Condesa Hotel in Platja de Muro
✅ Staff described as very friendly, helpful, and hardworking across multiple reviews ✅ Excellent location right on a beautiful public sandy beach with easy access ✅ Varied and plentiful buffet options at breakfast and dinner with good quality food ✅ Good family facilities including kids’ club, children’s pool, and evening entertainment ✅ Large outdoor swimming pool with a VIP area and terrace bar with sea views ❌ Some rooms suffer from humidity and unpleasant smells; renovation needed ❌ Air conditioning in some rooms is insufficient or inconsistent, especially in heat ❌ Noise issues reported due to thin walls and early housekeeping starting at 7 AM ❌ Limited vegetarian and vegan food options noted as repetitive and poor ❌ Sunbeds on the beach must be paid for separately and are limited in availability
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Description
Condesa Hotel is a large 4-star property established in 1974 and renovated in 2009, offering 475 rooms across five floors. Its spacious, warmly decorated rooms cater to both business travelers and vacationers. The hotel features a variety of room types including suites with partial or full sea views and adults-only deluxe options. Facilities include two restaurants (one a la carte), two bars, a large outdoor pool, and a terrace for sunbathing. Families will appreciate the kids’ club, children's playground, water park with slides, and entertainment programs. The hotel is praised for its friendly, helpful staff and direct access to a sandy public beach just 10 meters away. While some guests note that rooms could use renovation and air conditioning can be inconsistent, the overall service quality and amenities make it a comfortable stay. The property also offers free Wi-Fi in the lobby and a fitness center, plus billiards and table tennis for recreation.
Location
Condesa Hotel is located in Playa de Muro, Spain, at Calle Roselles, 4. It sits just 10 meters from the public sandy beach Playa de Muro, providing direct beachfront access. The airport in Palma de Mallorca (PMI) is 44 kilometers away, about a 45-minute drive. Nearby dining options include the Pepita Beach restaurant (149 m away, rated 8/10) and Beachclub Floridita (183 m, rated 9/10). Public transport connections to Palma and Alcudia are available within a 5-minute bus ride. The hotel’s position on the first coastline allows guests to enjoy golden sands and clear waters with ease.
Tips
- Book early to secure sunbeds at the beach as they fill up quickly and are not included in the stay.
- If you are sensitive to noise, request a room away from elevators and entertainment areas since walls are thin and housekeeping starts early.
- For vegetarians or vegans, consider bringing snacks or dining outside occasionally, as options onsite are limited.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 14:00-23:30. Check out time: 03:00-11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Room service
- Family room
- Smoke Detector
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Vending machine
- Microwave oven
- Free Wi-Fi
- Free internet
- Wi-Fi in the hotel
- Shuttle
- Car rental
- Airport transportation - drop-off
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Billiards
- Hiking
- Fishing
- Sun Deck
- Parking
- Free parking nearby
- Water park
- Swimming pool
- Outdoor pool
- Water fun
- Seasonal outdoor swimming pool
- Water sport facilities
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Table Tennis
- Snorkelling
- Golf course
- Fitness facilities
- Gym
- Doctor
- Solarium
- First Aid Kit
- Playroom
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 280 m. It takes 4 minutes To the beach!
The distance to the sea is 90 meters
Street view
Video: Playa de Muro - Hotel Condesa de la Bahia - Mallorca - Spain - 4k Drone
Map
Reviews
The views were amazing ! The hotel led to the best beach with golden sands and crystal clear waters.
The restaurant had a great choice of food and drinks. Although, we didn't see any tea.
As it was Halloween , the hotel decorations and cakes for children were great.
The evening entertainment was first rate performance. The alcohol certainly wasn't watered down. Would stay again as bus services into Palma and Alcudia is only 5 minutes away!
The rooms are spotless, and cleaned regularly. We had a great side sea view, with a very comfy bed.
The staff are really friendly, helpful and always smiling. All the staff work really hard and will help with anything required. They go above and beyond, especially with decorating the Hotel for Halloween and keeping children entertained.
Loads of amnenities, pool tables, air hockey table tennis, huge swimming pool and of course the hotel is perfectly located right on a stunning beach.
Hotel is very nice. If you are vegetarian or vegan the food is not great. Thankfully I was only there 5 nights but I am heartily sick of lasagne and pizza!
I have a medical condition which means I overheat so I chose a hotel with air con. On day 3 of my stay it stopped working. It was fixed but was no longer cold. I was informed that there was no more as it was so cold outside. It was 23 degrees!! I was told a fan would be sent which it was not. I felt very unwell on the last night of my stay.
Overall this is great hotel with a lot of amenities, just on the beautiful beach, and friendly staff. We had specious family suite with beautiful sea view. Our room was cleaned every day by amazing women, I didn’t remember her name but she was so lovely, she even make sure our daughters toys are placed on the bed every day to surprise her. We had bad and breakfast service. Breakfast in one of the restaurants was better then in the other, but overall plenty of options. I would definitely recommend this hotel
We arrived at the hotel very late and we were welcomed by the gentleman at reception, the staff is very nice and friendly besides a couple of them - our room was very small, with a smell of humidity that seemed like no one opened those windows for weeks. There’s also a poorly advertised (which is on purpose) “double bedroom” which is clearly 2 single beds put together.
Not just that, but you could hear everything from other rooms or the corridors and I mean everything: coughing, laughing, arguments, sex, farts, everything. Who can sleep like this?! Specially the house keeping starts cleaning and moving everything at 7AM. Zero relaxation in your own bedroom.
We called reception to ask for a clothes iron, they told us to go downstairs to pay the deposit and we were walking in the middle of the hotel with an ironing board back to the room.
From my experience, this is not a 4 stars service.
Regarding the “private beach” (they never mention it but they make you think that there is) doesn’t exist because all the beach beds belong to the city council and you need to pay for it.
The swimming pool was nice, but the drinks were very expensive for the brands they were serving.
Breakfast was ok but you needed to go at 7.30AM (when they open) to find some things that they don’t refill throughout the opening time, leaving the empty plates there.
2 out of 5.
At the foot of the sandy beaches and the sea.
Very good and very varied buffet, lots of choice for breakfast and dinner.
A second Italian restaurant is available.
A bar on the top floor of the hotel with a magnificent view of the sea.
Very large outdoor swimming pool with a VIP area.
Deckchairs in the hotel.
Deckchairs on the beach for a fee of €20 per day
I recommend this hotel.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Condesa Hotel
Does Condesa Hotel have rooms with sea views?
Yes, the hotel offers several room types with partial or full sea views, including Double room with partial sea view, Double room with sea view, Premium Double room with partial sea view, Premium Double room with sea view, and various Junior Suites and Suites with sea views.
Is there a kids’ club and children’s facilities at Condesa Hotel?
Yes, the hotel has a kids’ club for ages 4-12, a children’s playground, kids’ pools including a water park with slides, a children’s menu in the restaurant, and entertainment programs designed for families.
How far is Condesa Hotel from the nearest airport?
The hotel is approximately 44 kilometers from Palma de Mallorca Airport (PMI).
Are pets allowed at Condesa Hotel?
No, pets are not allowed at this property.
Is the beach in front of the hotel private?
No, the beach is public. Beach lounge chairs and umbrellas are available but must be rented separately as they belong to the city council.







































































































