Mirage World in Icmeler

After 10 days at mirage world, tbh I’m glad to be going home, no the hotel was not awful however definitely not a 4 star hotel, on my first night we arrived at 10pm. The room I had been allocated was not what I had booked. It was absolutely horrendous, wall lights hanging off the wall, dirty bathroom with cracked tiles, dirty fridge and wall filler slapped on the walls that hadn’t even been sanded or painted. I had to stay with another couple in there room on the first night. I was then changed to another room in block c which was better. A very basic room but it was clean, had working air con and a balcony. The food here is not great. If you’re a picky eater you will soon get bored off living on chicken nuggets and chips. Things like boiled turkey and boiled veg were absolufelt horrific and the food was very repetitive so was very limited. The drinks were also very limited, with only vodka, gin and whiskey, and the juice is horrific.

One thing I can’t fault was the evening entertainment, really engaging and had a good variety of shows and options throughout the time we were here.

The pool was absolutely freezing however I can imagine in the peak of summer it would be much better.

Overall no I personally wouldn’t stay here again, however it was not a horrendous holiday, I would rate maybe a 4-5 out of 10

This hotel is not a 4 star. Maybe a 3 at a push. The entertainment is good, food wasn’t bad although there is flies everywhere but I suppose that can’t be helped. The night we arrived we were placed into a tiny room that was old and unclean, (hairs and stains in the bed sheets). It was nothing like the picture advertised on love holidays! The room was for 2 adults and a 7 year old. The child’s bed was basically like a camp bed and not comfortable at all. It wasn’t suitable for 3 people to sleep in. We had to pay £150 extra to be upgraded to a new room. So be careful when you book here and make sure you don’t book the standard room if you want to have comfort but if you’re not bothered about the room then you should be ok. One of the reception staff named Parvana was one of the rudest people I have ever met in my life, her attitude was disgusting and because of her alone we would never return to this hotel. She ignored us when we came to reception, she wasn’t helpful at all when asking about our transfer back to the airport, she was so dismissive and laughed at us rudely, I’m honestly shocked at how she’s still working there if this is how she talks to people. There was a lovely lady named ayse who was so polite and friendly.

Quite honestly I dont know where to start. We were so looking forward (for over a year) to this holiday. I've been to icmeler before and love the location. My parents recommended this hotel as they have been twice before. However it has now been bought by a Russian company and they have ruined it! The reception staff couldn't care less, the food was cold and inedible, we spent a small fortune eating out for the majority of our 10 day stay, all inclusive drinks.... vinegar wine and cheap local beer. Restaurant staff only paid us attention on the last day obviously hoping for a tip.
The rooms were clean enough but in my opinion certainly not 4 star standard. Our cleaning lady and the 2 bar staff at reception were the only people we were impressed with. Entertainment (if you can call it that) was very very poor. The hotel itself looks on the surface very impressive but I wasn't at all impressed. Won't be back!