9.3
Excellent
87 $
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DoubleTree by Hilton Hotel in Shymkent

🌍
Kazakhstan, Shymkent, 43 B, Bauyrzhan Momyshuly Ave
● Center: 3 km
☎ Phone: +7 725 255 1212Show
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Double room
Double room
Air conditioning, minibar and shower
Beds:
91 $
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Accessible Double room
Accessible Double room
Private bathroom
Beds:
104 $
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Double room with city view
Double room with city view
Private bathroom
Beds:
109 $
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Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and private bathroom
Beds:
123 $
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1 Bedroom Double Suite
1 Bedroom Double Suite
Private bathroom
Beds:
124 $
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Connecting Family room
Connecting Family room
Family room with bathroom
Beds:
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Description

Hotel opened in 2012. In this hotel 120 rooms.

The distance to the nearest airport is 9 km.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is 7,500.00 KZT (approx. US$15.60) per night.
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, JSB, DinersClub, AmericanExpress, Visa
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Terrace
  • Early check-in
  • Late check-out
  • Upper floors accessible by elevator
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Bathrobe
  • Safe (in room)
Accessibility
  • Accessibility features
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Dry-cleaning
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Breakfast
  • Restaurant
Internet
  • Free Wi-Fi
  • Internet access
Transfer
  • Airport transportation
Languages Spoken
  • Russian
  • English
Recreation
  • Hiking
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Water fun
  • Heated swimming pool
Business
  • Photocopy machines
  • Event facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Sauna
  • First Aid Kit
Kids
  • Family/Kid Friendly
  • Kids' TV Networks
Pets
  • Pets Not Allowed

Hotel view

Google panorama

Video: DoubleTree by Hilton Shymkent

Map

Reviews

Cleanliness
Amenities
Location
Service
17.02.2026 Fayzik6006
Very nice hotel
28.01.2026 Zwe
Front desk staffs are very helpful and friendly. The room is clean and nice.
20.01.2026 Ilia
Nice hotel near the city center. Polite staff and pleasant interior.
04.01.2026 MUSTAFA
The bad place every you can have
02.12.2025 Guest
Very close to the city center, great location.
21.11.2025 Guest
Would be helpful if front service staff are knowledgeable in local information, ie places of interest and local restaurants.
20.11.2025 Guest
2 things - (1) should have fly screen, to avoid mosquito. Room can be quite warm even in late November.
(2) Stayed in different rooms on different week. Both times, the bar fridge isn’t cold. Had Luke warm drinks, not good!
27.10.2025 Fidel
The hotel has an impressive name, but the actual quality of services does not live up to expectations. There are other hotels in Shymkent that offer better service and more reasonable prices. The location of the hotel is also not very convenient.

As for catering, the breakfast included in the room rate was quite good, but the prices for lunch and dinner were clearly overpriced.

The most unpleasant experience occurred during check-out. We were supposed to pay for our meals upon departure, but we were “surprised” to receive bills that included items we had not ordered. The clarification process took about half an hour, and since we were running late for our flight, we asked the staff to send the corrected invoices to our accounting department.

Overall, the hotel left a mixed impression: despite its grand name, the quality of service and organization still need improvement.
18.10.2025 Guest
Excellent stay — clean, cosy & delicious cookies!

I had a wonderful experience at the DoubleTree by Hilton. From the moment I checked in, everything felt well-organized and welcoming. The hotel is spotlessly clean — not just in the rooms but also in hallways, elevators and common areas. The overall atmosphere is very cosy and comfortable, with thoughtful details that make you feel at home.

The staff were polite, professional and genuinely helpful throughout my stay. Check-in was smooth, and of course I have to mention the famous DoubleTree cookies — warm, fresh and honestly the best I’ve tried in any hotel chain. A small touch, but it sets the tone right away.

The room itself was quiet, well-designed and had a very comfortable bed. Everything worked perfectly — great water pressure, good lighting, fast Wi-Fi and quality toiletries. Soundproofing was also excellent, which made it easy to rest.

Breakfast had a good selection and was constantly refreshed. I also appreciated the calm atmosphere in the dining area — no rush and no noise.

Overall, a great balance of comfort, cleanliness and hospitality. I would definitely stay here again and recommend it to anyone looking for a worry-free and pleasant hotel experience.
18.09.2025 dilpreet
Upon Arrival at 4:00 pm , room was not ready and we have to wait for long time to getting room ready, then they said breakfast not included, when i show them that my breakfast included, I show them voucher confirmation that breakfast is included but helpless, Front office manager Misbehaving to us saying to us breakfast not included.
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Cafe and Restaurants near hotel

restaurant
Летний Кафе Манчестер (3 min)
просп. Бауыржана Момышулы 25, Шымкент

Frequently asked questions about DoubleTree by Hilton Hotel

How much does it cost to stay at DoubleTree by Hilton Hotel?

The cost of staying in DoubleTree by Hilton Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 87 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the DoubleTree by Hilton Hotel?

You can book Double room, Double room with city view, Connecting Family room, Deluxe Double room, Accessible Double room, 1 Bedroom Double Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at DoubleTree by Hilton Hotel?

Check-in at DoubleTree by Hilton Hotel is possible from 15:00, check-out is until 12:00.

Does DoubleTree by Hilton Shymkent have a pool?

Yes, DoubleTree by Hilton Shymkent has a swimming pool for guests.

Are pets allowed at DoubleTree by Hilton Shymkent?

No, pets are not allowed at DoubleTree by Hilton Shymkent.

How to get to DoubleTree by Hilton Shymkent from the nearest airport?

The nearest airport is Shymkent International Airport, located about 24 mins from hotel by car (11.2 km) away.

What’s the cancellation policy at DoubleTree by Hilton Shymkent?

The cancellation policy at DoubleTree by Hilton Shymkent depends on your room type and booking terms.

Does DoubleTree by Hilton Shymkent offer airport transfers?

Yes, DoubleTree by Hilton Shymkent offers Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

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