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47 USD
Mates Port Hotel in Istanbul
🌍 Istanbul, 11 Serçe Sokak, Beyoglu
● Center: 1.5 km
🌞 Sea - 3 min
✅ Staff described as polite and always smiling, trying to help in various situations ✅ Central location praised for proximity to the food district and cultural sites ✅ Cleanliness was highlighted positively in some reviews, with one calling it extremely clean ✅ Rooms described as comfortable and with good value for money by several guests ✅ Check-in process noted as smooth even during late arrivals ❌ Several guests reported rooms differing significantly from online photos, including size and condition ❌ Bathrooms sometimes shared and located outside the room, which caused dissatisfaction ❌ Problems with heating and bathroom fixtures such as leaking showers and cold rooms were mentioned ❌ Some reviews noted noise at night from the food district area affecting sleep ❌ Maintenance issues reported including broken lamps, mold in bathrooms, and damaged ceilings ❌ No elevator to upper floors was inconvenient for some guests
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Rooms and prices
2 guests
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Standard Double room
Wireless internet, air conditioning and minibar
Beds:
47 USD
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Deluxe Double room
Wireless internet, air conditioning and minibar
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116 USD
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Superior Double room
Wireless internet, minibar and private bathroom
Beds:
182 USD
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4 x
Family Quadruple room
Private bathroom
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Double Junior Suite
Wireless internet, minibar and private bathroom
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Double Suite
Private bathroom
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Deluxe Double Suite
Private bathroom
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Double Studio
Private bathroom
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Agoda
Description
Mates Port Hotel is a small 3-star accommodation established in 2004, offering 14 rooms in Istanbul’s Beyoglu district. The hotel provides a range of room types including Standard Double, Superior Double, Deluxe Double, Family Quadruple, Double Junior Suite, Double Suite, Deluxe Double Suite, and Double Studio. Guests can expect free Wi-Fi, free parking, and paid laundry and dry cleaning services. Despite being described as cozy with views of the Bosphorus and historic Karaköy streets, reviews reveal mixed experiences, particularly regarding room conditions and amenities. The hotel emphasizes security with 24-hour surveillance and offers express check-in and check-out. Note that pets are not allowed, and the hotel does not provide breakfast. Practical services such as ironing are available for a fee. The hotel is suited for travelers seeking a centrally located stay with basic comforts in a historic area.
Location
Located in Istanbul’s Beyoglu district, Mates Port Hotel is 1.5 km from the city center and 14 km from Istanbul Ataturk Airport (IST). It sits 500 meters from Sisahane metro station and 800 meters from Istiklal Street, a major shopping and nightlife area. The hotel is also close to cultural landmarks: Galata Tower is 600 meters away, and the Grand Bazaar is 2 km distant. Nearby are two notable churches — the Saint John Turkish Orthodox Church and Surp Pirgiç Catholic Church — within 111 and 107 meters respectively. The sea is only 185 meters from the hotel, providing quick access to waterfront views. For dining, Cafe Pandan Karaköy lies 83 meters away, with other cafes such as Georges Hotel Galata and Galata Life Hotel and Cafe within 300 to 350 meters.
Tips
- Confirm your room type and location before arrival to avoid being assigned to an offsite or smaller room.
- Bring earplugs if you're sensitive to noise, as some rooms face lively food district streets with noise until early morning.
- If you require a private bathroom, double-check the room amenities when booking.
Policies and conditions
- Child policies: Children aged 1 and above are welcome at this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Breakfast not provided
- Pets: Pets are not allowed
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Smoking areas
- Security guard
- Express check-in/check-out
- Garden
- Television in lobby
- Fire Extinguisher
- No elevators
- Reception desk
Rooms
- Room service
Services and amenities
- Ironing
- Laundry
- Dry-cleaning
- Luggage storage
Internet
- Free Wi-Fi
Beauty and wellness
- First Aid Kit
Pets
- Pets Not Allowed
The distance to the sea is 190 meters
Hotel view
Google panorama
Video: Mates Port Hotel | İstanbul, Turkey | Hotel Review ⭐
Map
Reviews
16.08.2025
The room didn't have a bathroom or toilet inside. I went with my boyfriend and it was a terrible experience. The bathroom was outside and shared with others. And the bed hurt my back terribly. I didn't like the hotel at all.
20.01.2025
Be warned that they have two separate properties. I booked a few weeks out and was surprised when we arrived and they moved us offsite to another room that was nothing like the ones posted online. Still I decent room but should have been charged half because of room size and deception. Call ahead to confirm if you aren’t sure. The location we moved to was still fantastic right in the middle of the food district but was a little loud until 2-4am. I only took video so I can’t post pictures but it was quite small and cramped for the two of us.
