Hotel Boutique dONNA Superior in Castelldefels
✅ Sea-facing rooms praised for stunning views and spaciousness ✅ Friendly and attentive staff, especially reception personnel like Erik and José María ✅ Free use of towels for pool and beach provided ✅ Onsite restaurant and bar receive positive remarks for quality and service ✅ Pool area with comfortable loungers and beach umbrellas ❌ Multiple reports of poor room cleanliness and maintenance issues ❌ Some guests experienced rude or dismissive behavior from certain staff members ❌ Breakfast described as limited in variety and sometimes poorly served ❌ Room features such as lighting, bathroom design, and broken furniture noted as problematic ❌ Inconsistent housekeeping with rooms occasionally not cleaned properly between stays
Rooms and prices
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Description
Hotel Boutique dONNA Superior is a four-star property located in Castelldefels, Spain, offering sea views and modern amenities. The hotel features three room types: Donna Double room with sea view, Donna Double room with balcony and sea view, and Donna Promenade Double room. Guests can enjoy onsite facilities including a restaurant, bar, garden, terrace, and a swimming pool with a pool cover. Services such as 24-hour reception, free parking, laundry, and car hire are available. While the hotel has a stylish design and an excellent location near the beach, reviews reveal mixed experiences regarding cleanliness and maintenance. Some guests commend the spacious rooms with quirky glass showers and friendly staff, especially at reception, whereas others report issues like dusty rooms, worn furnishings, and inconsistent housekeeping. Breakfast is served a la carte but is noted to have limited options. Pets are not allowed, and children are not permitted to stay. The hotel is suitable for travelers seeking proximity to the beach with easy access to local restaurants.
Location
Hotel Boutique dONNA Superior is situated at Passeig Maritim, 171 in Castelldefels, approximately 2.16 km from Platja de Gavà beach. The property is 9 km from Barcelona El Prat Airport (BCN), making it convenient for travelers arriving by air. Nearby dining options include Restaurant Solraig by Tibu-Ron just 47 meters away, Cafe the Beach Restobar at 62 meters, and Restaurant Chino Feliz II at 234 meters, all rated 8/10. A bus stop directly in front of the hotel provides easy access to the town center. The hotel’s seaside location offers scenic views and quick access to the promenade and beach area.
Tips
- Book a sea-facing room to enjoy the hotel’s best views.
- Arrive prepared to manage your own table setup during breakfast at busy times due to limited staff.
- Use the free towels available for both the pool and the nearby beach.
Policies and conditions
- Child policies: Children are not permitted to stay at this property
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: A la carte [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Ticket assistance
- Garden
- Terrace
- Electric car charging
- Room service
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Restaurant
- Free Wi-Fi
- Car rental
- Spanish
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Garage
- Outdoor pool
- Pool facilities
- Conference Hall
- Pets Not Allowed
The nearest beach is located on the distance of 2160 m. It takes 32 minutes To the beach!
The distance to the sea is 140 meters
Video: Hotel Boutique dONNA 4* Superior, Castelldefels, Spain
Map
Reviews
The downside is that the rooms would benefit from a deep clean and some maintenance. Although the hotel has been renovated, signs of wear and tear are visible and cleanliness standards need to be improved. Breakfast was okay, but service could be better - there is often only one person working, which means tables are left uncleared for too long and guests have to set up their own tables.
Overall, a lovely hotel with great potential that would be even better with more attention to cleanliness and staffing.
The lobby staff were very good and some of the servers were nice but there was a lady that was very rude constantly
First, the room telephone was not working, which meant that every time I wanted to order food or ask something, I had to physically go down to reception. This was very inconvenient. The bathroom was also poorly designed, the lighting was very dim, which made it uncomfortable to get ready, and there was no hanger or rail to place the towel. Small details like these make a big difference.
Breakfast was very disappointing. The only hot food available was scrambled eggs, and apart from that, the options were extremely limited. The orange juice wasn’t natural either, which was a letdown. For the price of the stay, I expected a better breakfast selection.
Another downside was the service. Staff seemed to be having problems with clients on a regular basis, and at times their attitude came across as rude or dismissive. It didn’t create a welcoming environment and made the atmosphere feel tense rather than relaxing.
Overall, the hotel served its basic purpose, but the lack of attention to detail, poor breakfast, and unprofessional service make it difficult to recommend.
Despite the hotel's website saying check-in was at 2, my room was ultimately not ready/cleaned till 4 o'clock. To make matters worse, the check-in clerk was arguing about check-in time and kept telling me "20 more minutes, 20 more minutes" perpetually.
Additionally, the room/property was not very well kept up. Multiple pieces of furniture were broken or damaged, and the walls were dirty. Towels/linens/everything was of the lowest quality and very warn, as was the furniture in the rooms and by the pool. The hotel's location is very good, and with some more care it could be a very nice hotel.
Nice bar service.
When we asked them to clean again they were still disgusting. The walls were covered in dead insects and filth. Everywhere dust and hair.
They even left our door open after “cleaning” so everyone could enter our room.
In the yard were dead animals which they did not remove when asking.
They never cleaned our rooms when staying there, they only put back out towels and bed.
The rooms are very noisy, you can hear everything and everyone.
There is a lot of glass with handprints that weren’t ours.
The pictures are pictures AFTER we asked them to clean again.
I do NOT recommend staying there.
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Frequently asked questions about Hotel Boutique dONNA Superior
Are pets allowed at Hotel Boutique dONNA Superior?
No, pets are not allowed at this hotel.
Is there free parking available at the hotel?
Yes, free parking is included if you book directly with the hotel.
What types of rooms with sea views does the hotel offer?
The hotel offers Donna Double room with sea view and Donna Double room with balcony and with sea view.
Are children allowed to stay at this property?
Children are not permitted to stay at this property.
What are the breakfast options and timings?
Breakfast is served a la carte daily from 07:30 to 10:00, with additional fees payable at the property.
