Empire Cave Hotel in Goereme
✅ Rooms are spacious, clean, and well maintained, providing comfortable beds and a cozy atmosphere. ✅ The breakfast is generally praised as delicious and varied, often featuring in-house made authentic foods. ✅ Staff are described as exceptionally kind, attentive, and helpful, with several guests naming reception employees Elif and Ercan for outstanding service. ✅ The hotel design reflects local stone house architecture, enhancing the cultural experience. ✅ Free bike rentals and a tour desk are appreciated for organizing excursions. ❌ Some guests experienced significant mosquito problems in the rooms, affecting sleep quality. ❌ Several reviews note lapses in maintenance such as broken light bulbs, lack of room service, and missing amenities like hangers or stools. ❌ The garden and terrace areas have been reported as neglected or closed at times. ❌ Language barriers and limited English proficiency among some staff caused communication issues. ❌ Complaints about misleading photos and mismatched expectations were raised by a few guests.
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Description
Empire Cave Hotel in Göreme offers a stay in a building inspired by authentic Cappadocian stone houses, constructed in 2017. The hotel consists of two four-story buildings with a total of 20 rooms, ranging from economy to royal suites, including family and business options. Guests access check-in from 14:00 and must check out by 11:00. The hotel features amenities such as air conditioning, free WiFi, a sauna, a restaurant, and a 24-hour front desk. The garden and terrace create relaxing spots, while free bike rentals and a tour desk help organize excursions. The rooms are generally spacious and well-maintained, with many guests noting comfortable beds and cleanliness. The service is frequently praised for kindness and attentiveness, especially from reception staff like Elif and Ercan. However, some reviews mention issues such as mosquito infestations and occasional lapses in maintenance or attention to detail. Overall, with a rating of 8.4/10, the hotel provides a comfortable and culturally immersive experience in Cappadocia.
Location
Empire Cave Hotel is located in Göreme’s Aydinli-Orta Mahallesi area, about 47 km from Nevşehir Airport and 225 km from Esenboğa International Airport (ESB). It sits within walking distance—approximately 200 meters—to several local dining options, including the highly-rated Café SOS Cave Hotel and Manzara Restaurant. The hotel is also a short 5-minute walk from the Göreme bus terminal, facilitating easy access to regional transport. Guests will find that the hotel’s terrace and garden areas offer pleasant views, and the central location puts visitors close to shops, restaurants, and tour agencies for exploring Cappadocia.
Tips
- If you are sensitive to insects, request a room on higher floors and bring insect repellent as mosquitoes have been reported in some rooms.
- Consider confirming breakfast options ahead of time since some guests noted occasional shortages like missing milk for coffee.
- Use the hotel's tour desk early in your stay to plan excursions, and ask for staff assistance as they are generally helpful and knowledgeable about the area.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental A la carte Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, UnionPay, MasterCard, Visa
- Check in time: 13:00. Check out time: 11:00-12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Smoking areas
- Currency exchange
- Heating
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
- No elevators
- Electric car charging
- Room service
- Family room
- Minibar
- Hairdryer
- Flat-screen TV
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Breakfast
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- English
- Turkish
- Tour assistance
- Bike rental
- Hiking
- Parking
- Sauna
- Pets Not Allowed
Street view
Video: Empire Cave Hotel | Urgup, Turkey | Hotel Review 🛏️
Map
Reviews
After a bad experience at another place, I was lucky to be relocated here thanks to my friends — and honestly, what a wonderful surprise!
The hotel is spotless, the rooms are spacious, comfortable, and very well maintained. Breakfast is lovely, the garden is beautiful, and everything is designed to make you feel at ease.
The staff are truly exceptional — kind, attentive, and always ready to help. A special thank you to Elif and Ercan at the reception for their warm welcome and genuine care throughout my stay.
I highly recommend this hotel — it’s a real gem that I now share with everyone I know! 💛
The service was flawless from start to finish. The staff were incredibly kind, professional, and always helpful.
Breakfast was delicious with a great variety, the rooms were very clean, and overall everything was beyond our expectations.
We truly felt welcomed and well taken care of.
