Ilusion Markus & Spa in Can Picafort

, Top-notch host Arantxa, great atmosphere, and a top-notch hotel.

We recently stayed at the Markus and had a great experience overall. The hotel is very good, but what really stood out was the excellent service and friendliness of the staff — starting from the Reception and continuing with the Bar and Restaurant. A special mention to Zak at the Bar, who was extremely helpful and attentive, and to Rosio at Reception, who kindly assisted us with the hotel Wi-Fi. Everyone we interacted with was professional and welcoming. We truly enjoyed our stay and definitely look forward to coming back!

Went for my Missus 50th Birthday to get away from work and kids. Thoroughly enjoyed our experience and found the staff welcoming and friendly. Some things could be be improved as far as entertainment, end of season, but we did not go for that so was more than happy.

Returned home yesterday from this gem of a hotel . Hotel is rather dated but spotlessly clean . Maids cleaned daily always leaving fresh towels and clean bedding. Staff are amazing. Special thanks to Aimee ( I complained to her there were no English Channels on our TV, she explained it was a problem and they were trying to fix it . )The day after she rang to say it was hopefully fixed and could we try our TV.!!! Lots of English Channels then. Rocio also lovely on reception . Bar staff Zack and Jorge were also lovely , nothing was too much trouble . Fantastic location for Ca'n Picafort and buses to other areas . We were there 10 days food very good at first but then became a little repetitive. My one big gripe was the entertainment or lack of it . Extensive board showing lots of entertainment but no day time entertainment what so ever , night time apart from one singer was a man playing music of a lap top who spoke little English. Entertainment in resort was very low key too . Our favourite bar was The Red Lion and we also liked The London Bar . Would I return ? If the price was right - definitely.

Good location close to the beach and shops. The entertainment was pretty awful! They have a brilliant board to show you what's on but non of that was followed through sadly and we had a guy with a laptop who didnt speak a word of english playing music. Zack was brilliant on the bar made us feel really welcome and always checked in on us and his english was brilliant!! Rooms ok and cleaned daily, we got a double but got 2 single beds pushed together which wasn't ideal for a honeymoon! We did really enjoy using the spa, sauna and pool though although this was somewhat spoilt towards the last couple of days due to children jumping in and out and screaming and shouting in the over 16s pool. This wasn't monitored at all and children were running in and out throughout the hotel soaking wet and we watched a lady go flying by the lifts due to wet floors!

What a wonderful place with amazing staff, Zack, one of the bar staff always smiling and constantly check everyone was OK, restaurant staff friendly and seem to be none stop clearing plates checking if people needed anything, food need little more choice, reception staff so helpful, again constantly smiling and always friendly, I would go back again, thank you for the amazing stay

Evening entertainment not very good or very little of it, bar staff and restaurant staff always helpful and brilliant (especially zack!). Indoor spa meant to be over 16s only but always had children in. Not much variation in the Restaurant for food if not keen on fish. Always very clean everywhere you go. Would visit again

Firstly I'd say read the reviews with an open mind!. We are leaving here today and have had a brilliant stay, all inclusive. We arrived around 21.45 & Aimee was so friendly on reception, checking us in and giving us all the info we needed. As we'd missed the evening meal, they'd prepared us a cold salad with meat and cheeses, which we really appreciated. The bar staff are so hardworking and accommodating, zack and Martin especially. There was always something tasty to eat at meal times. Lots of sea food, soups & pasta. I'm a vegetarian & never struggled to find something to have. The restaurant staff are also so helpful and hardworking. The pool area is clean and we could always get a sun lounger too. My partner has a disability which meant we needed an accessible room and we got a lovely spacious one, right next to the lifts on the 5th floor. It's in a fabulous location 5 mins from bars and beach & we enjoyed the flamenco dancers and band that was on. Loved our stay here & will definitely be back again. Thanks :)

Not long back from yet another great holiday at the Illusion Markus and spa.
From arriving till leaving the staff couldn't have been more friendly and always willing to help with anything.
Rooms were clean and tidy and the beds were comfortable.
There was always plenty of food available no matter what serving you went to, so to be honest I don't know why people say there was no choice, as even for the fussiest of eaters you were guaranteed to find something to eat.
The entertainment that was on varied and the team tried to cater for everyone 👍.
We are already looking forward to coming back for another visit.
Keep up the good work 👏 👍