Sunprime Atlantic View Suite & Spa in Playa del Ingles

Everything was excellent. I have nothing but good things to say about this place. So happy I found them.

Great stay
We were there for 10 days. Very clean and relaxed vibes. Staff very friendly and helpfull. Pool area clean, relaxfull and always sunbeds up for grabs.

OUTSTANDING!!
Overall Outstanding, few very minor niggles, not enough space to store foodstuffs etc but overall Outstanding !
We will be back.
This is mainly a Swedish Hotel, which is Fabulous.

Excellent accomodation, few improvements could be made but this is the same for all properties, plenty of sun loungers and relaxed environment. Food is good. Entertainment is average at the hotel.

I stayed at Sunprime Atlantic View Suite & Spa and overall had a very good experience. The hotel is clean, well-managed, and most of the staff were kind, professional, and helpful. The atmosphere was calm and relaxing — just what I was looking for.

However, I had a negative experience on the second day with one of the bartenders — a middle-aged Spanish man. I had booked all-inclusive and received a green wristband to wear, but it was too tight and uncomfortable, so I had taken it off. When I went to the bar to get a drink, instead of checking with reception (which is just nearby), the bartender started rudely complaining for several minutes about the missing wristband. He didn’t ask questions or try to clarify — he just kept going.

I then went to reception myself, and they confirmed I had all-inclusive and kindly gave me a card instead. I found the bartender’s behavior disrespectful and completely unnecessary. This is not the way to speak to a guest — and certainly not something you’d expect in a professional hotel environment. Management really needs to speak with him, because one staff member can ruin the impression of an otherwise well-run hotel.

Aside from that, everything else was very positive, and the other staff were excellent. I would still recommend the hotel — but I hope they take this kind of feedback seriously.

It was a good stay, nice hotel and clean. Only thing I didnt like was that I didnt get the location of the room I had been told (when I booked the room) I would get. Breakfast was good and the staff was nice.

Always good to see a wide range of meat & dairy-free options at the breakfast buffet. Friendly staff, a quiet relaxing environment and clean functional surroundings. Everything we wanted, would happily recommend.

Rooms fairly basic but clean . Beds not comfortable . Huge pool areas lots of sunbeds . Food not hot at breakfast , cold selection good .

What a great place expect the beds
Very nice hotel with the best service. Great welcome and great staff overall. Very relaxing place. Only bad thing the beds are way too soft for me, you almost lay on the floor.

Absolutely loved our stay here, our new place to stay in Playa del ingles.
Spotlessly clean, well maintained pool and gardens, on-site store and bar. Friendly staff, fast and welcoming check in with free drink. Great breakfast - well managed. Loved every minute, well be returning