Towels and bathrobes also had to be requested; if you didn't ask, you wouldn't get them. The provided bedding, towels, and bathrobes were all quite old, not bright white, and not starched
The same went for towels; I asked twice, and they still weren't changed a day later. Finally, on the third attempt at the front desk, they were replaced
It's also very close to the metro and train, which is super convenient! Even though it's not in the city center, it's only a 10-15 minute metro ride from Central Station, and just a 3-4 minute walk straight from the metro exit
I used a voucher once to get a sparkling juice from the 2nd-floor bar. **Problem:** Replenishing essential supplies was inconsistent. The tissue box wasn't refilled when I checked in, with only a few tissues left
If I indicated I didn't need my room cleaned by hanging the 'green' eco-friendly sign, they wouldn't clean it, and in return, I'd get a soft drink voucher for the bar
This only happened when I dealt with Southeast Asian front desk staff; when I spoke to European staff, replacements arrived within 10 minutes
It was a very neat hotel and i had an enjoyable experience. The buffet too was great as there were varieties. The pool too was top notch
The service was excellent and there is a very
practical shuttle bus that can take you from the airport to the hotel and vice versa. The room was welcoming and well equipped
We had the “Stranded Passenger Menu” at the restaurant and didn’t expect anything special. But the curry and burger were both really good. We only had time for juice but the breakfast buffet also looked good
Be sure to add breakfast to your room, you would not be disappointed. An extensive buffet served in a beautiful setting. If we are ever back in Amsterdam, this will definitely be our place to stay
We unexpectedly stayed due to flight cancellation, arranged by KLM. It wasn’t !
Vibrant and friendly staff. Awesome, quiet room with full windows and big walk-in shower
The cleanliness was excellent and resulted in a really pleasant space to stay before taking our incoming rebooked flight. Thanks to KLM for this accommodation
The second room they gave us had a view of construction. Also both rooms had visible mold, which was disheartening—especially for a resort that markets itself as a higher-end all-inclusive destination
If you tried to go to the adult only side you were told “you can’t be here” because we didn’t have the right color wristband. Plus not everyone can afford that when we spent over $4k on this trip to begin with
My husband was very sick by the end of the trip and by the time we arrived home his symptoms drastically improved!
One thing we were surprised by was how many kids were at the resort
We were told that upgrading to the adults-only experience would have cost an additional $1,700, which felt like a steep price difference
There were a lot of children everywhere, which isn’t necessarily bad, but it definitely impacted the atmosphere for a honeymoon trip
At times, it also felt like some parents weren’t closely watching their children, though to be fair staff did step in a few times to tell kids to move or play in other areas
Close to metro. Clean and spacious good equipped room. Comfortable bed. Big and clean bathroom. All worked perfectly. Excellent Staff. Daily room service.
Enjoyed my stay here, located close to the tram and metro
It was one of the best hotel i went to in amsterdam.
Clean, big room
As for the room maintenance, our room was not vacuum cleaned the second day of our stay. Everything was provided at bare mininmum, only 2 pillows and no face towels were provided
Location is perfect, the team is nice and helpful, the environment is perfect!
But the window curtains don’t block the sunlight well, especially in the early morning, which means people who are sensitive to sleeping in light might feel some discomfort
The hotel location is excellent, which locates in a quiet and safe neighbourhood, very convenient to go to the attraction spots, just several metro stops away
Good hotel nice pool and good location! Clean rooms nice staff.
Nice NH with pool and some wellness facility. Everything was good apart from having to wait for the room to get ready. We checked in at around 16:20 but the room was not ready for another 25 min.
Great hotel! Unfortunately swimming pool is not open, make sure you check before you go!
Our room was not like many photos on the official page, but still a good room. The location is isolated but near Keukenhof. There is a very nice walk near the hotel to visit flower fields for free
The restaurant is a little bit expensive compared to quality, but it’s ok
Breakfast is very good; cafe foods are great, especially the pizza!
Amazing hotel!
Clean rooms, comfortable beds. Very polite and helpful staff. Swimming pool and tarrace with sunbeds. Free shuttle bus from/to the airport
Clean and well-maintained rooms. Nice pool available, excellent sauna. Free airport shuttle included – runs twice per hour at :00 and :30. Friendly staff, convenient location
It was great! Stayed for two days. It's a bit far out, but very quiet. I'd love to stay here again next time 🩷. I really liked the ice service and having a bathtub. Overall, it was very good.
However, there's a convenient shuttle bus to the airport. Getting to and from the city center by public transport isn't ideal as you have to walk a fair distance
Really great hotel and worth its value! Super convenient from the airport with the free shuttle. Room was really clean with great service
Great hotel great staff great prices 10/10 don't come with car though parking is 30 euros plus a night
Excellent stay. The room was spotless, the bed was incredibly comfortable, and the staff went above and beyond. Highly recommend!
