Hotel Botakoz in Astana
✅ Clean rooms and spacious accommodations mentioned in multiple reviews ✅ Helpful and friendly staff noted by several guests despite limited English spoken ✅ Excellent location near Abu Dhabi Mall, Nur Astana Masjid, and local shops ✅ Good food quality as praised by one reviewer ✅ Quiet and safe neighborhood for nighttime ❌ One guest reported a canceled reservation without notification causing significant disruption ❌ Service quality received low rating (3/10) and noted inconsistencies in breakfast schedule ❌ Parking facilities rated poorly at 2/10, indicating limited availability or convenience ❌ WiFi rated moderately at 7/10, which may affect connectivity for some guests
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Description
Hotel Botakoz is a 3-star hotel located in Astana, Kazakhstan, offering a range of room types from Run of House to Luxury Double rooms. The hotel features soundproof and non-smoking rooms with air conditioning and WiFi, though the WiFi rating is moderate at 7/10. Guests will find services including a 24-hour front desk, business centre, bar, billiards, and laundry. Cleanliness scores well at 8/10, but be aware that service and parking have lower ratings of 3/10 and 2/10 respectively. Breakfast is available daily from 08:00 to 10:00 but is rated only 6/10 by guests. The hotel was appreciated for its spacious rooms and helpful staff by many, though there is at least one report of reservation cancellation issues. Prices start around 55 USD per night.
Location
Hotel Botakoz is situated at Syganak St 10 in central Astana. It lies approximately 11 km from Nursultan Nazarbayev International Airport (TSE). The hotel is close to Nur Astana Masjid and just a few minutes’ walk from Abu Dhabi Mall. Nearby dining options include Cafe «CoffeeNOVA» at 272 meters, which has a 9/10 rating. The surrounding area is noted for safety and quietness at night, with shops and restaurants within walking distance, making it convenient for guests to explore local attractions on foot.
Tips
- If you rely on WiFi, be prepared for moderate quality connections.
- Confirm your reservation ahead of arrival due to a reported cancellation issue.
- For breakfast, plan to pay extra and check the schedule, as some guests noted inconsistencies.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Cuisine: Full English/Irish Opening hours: [Mon - Sun] 08:00-10:00 Open Price for extra breakfasts: Contact hotel for details Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 12:30. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Smoke-free property
- Ticket assistance
- Laundry
- Safe-deposit box
- Luggage storage
- Coffee/tea for guests
- Breakfast
- Free Wi-Fi
- Tour assistance
- Billiards
- Parking
- Pets Not Allowed
Street view
Video
Map
Reviews
This lack of communication and professionalism left me scrambling to find alternative accommodations at the last minute, significantly disrupting my plans.
The hotel’s disregard for its guests’ time and trust is unacceptable.
I strongly advise others to reconsider booking here, as reliability seems to be a major issue. One star—solely for the initial ease of booking, which clearly meant nothing in the end.
Nice, clean place.
Very good price performance.
This hotel is centrally located with shops, supermarkets and restaurant nearby. The surrounding area is safe and quiet at night. The room I stayed is clean and its amenities are in good condition. The hotel staff doesn't speak English, I had to use Google Translate to communicate with them; however they are very helpful.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Botakoz
What types of rooms are available at Hotel Botakoz?
Room types include Run of House, Standard room, Standard Single room, Standard Double room, Superior room, Superior Single room, Superior Double room, Deluxe room, Deluxe Single room, Deluxe Double room, Luxury room, and Luxury Double room.
Is breakfast included in the room price?
Breakfast is served Monday to Sunday from 08:00 to 10:00. It is not included in the room price and must be paid separately at the hotel.
Are pets allowed at Hotel Botakoz?
Pets are not allowed at this hotel.
How far is Hotel Botakoz from the nearest airport?
The hotel is approximately 11 kilometers from Nursultan Nazarbayev International Airport (TSE).
Does the hotel provide parking facilities?
Parking is available but rated poorly (2/10), indicating limited or inconvenient options.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 54 USD The best time to book is October 26, with rates starting from 48 USD