Riad Dar Massai in Marrakech

It was my first time in Morocco, and my first time staying in a riad. The price was reasonable, and the hospitality was excellent!

The place had a small number of rooms, a simple interior, and a relaxing, homey atmosphere.

The staff greeted me when I got out of the taxi, took me to an ATM when I asked them to, helped me book tours, and were extremely helpful. Dinner and breakfast were also delicious. Thank you! I'd definitely stay here again.

The amenities included body lotion, which smelled amazing!

Shampoo, body wash, body lotion, a hair dryer, and soap were always provided. I recommend bringing your own pajamas, sandals, conditioner, and skincare products when staying overnight.

It's about a 5-minute walk from the riad after getting out of the taxi. Once you've walked around, you'll remember the area and won't get lost. Just FYI!

Beautiful hotel and fantastic service!

Place is nice and clean, staff was also very helpful.

However, do note that the address is not the actual address of the riad. I am travelling alone, and only booked this riad because it was right beside where my friends are staying. I only found out when I arrive that it is a 4-5mins walk from the actual address stated on trip.com. Which was very misleading and they should update the correct address. Kudos to the staff who was very nice to walk me out many times, as I prefer to have someone walk me in the early mornings, and at night. Provided water, and also very helpful and friendly.

Another issue I had was that I arranged an airport transport to pick me from the airport, and was told the driver will be carrying the hotel sign with my name. I could not find the driver and panicked, again because I was travelling alone. I had to call the riad to realise that the driver was not carrying the correct sign, but another name similar to Riad Dar Massai, and did not have my name on it. Which was honestly impossible for me to recognise which is my driver. The sign should be made clear to guest first time in Marrakesh to just show "RIAD DAR MASSAI + name of guest".

Finally, the aircon was great, but blankets were really thin. I know they provided extra blankets but I did not use it. So I am very cold at night.

Apart from the few drawbacks, it is overall a beautifully designed Riad, I actually really loved the interior architecture, and the rooms are clean and spacious, showers are hot and nice.

The service at this Riad was exceptional. From greeting and checking us in, checking in to make sure everything is okay and making sure breakfast is available for the time we were starting our day. They even set up something small for us on the day we were leaving at 7am. The rooms are clean, spacious, the bathrooms are great and the rooms are cleaned each day.

The area is also very nice and walkable. It's beside a meat market but you'll only notice it when walking to and from the hotel. It's very easy to walk into the souks area and the square. I'd highly recommend this place for anyone looking for a place to stay in Marrakech.

We really enjoyed our stay here, even though it started off a little confusing! We went to the address shown on our booking and ended up at their sister property, Dar Massaï Spa, instead — so there was a bit of a walk with our suitcases to the right riad. Once we got there, though, everything was lovely.

The hosts were so friendly and welcoming, and the riad itself is beautifully decorated and very peaceful. The beds were really comfortable, and the breakfast each morning was excellent. It’s a little bit out of the way of the main centre, but once you get your bearings, it’s a great base for exploring Marrakesh.

All in all, a great experience with wonderful hosts — just make sure you head to the right Dar Massaï when you arrive!

I had an absolutely wonderful experience at this hotel. From the moment I arrived, the staff was warm, welcoming, and always willing to help with a smile. The location couldn’t have been better close to everything yet still quiet and relaxing, making it the perfect spot for both exploring and unwinding.

The amenities exceeded my expectations: modern, clean, and thoughtfully designed. The rooms were spacious, spotless, and incredibly comfortable, with all the details carefully taken care of. I also really enjoyed the common areas, which had a cozy yet elegant atmosphere.

What stood out the most was the people the service was consistently outstanding, making me feel truly at home. Every interaction was genuine and added to the overall charm of the place.

I honestly can’t recommend this hotel enough. It’s rare to find a place where everything from location to amenities to hospitality comes together so perfectly. I will definitely be coming back!

The staff was incredible, the mattress could use a change up. Quite possibly the best coffee we have had at any of our Riad's. A great experience overall.

First of all, the staff is just the best. The riad itself is just as it looks in the photos. I had the room off the main room and it was quiet. I could hear the rooster and birds chirping and loved it. The bed was comfortable, I had all I needed. Wi-fi was great and they have WINE

The staff wants you to feel like a family member in their home and they do just that. The riad's location is safe and easy to get to once they show you how to get there. The taxis are just a five minute walk. I would absolutely stay there again and especially as a single woman guest.

The Riad is very nice. The decoration is fabulous and the staff were very pleasant and helpful. I also liked the terrace up on the top. The food and breakfast was also very good. Unfortunately, though the walls are thin, and there was a guest in the room next to me who was snoring very loudly every night, which was making it very difficult for me to sleep. I wanted to change rooms, but unfortunately, this was not possible. There is also an annoying rooster next door that starts making noise early in the morning so probably not the best place to stay if you are a light sleeper or bring ear plugs.Also important to know that if you use the hotel’s hammam , it is a 10 minute walk away and the lady who does the Massage gave me only a 30 minute massage instead of a 45 minutes. After complaining, I got an extra 15 minutes so if you do book the service, just keep an eye on the time.

We felt like family when staying here! The staff is incredibly helpful, hospitable and kind! Everyone went out of their way to make sure we had the best experience in Marrakech! We would definitely recommend this place! The food is incredible! Breakfast was such a treat and we dined there 2 evenings and it was like having a private dinner on the rooftop terrace.