Quality hotel, very comfortable and clean , friendly staff, super convenient to the airport , a very short walk along a covered walkway
The hotel is clean and convenient. As an airport hotel, it was surprisingly quiet.
For me it was overpriced for the service they offered
Not really good service especially the front desk service.
The pizza ordered apparently was the wrong size, didn’t even notice , they did and gave it to us for no charge. Sauna and hot tub area very nice, can see airport from rooms
We had a comfortable stay in Marriot, the room was spacious and the location was close to every where, the service was great as well
Good location. Better choice if you prefer a proper hotel than the old apartment in the city, for about same or less than money.
Great stay at the Marriott Amsterdam ! The localisation is perfect, not far from all the shops, close to the supermarket Spar. The staff is really Nice, the room ( 2 double beds) was clean and refreshed everyday
Friendly staff and great location
Good food, convenient location, giving us early check in in the morning, 5 stars service
Readily available service from the front of house and reception staff. Polite and courteous, little things like umbrellas came in handy with the change in weather
Outstanding Hospitality:
The staff are incredibly professional, friendly, and kind. A huge thumbs up to Moran and Peter—their professionalism and warm attitude made our stay truly memorable
We had a fantastic stay at NH Amsterdam Schiphol Airport. Out of all the hotels we stayed at during our trip, this was undoubtedly the best
Nice hotel with the good service. Hotel location is not walking distance from airport, but their free shuttle service help a lot, and it’s always ontime. Good breakfast in the morning. All good.
I've stayed at this hotel multiple times. It's always clean, hygienic, and has a fresh, elegant feel. The front desk service is good too
It's conveniently located very close to the airport, and they offer a shuttle service. The breakfast is decent, with a good selection compared to other hotels in the same category
• To the Hotel: The shuttle from the airport is free. • To the Airport: It costs €5 per person, which is well worth it if you have heavy luggage. It’s a quick 10-minute ride, and we never had to wait long
Perfect location directly at the airport, very convenient and quiet inside. Rooms are clean, spacious, and comfortable. Service was professional and efficient. Amenities are top-level and well maintained
Luckily, the staff at the Lounge helped with the access. No instructions was given on the venue of the breakfast
Fantastic hotel! The staff are super friendly and awesome, check in process was smooth and the location is superb (walking distance from the 'mall' in Schiphol airport and the departures/arrival area)
Its biggest selling point is the location—it's directly connected to the terminal via a covered walkway, meaning you can roll out of bed and be at check-in or arrivals in just a few minutes
The Sheraton Amsterdam Airport Hotel and Conference Center is indeed a good hotel, especially if you're looking for convenience when flying in or out of Schiphol Airport
Cleanliness is generally spot-on, and the staff are friendly and professional, often going out of their way to help with airport-related queries
Our rooms were clean zero complaints on that. The roads around the property definitely need work, but overall, we definitely enjoyed our stay
Clean and Beautiful interior. Excellent staff and service.
Cool relax place everyone was kind and servicial
We never did the breakfast, but we did order a room service pizza couple times which was more affordable than eating at the restaurants nearby. It would be nice if there was music around the pool room service was great
Great staff, easy check in, clean room with daily cleaning, full kitchen. Amenities at resort were great including several restaurants, grocery, several pools, beach area, pool towels provided
Stayed here for two nights. The staff here is super nice, rooms are clean and spacious. Loved the location- near all the bars and restaurants. The breakfast buffet was a huge letdown so I would recommend to skip it.
Room was nicely furnished and location was 10mins walk from Amsterdam Central station.
Very good location and breakfast. Hotel is newly renovated and good value.
very good hotel. Located in the center. Hotel is quite big. Room is not big but very clean
The letter O room has a excellent view from the room. It made being away from family on Christmas day a lot easier to handle. We took the ferry over, it is just a short walk from there.
Brilliant hotel for price. Super comfy beds. Stayed in basic room and it was ideal for our needs.Super helpful staff.Recommend Botel.
This property is so unique and definitely worth staying at. We stayed in the B room. The ferry was so convenient and ran till 2am.
The letter L loft was the most unique room we have stayed at, the views were great and the staff were very helpful.
Amazing staff and my loft letter "E" was unbeleivable. You have the ferry to cross the canal right next to you.
Very good location and nice welcoming to help you to check in or check-out. Also the area downstairs looks nice with different sitting areas for groups or just solo travelers
If i was to critique one thing, it would be the food menu is quite small for a hotel but what i did order was gorgeous and fresh
Extremely convenient location with only 3-4 minutes walk to the terminal ! Staff is very friendly and helpful !
This is the closest hotel to the airport, just a three or four-minute walk away. It's perfect for a one-night stay if you're transiting through Amsterdam for an early morning flight. The room makes excellent use of space
Very good, super close to the airport. The room is quite compact, like a container box. It's fine for a short overnight stay, but it might feel a bit cramped for a longer visit. Highly recommended for layovers.
