Duna Hotel Boutique in Peniscola

Awful. Do not come here if you want to sleep or rest. Woken up at around 7:30 by the sound of someone loudly cleaning the floor outside the room, then at 10:30 by an electric drill in one of the nearby rooms.

Totally inconsiderate when people have paid to come away to rest and I had already advised the hotel I was sick with a fever. The Aircon also barely works. In the room we were given there was also disgusting water penetration as well as insufficient cleaning - as shown in the attached photos.

I came here to celebrate my birthday and would rather have stayed at home. When my husband complained, the receptionist was very dismissive.

On Google, this hotel is listed as three stars. This is clearly misleading, as outside there is a huge sign stating it is actually a two star hotel.

I should have read their responses on Google to other negative reviews before booking, where the general lack of care or customer service is very evident - one of the worst attitudes I have encountered.

Shocking levels of service.