Highly recommended — we would definitely stay here again!
No welcome water or juice. No porter service for our bags. Reception toilets- paper towel dispenser empty.
Breakfast was good with all in house made authentic foods-coffee machine was faulty at breakfast no milk for cappuccino’s.
Reception staff weren’t fluent in English -two young staff not experienced enough- breakfast staff didn’t understand any English.
All staff had not uniform- didn’t know who was staff or guests.
No assistance with restuarant advise and tours- no pamphlets etc. We were told to call our agent.
Surrounding garden areas had overgrown weeds and dead plants and grass coming out paving-the setting is perfect but just lacked the final touches.
Reception area outside ashtrays full of cigarettes buds. Outside ground sign board surrounded with weeds.
Our rooms newly upgraded.
No stool for the dresser.
No baggage stools- our bags had to go onto the floor.
No hangers in the cupboard.
Water on first day then nothing.
Safe was on the base of the cupboard very awkward for older guests.
Globes blown in the room.
One cushion person only.
Kettle on the dresser with no wall plug- had to plug in the toilet.
No fridge in room.
No internal telephone system- had to walk to reception for service- reception staff had to come inform you at your room.
No room service available.
Headboard was loose.
Extra toilet paper and hair dryer were stored ontop of the towel rail heater in our bathroom. Plenty of space under the basin cupboard to store.
Our towels on the second day were just left on our bed - not placed in bathroom area.
All this hotel lacks is a good experienced manager. The building finishes are fantastic but are blemished because of no attention to detail. They were not ready for there start of there season.
Very disappointing because we paid 3/4 star rating hotel.
Very bad experience! There are lots of mosquitoes in the room, almost 15 mosquitoes one night, very suffering!!! Please see the photos
1) There are so many mosquitoes in the room, I killed 15 mosquitoes in one night, how is the hotel cleaning done, it's too exaggerated; and the front desk can only provide insect repellent, not sure if it is harmful to the human body, anyway, I sprayed a little in the room and felt uncomfortable in my throat
2) As soon as I checked in, they said there was a problem with our hotel reservation, and asked for an additional 25 euros for a temporary increase. The next day, I contacted Ctrip and said it was the agent's problem
I endured the temporary increase, but 15 mosquitoes in one night really bit me to death, I couldn't sleep at all
The breakfast was very delicious, the most satisfying breakfast.
The young man who received me was very utilitarian, and I didn't leave a good impression. But the price (one-day tour and hot air balloon, airport transfer price) was pretty good. Of course, you can't just accept the price he gives you, they get kickbacks. Their routine is to call to inquire about the price, as if the price is set by someone else. In fact, you don't understand how much he adds.
Each room has its own terrace.
5 minutes walk to bus terminal.
Hotel staff make arrangement for some tour if we ask them.
This hotel has Instagram account, where you can get more information.
POIs near hotel
Cafe and Restaurants near hotel
GOTUR RENT A CAR is his(manager) fatfer shop.
GOTUR RENT A CAR is his(manager) fatfer shop.
Frequently asked questions about Empire Cave Hotel
What types of rooms does Empire Cave Hotel offer?
The hotel offers a wide range of room types including Economy rooms, Standard rooms, Comfort rooms, Business rooms, Superior rooms, Deluxe rooms, Junior Suites, Suites, Family Suites, and Royal rooms, many with options for balconies or garden views.
Is there a restaurant on-site at Empire Cave Hotel?
Yes, the hotel has a restaurant where guests can enjoy breakfast and other meals.
Are pets allowed at Empire Cave Hotel?
No, pets and service animals are not allowed at the hotel.
How far is Empire Cave Hotel from the nearest airport?
The hotel is approximately 47 km from Nevşehir Airport and about 225 km from Esenboğa International Airport (ESB).
Does the hotel provide any support for excursions or local tours?
Yes, Empire Cave Hotel has a tour desk and staff who can assist with organizing excursions.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 124 USD The best time to book is August 25, with rates starting from 74 USD




























































