Grace Point Hotel in Astana
✅ Consistently rated 10/10 for cleanliness and WiFi, ensuring a reliable stay. ✅ Polite and attentive staff who respond promptly to requests, highlighted by multiple reviewers. ✅ Comfortable and well-equipped rooms with essentials like soap and slippers provided without needing to ask. ✅ Convenient check-in and check-out procedures with express options available. ✅ Free parking and a business center support travelers arriving by car or on work trips. ❌ Several guests complained about noise from nearby summer house visitors affecting ground floor rooms. ❌ Some found the rooms very small and lacking wardrobes, describing them as insufficiently cleaned during their stay. ❌ Reported issues with towels and toiletries being limited to one set per room, sometimes requiring extra payment for additional guests. ❌ No air conditioning in some rooms, which contradicts service listings and caused discomfort. ❌ One review noted the restaurant only reheats food and offers only instant coffee.
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Description
Grace Point Hotel in Astana is a 3-star property built in 2017, offering a variety of room types including Economy Single, Standard, Superior, Deluxe Double, and a Suite with city view. It has a solid rating of 8.4/10 with top scores for cleanliness, WiFi, parking, service, and location, each rated 10/10. The hotel provides many services such as free WiFi, air conditioning, heating, and 24-hour front desk support. Guests can use onsite facilities like a restaurant, bar, karaoke, and meeting rooms, making it suitable for both business and leisure travelers. The hotel’s minimalist style and attentive staff are often praised. However, some guests have reported issues with room size and noise, particularly on the ground floor. The minimum price starts at $95 USD per night.
Location
Located at 10 E street, d 2 in Astana, Grace Point Hotel is about 13 km from Nursultan Nazarbayev International Airport (TSE). Nearby, within 73 meters, is the highly rated Cafe “Coffeshop Company Kazakhstan” (10/10). The hotel is situated in a residential area that offers a quieter environment without nearby party venues. The central location provides convenient access to city amenities and business centers, which is valued by both tourists and business travelers.
Tips
- Request a room on an upper floor to avoid noise from summer house visitors, as some ground floor rooms face this issue.
- Confirm the number of towels and toiletries upon check-in, especially if you have extra guests, to avoid additional charges.
- Although air conditioning is listed, check with the front desk if your room has it to ensure comfort during warmer days.
Policies and conditions
- Child policies: Children aged 1 and above are welcome at this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Deposit Policy: Deposit required A fixed amount of 10,000.00 KZT (approx. US$20.08) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Check in time: 12:00. Check out time: 12:00.
Services and facilities
- ATM
- Air conditioning
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Express check-in/check-out
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Carbon Monoxide Detector
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Slippers
- Toiletries
- Iron and board
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Bottled water
- Free Wi-Fi
- Internet access
- Airport transportation
- Transfer services
- Tour assistance
- Library
- Parking
- Fax and copy machine
- Conference Hall
- Massage
- First Aid Kit
Map
Reviews
Very attentive staff, always ready to respond to any request!
Bravo! Great hotel! I will definitely come back!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Grace Point Hotel
Does Grace Point Hotel allow pets?
Pets are not allowed at Grace Point Hotel.
What room types are available at Grace Point Hotel?
Available room types include Economy Single room, Standard room, Standard Double room, Superior room, Deluxe Double room, and Suite with city view.
Is parking available at the hotel and is it free?
Yes, free parking is available for guests at Grace Point Hotel.
How far is Grace Point Hotel from the airport?
The hotel is approximately 13 km from Nursultan Nazarbayev International Airport (TSE).
Are there dining options within the hotel?
Yes, the hotel has a restaurant and a bar, as well as a karaoke facility.