The communal spaces were stylish and welcoming, perfect for relaxing or catching up on work. Staff were friendly, efficient, and always ready to help. Great value for a short airport stay
The executive lounge room type was incredibly affordable. We could grab a soft drink before heading out and upon returning, and they even offered free Japanese beer and some snacks
I thought the breakfast at the lounge in the mornings was quite good too – perfect for a quick bite if you can't make it to regular breakfast. Plus, the lounge view was fantastic! 👍
The facilities were perfect, and unlike most places in Europe where you pay for everything, this hotel provided a complimentary still water and a sparkling water bottle daily
Good hotel and location is fantastic and you can walk to the conference place
This was by far the most satisfying hotel on our trip to Europe
Wonderful hotel and very hospitable team. Thank you
The reception area was absolutely stunning and truly impressive. We were met with exceptionally friendly and welcoming staff throughout our stay. The hotel's location proved to be incredibly convenient and advantageous
She made us feel at home right away and went out of her way to be helpful throughout our stay. The location is excellent — convenient and easy to find. The rooms were clean, comfortable, and nicely appointed
Amazing stay, staff was super friendly and helpful. They gave me 2 birthday cards and a voucher to use at the bar. Will definitely recommend and stay again!
Everything else was exactly as you’d expect from a Pullman—clean, modern, and quiet. I’d definitely recommend staying here if you're visiting Eindhoven, especially for the high standard of service
They have the healthiest breakfast possible, really enjoyed breakfast. Everybody is happy and helpful. Fitness and sauna are pretty basic and they have funny sauna rules but I can let that pass
It was a delightful start to each day, offering a wide variety of excellent choices. We would highly recommend the Pullman hotel based on my family overwhelmingly positive experience
Very pleasant stay at Van der Valk Hotel Haarlem. Convenient location close to Amsterdam airport makes it a great option for transit or short trips. The rooms have a beautiful, modern design and feel very comfortable
Tea and coffee facilities were separate on level 3 in a beautiful lounge and always available 247!! The breakfasts were amazing… quality/ choice and extremely good value for money
Near excellent
We were very pleased with our stay at the Van de Valk hotel. Well situated just out side of the centre. Rooms were on the big side giving you lots of room
Breakfast offers a wide variety of options, which was a great start to the day. Overall, a smooth and enjoyable experience
The hotel has a luxurious appearance, the employees are very friendly and despite the fact that we arrived an hour earlier, a room was already available. The room and bathroom were neat and clean
This hotel was very convenient for getting into Amsterdam. The rooms were large and clean, restaurant was lovely, service fantastic. Would highly recommend this hotel.
There is no way this is a 5 star hotel… no Spa, no pool , and a very poor breakfast…
Rooms are tiny and extremely noisy ( i got the room above the bar and you can hear the noise from there as well as the trameway )…
Cleaning is average ( floor wad dusty the whole stay )
Amneties are not provided unless you ask ( and then you wait for 5 minutrs to one hour to get them … and this in case they don...
Great location and a stone’s throw from Central Station. Very helpful staff with a warm friendly approach. They all deserve positive feedback and remain motivated for those travellers coming for short stays.
The experience was great and enthusiastic. There was a lot of self pleasing ways open to us.
Great property, perfect location, excellent staff! I would definitely stay here again.
Enjoyed my first stay at Kimpton in Amsterdam, its a large hotel with spacious rooms. Bathroom and bedroom space was good (King room, no balcony), and we enjoyed having a view
Service was helpful and friendly and conveniently located only 5min from Amsterdam Centraal station making it convenient to travel to and from the hotel
The hotel features a truly distinctive design and decor, housed in a charming, vintage-style building. Breakfast was quite good, and the dining area offered lovely views. It offers good value for money
Really liked this hotel but it is far from the Centre of Amsterdam made more difficult because of construction on nearby building.
Staff are great and very helpful and attractive.
Amazing location if you want to relax but not be to far from the action. Amsterdam central is 3 stop from the hotel and the hotel is a 5-7kins walk from the tram station .
Absolutely amazing spa room best hotel in Amsterdam suana and jacuzzi with balcony worth every penny
Great view. Great service. Second time here and both times have really been impressive
Very nice hotel and nice stuff ,recommended the room with jacuzzi amazing
I enjoyed the scenery along the way, and it was a bonus to catch a rowing competition happening on the Amstel River – quite a sight! The hotel's room service was excellent, and housekeeping was always prompt
The room environment was great, and check-in was very convenient. The only minor drawback was that it was a little far from the subway station, but overall, it was still very good. Recommended.
The hotel amenities was surprisely good. We enjoy our upgraded room and a welcome drink. We can left our luggages for 2 days during our short trip to Giethrone
The location was a bit isolated from everything but Bolt and Uber help make transportation easy for us
I was in Amsterdam for work at RAI and the hotel was a pleasant 25-minute walk away