beef Kobe dinner and it was good and interesting, we didn’t understand a half of ingredients in some dishes, but still enjoyed our time!  Complementary tea/coffee/soft...

There aren't many Korean reviews on Trip.com. The staff really don't speak English... It feels like a lot of locals go there. It's a bit tricky if you don't speak Japanese well. Breakfast is also explained in English as "this is rice" or "this is soup." Enjoy it. Speaking Japanese, it's easy to check small details like whether a raw egg will be placed on top of the rice. On the first day of check...

This isn't a traditional, historic hot spring hotel, but rather a modern one. The rooms are nice, and the dinner and breakfast are quite generous. However, the hot springs are average (only three types available). The upside is that the rooms have semi-open-air baths. Relatively speaking, the prices are a bit high, so I wouldn't recommend it.

I have never been to a ryokan before, so I can't really rate the quality of service. But if you measure it as a regular hotel, it's very good. There are onsen on the first and top floors, indoor and outdoor respectively. There is a buffet where you can have a snack of desserts, but nothing more.

While the staff's English proficiency was commendable, the hotel's much-touted "high-quality innovative cuisine" fell far short of expectations. Coupled with deficiencies in the room facilities, the overall experience was completely unworthy of such a high price. I would not stay here again. ✅ Service (The Only Highlight): • The staff's English was above average, communication was smooth, and their...

Excellent hotel despite the pricy side. Wonderful service as expected for the Japanese culture!

This hotel is the most expensive one I have stayed in more than 10 times in Japan, but it also has the best service. I experienced the butler service, and I didn't need to carry any bags when I entered the door. The price includes breakfast and dinner, and the breakfast and dinner for two days are different. There are also live cooking. I really felt the multi-sensory shock.

The environment is good and worth recommending.

The hotel staff are very polite, actively help to solve problems, and personally transport people in and out of the station to the hotel. The room facilities are clean and drinks and snacks are free.

The cleanliness and hygiene level is very good. Delicious food The staff speaks good English, so there is no need to worry about communication problems. Feel completely at home in the hotel.