Hotel Slovenska Plaža Lux in Budva

Wifi, cleaning services and room are bad things in the hotel.
Playground is a good thing, food is ok.

Wifi in my room at Kamelija C is poor: closing door then can't see/connect wifi sometimes, unable to make video call... Maybe in other blocks can be better but many people complaint the same.
Then you can't use your TV at all.

Many lights/ lamps in the room don't work.

No shower gel, no soup are fulfilled. The containers are just decorated. Lavabo aren't cleaned.

Unfortunately, our experience at this hotel was mostly disappointing:
• Cleanliness: There was mold in the bathroom, the floor was dirty, the bed linen was not fresh, and the towels were often unclean. Despite asking at the reception three times, our room was never properly cleaned.
• Food: For a hotel of this class, the quality and variety of the meals were disappointing – we definitely expected more.
• Room: Everything worked technically, but the TV channels were poor and the Wi-Fi was very weak.
• Reception location: The walk to the reception is very long, which is inconvenient, especially with luggage.

For a price of €1,000 per person, the value for money is not justified.

On the positive side, the staff were friendly, we were even driven to our room upon arrival, and the best part was definitely the beach – it’s truly stunning!

We stayed at Slovenska Plaza 4 and unfortunately, our experience was very disappointing. We even paid extra for a renovated room, but the service and overall quality were terrible.

Every night, loud music from the restaurant played until 3 a.m., making it impossible to sleep or rest. I tried calling reception and sending messages, but there was no response – the noise continued until the early morning hours.

Housekeeping was extremely poor. During our 7-day stay, the trash was never taken out, the floors were not cleaned, and even though we left the light on to request cleaning, nothing was done. Towels were rarely changed, and the new ones we received were dirty. On top of that, the cleaning staff started shouting and talking loudly in the corridors from 8 a.m., right outside the doors, which made it impossible to rest in the mornings.

Breakfast was also disappointing – always the same, very poor quality, with scrambled eggs full of eggshells.

The only positive aspect is the location, which is convenient and close to everything.

Overall, we cannot recommend this hotel. The service, food, and noise levels were unacceptable, especially considering the price we paid.

THE WORST HOTEL I’ve ever seen — NOT RECOMMENDED at all!!! There were many mosquitoes in the room. We complained, about it many times but NO ACTION was taken by the staff.

Shampoo or shower gel was not replenished on time unless we found cleaning staff and asked for.

Staff’s attitude is extremely horrible. The staff speaks very little English or Russian. The only good thing about the hotel is its location in the city center, and that’s it. There was no animation or entertainment. Everything was at a very low level.

The hotel has its advantages, but also some serious drawbacks.
The biggest issue is not honoring what they advertise – they claim to offer free parking, yet charge €10 per day. Bed linen is only changed after several calls to reception, and room cleaning is poor and superficial. When extending my stay, I was charged more than the official rate sent by email, and a standard room was billed as a premium room.

The staff are not unfriendly, but they seem poorly informed about hotel procedures and offers.

All compliments go to the variety and quality of the food, as well as the hotel’s excellent location.

Message to management: if you are in the hospitality business, make sure your guests leave satisfied, not disappointed.

I really wanted to give this hotel a better rating, but my experiences here are just bad.
-Positives: the rooms (atleast mine was) are clean and look modern, the hotel territory is huge and interesting
-Negatives: 1) i found a live spider and a hairclump in one meal 2) checkout is at 10:00 (no pool, no food, no drinks after this) 3) (A) the hotel does not feel safe, locals walk through the hotel areas, no way to tell who is a guest and who is not. (B) Random groups of locals hang around on the hotel territory, sometimes drinking and shouting loudly (C) The pool area is for guests only, but whether you're a guest or not, only people who dont speak serbian get checked, sometimes it felt like the pool guard just let in a bunch of non-guests. (D) Rules only apply to people who dont speak serbian. Example: It is forbidden to play ball in the pool, somehow only serbian speaking people play ball in the pool.
In conclusion, if you don't speak serbian, you're not wanted at this hotel. Spend your money at another one.

Some more bad things: you can only ask for late checkout the morning of your checkout, for me defeating the purpose of a late checkout. Not one staff member has shown any enthusiasm or good will towards me here. Staff does not speak good english or russian, seems like only serbian. Entertainment is for serbian speaking customers only. The bathroom floor tiles are not angled in the correct way, causing the entire bathroom floor to flood each time you shower. You can not lie down with the poolchairs they have here, only a 45 degree angle. We put out a sign to clean the room, nobody cleaned. We put up 2 signs to not disturb, but someone came in, changed the towels and rearranged the curtains. There is about a 2cm gap under the door to your room, all sounds can be heard both ways. The floor was not clean when we arrived, and today on day 7 it has still not been cleaned. One side of our bed is balanced in the middle, causing a knocking sound to occur every time you change your sleeping position. There are people on mopeds and e-scooters constantly speeding around the hotel territory. The hotel does not have its own beach and the beach nearby is full of trash and pebbles.

This is the worst hotel I’ve ever stayed at — I wouldn’t recommend it to anyone. There were cockroaches, bugs, and ants in the room. To be fair, after we complained, they moved us to a slightly better room, but even there the balcony wasn’t in good condition.
The reception was very far away — we had to walk about 10 minutes, which is horrible when it’s 40 degrees outside. On the last day, they promised to come and pick up our luggage so we wouldn’t have to carry everything ourselves, but no one showed up. We ended up having to walk to the reception with all our suitcases and bags. Their attitude is extremely irresponsible.
The food was okay — not great, but tolerable. The staff speaks very little English or Russian. The only good thing about the hotel is its location in the city center, and that’s it. There was no animation or entertainment like in Turkish hotels, everything was at a very low level. I will never stay at this hotel again.