Hotel Sultan in Can Picafort

I stayed here for 1 week in September and it was a good experience! Room and hotel was clean. Staff were friendly and helpful. Some spoke more English than others which wasn't too much of a problem as my friend is fluent in Spanish so that made things a lot easier but even still they were all very friendly and polite! There is always someone on the reception desk too! I had a great view from my room. Wi-Fi only worked in the lobby and pool area so i had to spend more money on data for my phone. Pool was separate to the hotel which i found a bit strange at first but it wasn't that big of deal was a quick and quiet walk to across the road. Pool area was nice too. The location was ideal!! Literally less than a 5 minute walk to the beach and main ***** of bars, restaurants and shops! Special shoutout to the older gentleman who was on the reception desk over night, he was lovely and made both me and my friend feel safe when coming back from the bars/ club!

Beautiful hotel which has pool and gluten free (sin gluten) breakfast available on request. Friendly staff, next to the beach. Very happy to stay here.

Hotel Sultan was the type of no frills hotel we like. Room 707 (7th floor) lovely side sea view with sun on the balcony until 4pm. Free air conditioning, but extra payment for fridge and kettle. No WiFi in bedroom, but lots of English TV news and programmes. 24 hour bar/reception. 2 lifts. Hot and continental breakfast with fresh melon and oranges each day. Good coffee machine, pastries, toast, breads, jams cereals etc. Breakfast prompt 8:00 - 10:00am. If you are a bit late for a leisurely breakfast, get everything you want to eat and drink, and have your food in the conservatory area. This way you won’t have to rush out when the restaurant closes. Fruit juice was a bit hit and miss, so we brought our own down to breakfast. You might want to take some English teabags too! 5* location - beach and promenade, and main pedestrianised ***** with bars, shops & restaurants both less than 5 minutes away (turn right when exiting the hotel) You are not far away from anything you might need. There is a lively outside bar virtually across the road from Hotel Sultan. There is a small secured side, and front area of the hotel to have a drink and people watch. Superb Chinese restaurant/takeaway next to the hotel (turn left when exiting). Beautiful king prawns! The bus stops to Alcúdia resort, beach, old town and Palma is outside the library (walk up the side of the hotel and turn right at the main road - there is a statue outside) or just before Aldi’s (turn left at the main road). When using buses, use the same debit card to tap the machine on entry and on exit. If there are 2 or more of you, tap the card twice or more on entrance and exit. You can save yourself €5’s or more. Customer service at Sultan: We had no problem, and found all staff to be curteous and pleasant. Ca’n Picafort is popular with German people, and I think this is why the staff are less familiar with the English language. So perhaps, a little patience is sometimes needed. The restaurant can get very busy at breakfast time, and I think the 2 staff members working there might feel a bit overwhelmed at times. I think that the location of this hotel would be ideal for the single traveler who I think could feel very safe holidaying here. Thank you Hotel Sultan, I think we might be back!

Look the hotel is clean the staff are warm and welcoming, yes it’s a budget hotel but I really don’t know why people are whining so much you get what you pay for. For a cheap and cheerful hotel this is lovely. Had a really warm welcome and a peaceful stay. Nice bed and a 5 min walk from the beach . Small rooms but I really liked it here. If you’re not fussy then book it if you want 5 star don’t book a 2 star 🤷🏼‍♀️

After reading reviews on this hotel we were pleasantly surprised while at staying here. Despite the negative reviews we had a great stay here .This is a great hotel for a bargain price! The room had everything we needed (tv,AC and fridge) was lovely and clean aswell as spacious. The location couldn’t be more perfect only a few minutes walk from the beach ,shops ,bars and bus stops but not to close that you can hear them on a night. The staff were friendly and helpful despite not being the most fluent in English. The decor of the entrance and foyer was modern and stylish however the decor of the rest of the hotel was basic which again you can’t complain for the price of the hotel. The pool was okay, we found it was too cold for us and there was also about a foot gap from the side of the pool to where the water starts.the pool is also across the road from the hotel but Being that close to the beach means if your not to into the pool it’s only a short walk to the beach. Breakfast was a good back up to have but was a very limited selection if you don’t like to have the same thing for breakfast everyday you may not find the breakfast buffet is for you . To summarise I would definitely recommend this hotel and would stay here again in the future!

Ok it's not a 5 star but it's definitely better than a 2 star. Room is perfect, clean, beds are most comfortable beds I've slept in, staff are absolutely lovely, I found them all extremely friendly, breakfast is basic but fills the gap and look we all overeat so this fills u nicely, nice bar, didn't use pool as fantastic beach is only 2 mins away, spar next door and also lovely restaurant very reasonably priced. Teenagers were happy out going around all the clothes shops in the area, I was very happy with my stay in hotel and would definitely reccomend it, if your very fussy yes you will find fault but it's a good price, clean, great location, lovely staff

A small and no frills hotel that is great value for money. The room was basic but still plenty of storage. Beds were comfortable enough. An issue with the shower head was addressed within a couple of hours of reporting it. Extra pillows brought to our room very quickly. Breakfast very good. Hot food, 2 types of eggs, bacon, sausages, tomatoes and fried potatoes. Cold meats and cheese, cereals, bread, bread rolls, cakes and pastries, it’s all there buffet style. Cleaning staff were in every day, towels changed even when not left on the floor. The location was ideal for us. We were a few minutes walk from the beach and all the bars and restaurants. The hotel is off the main ***** so you didn’t have the noise from the fun. A couple of negative points:- The bathroom grouting needs redoing as quite stained. Only one socket in the bedroom, apart from the shaving socket in the bathroom. Needed to juggle phone charging, kindles etc but we managed. We were on 3rd floor, you need to go further up for a seaview. Our balcony overlooked a tired looking building but it was sunny so great for drying your towels and swimwear. We didn’t sit out there as so close to the beach. The pool is across a small road at the side of the hotel. The pool is lovely and cool with sunbeds and parasols in good condition. There is a pool bar there with what I think were downstairs toilets but this remained closed whilst we were there. You have a short walk into the hotel for toilets and bar but it was a shame the pool bar wasn’t open. We had an early transfer home so we were leaving before breakfast starts (8.00-10.00). When I asked if we could could have an early breakfast or even just coffee, we were told no, there are no staff. Given that the reception is manned 24/7 and they have a coffee machine behind the bar, I felt they were disappointingly unhelpful. There are no tea/coffee making facilities in the room. I have never had that in any other hotel I’ve stayed in where they didn’t offer something for their guests on an early check out. That aside we had a very comfortable stay at the hotel. We had everything we needed for a great holiday albeit on a no frills basis.

For a 2 star hotel I would say this is excellent. It is very central for the beach and shops/bars/restaurants. The breakfasts were good with a cooked breakfast option as well as continental. The best thing about this hotel for me was the staff who were so helpful, cheerful and sociable. I have stayed at four star hotels near bye and felt quite upset by the attitude of their staff so well done staff of Sultan.