Grupotel Amapola in Platja de Muro

We’ve just returned from a stay at this Grupotel and unfortunately, it didn’t live up to expectations. While the hotel is rated as 3 stars, much of the promotional material and pricing suggested a higher standard — and it really didn’t deliver. The food was the biggest letdown: repetitive, bland, and lacking variety. As all-inclusive guests, we expected to be able to enjoy the food onsite, but ended up eating out most days, which completely defeated the point. The room was small and dated, with fraying towels and linen, and extremely uncomfortable beds. While the staff were friendly and did try to help by adding quilted mattress protectors, the key issues remained unresolved. There was also a strong smell of sewage around the pool area, which made it difficult to relax outdoors — not what you expect when you’re trying to enjoy a sunny break. In terms of atmosphere, we also felt that the hotel is much more suited to an older age group. As a younger couple, we found there was very little entertainment or activity on offer that appealed to us — bingo nights and low-key events didn’t really suit our interests, and we couldn’t see how it would suit families with children either. It just lacked energy and variety. After four nights, we made the decision to change hotels entirely — at our own cost — spending over £1,000 to salvage the rest of our holiday. And honestly, thank goodness we did. The difference in comfort, quality, and experience was like night and day. Sadly, we couldn’t recommend this hotel to anyone looking for a relaxing, modern, or enjoyable all-inclusive experience.

Rubbish hotel, manager was horrid to us! Her attitude was horrible and she lacked of respect. We didn’t use any of your facilities, we went to a different hotel who was very understanding and let us use their facilities instead

If you’re on the first floor forget about sleeping before midnight and waking up after 07:30.
Not the hotel experience I was looking for .