Hotel Palia Maria Eugenia in Cales de Mallorca

My partner and I booked this hotel for a cheap getaway for our anniversary (however, for October this still cost us £1,200 together). The room walls were extremely thin - you can hear everything next door, from showering to people whispering next door. We would sit out on the balcony until around 12am to ensure not to disrupt neighbours sleep. We ate out 4/6 nights - the food is alright but not much variety. There is really nothing nearby and it felt we were in middle of nowhere - looked at ubers to get to bigger towns with better restaurants (20 minutes drive) and were being charged over £170 to get over in the evening which we avoided. The hotel was pretty clean, thats probably the only perk i experienced. Unfortunately, I would not return. I felt it was a huge disappointment to a first year anniversary and not something I will look back on as a fond memory. I could go on but I will just say if you are a younger couple, maybe under 35, I would highly recommend to avoid this hotel.

The hotel in general is very clean and the room was lovely. We paid for the premium package and booked a sea view room and we truly couldn't fault this aspect of the hotel. Lovely view of the sea and could see the sunrise from our balcony. The sliding doors open right up and we could see the sea from the bed! However, we chose not to get our room made up at all during our 7 night stay as on the first day of our holiday we overheard another guest complaining to staff that they had all of their phones/money/valuables stolen so we didn't want to risk this happening to us either. The noise levels were only loud at night when we could hear the entertainment from our room but we enjoyed sitting on our balcony and listening to the entertainment as opposed to being down at the actual show. The main pool area was fairly busy at all times and sun loungers are quite close and packed together. It was also quite busy with children but this is understandable as this was really the only area with slides and a kids pool. A lot of other reviews on here said that there were no other pools apart from the premium area which we used a few times as it had a separate bar and some sun loungers that sat facing the sea which was lovely. However, we found 2 smaller secluded pools which it seemed like most people were unaware existed which was nice to sit and relax without the larger crowds. In terms of the food we found this aspect of the hotel pretty substandard. There was not much variety and found ourselves eating out most nights even though we had paid for the all inclusive package. We were told that our package included all drinks but on the first night we tried to order a cocktail that we had ordered that same day during the day and the bartender (quite rudely) informed us it was €3 per drink. We also found the soft drinks to taste quite strange - maybe something to do with the bartenders constantly spraying wasp/insect repellent around the dispensers?! In addition, we found the reception staff to be a bit unhelpful. To start with when trying to change our towels, we had to wait for 30 mins before being served (even though there was a queue of people checking in and other guests with queries one of the receptionists sat behind the desk and left the other receptionist to deal with the queue). Also, I had asked a few days into our stay about late checkout due to our flight being later at night and was told to come back the day before departure to book it. With us leaving on the Wednesday, we returned on the Tuesday to book it only to be told it was not available and we should have come earlier in our stay to book this facility. The location of this hotel is also pretty remote with not much to do around the actual hotel. There are some shops out the front of the hotel that we visited most nights for a wander. There are also a few nice bars/restaurants which we ate/drank out at quite a few of the nights due to the hotel restaurant being significantly lack luster. Out the

Food is terrible hotel is beautiful pools are lovely staff are so friendly beaches are close but other places are better