05.12.2024
This hotel is a fraud, the room looks nothing like the description (the room is much smaller, the light is not clear, no space to even put a suitcase) and everything was broken (the attached pictures shows a broken restroom outlet, broken standing lamp, and it was a hole under the TV). I decided to not stay there and get the refund, the manager agreed to give me my money back and after I left and made another reservation elsewhere, he contacted me and told me the owner refused to approve the refund so I ended up paying for the same stay twice. I never had such an experience with a hotel and it is definitely not a four stars criteria property.
03.12.2024
Let me tell you what I experienced, you decide
We checked into the hotel on the first day, the room we chose was different from the photos, they apologized and said there was a mistake, we accepted
We left the room on the second morning, when we returned, the room was cold, we realized that the heater was not working, we solved it by removing the thermostatic valve and it worked, since the air conditioner was central, it did not work at all
We tried to take a bath, the shower was leaking water from both the bottom and the top, after the shower, the whole bathroom was covered in water, we informed them, only the bottom part was repaired
We tried to take a shower on the third day, the water was getting hot and cold
The staff always tried to help, they tried to do their best in every matter, they were always smiling, they were very polite both on the phone and in person
The hotel's location is nice, central but it is in a quiet spot, there is not much city noise
We checked into the hotel on the first day, the room we chose was different from the photos, they apologized and said there was a mistake, we accepted
We left the room on the second morning, when we returned, the room was cold, we realized that the heater was not working, we solved it by removing the thermostatic valve and it worked, since the air conditioner was central, it did not work at all
We tried to take a bath, the shower was leaking water from both the bottom and the top, after the shower, the whole bathroom was covered in water, we informed them, only the bottom part was repaired
We tried to take a shower on the third day, the water was getting hot and cold
The staff always tried to help, they tried to do their best in every matter, they were always smiling, they were very polite both on the phone and in person
The hotel's location is nice, central but it is in a quiet spot, there is not much city noise
13.03.2024
The location is excellent, in an area full of pubs and restaurants. The hotel probably has two different buildings. Economical price, however it had some defects: The sofa was not a real sofa bed and was uncomfortable and with a division in half which was very uncomfortable for sleeping. Several signs of decay in the room. Room cleaning not good. The staff took us to our room, located on the 3rd floor without a lift, only to then realize that there was no key to the door. Cold apartment, radiators always off. There is no radiator in the bathroom. The photos on booking make the room seem much newer and nicer than it actually is.
13.12.2023
It's still okay, in all aspects
27.11.2023
It is extremely clean, in the very center of Istanbul, Karaköy, in a quiet street and in a quiet room. The staff and cleanliness were very good. It was one of the most affordable places I have stayed in recently in terms of price and performance.
20.10.2023
Hotel is not like pictured and told!!!! The rooms are very very dirty, we even had hair in the minibar and one hanging down from the air conditioner. We had mold in our bathroom and the ceiling over the bed was damaged!!! All comments are fake!!! We trusted the previous comments but it was horrible!!! We did our check out immidiatly and had to book another hotel. Would never ever go Again! Don‘t trust the comments in the internet! No reception in the hotel, no wardrope in the rooms, no elevator for the 5th floor.
17.10.2023
Nice boutique hotek
Good location in safe area. Friendly staff. Amenities are basic and standard enough for all I need. I like the hot shower facilities. A socket does not work very well. No elevator. Overall it’s very good value for money.
Good location in safe area. Friendly staff. Amenities are basic and standard enough for all I need. I like the hot shower facilities. A socket does not work very well. No elevator. Overall it’s very good value for money.
18.07.2023
We arrive very late and there was person to welcome us . Check -in was very smooth and welcome ! Room was enough big comfortable and clean , We stayed 5 days , any request we had was solved quickly and with professionalism. Thank you guys for making our stay comfortable. Highly recommended . Prices is more than reasonable. Thank you Again and very soon see you again !
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!
POIs near hotel
Saint John Turkish Orthodox Church (2 min)
Turkish Orthodox church in Karaköy representing an independent branch of Orthodox Christianity established in early 20th century.
Surp Pirgiç Catholic Church (2 min)
Armenian Catholic church serving the Catholic Armenian community in Istanbul with historical religious significance.
Church of Saints Peter and Paul (5 min)
Catholic church in Istanbul with regular Sunday services. Open Thursday and Saturday-Sunday afternoons.
Tickets: Galata Tower: Entry Ticket + Audio Guide, 40 EUR View
Italian Synagogue (6 min)
16th-century Sephardic synagogue in Beyoğlu district, one of Istanbul's oldest Jewish houses of worship.
Tickets: Galata Tower: Entry Ticket + Audio Guide, 40 EUR View
The Jewish Museum of Turkey (7 min)
Museum documenting Turkish Jewish history and heritage. Exhibits artifacts from centuries of coexistence.
Tickets: Galata Tower: Entry Ticket + Audio Guide, 40 EUR View
Cafe and Restaurants near hotel
Cafe «Pandan Karaköy suit» (1 min)
Mahallesi
Reviews22.12.2025
Lovely cafe. Sweet old lady who spoke little English but was very helpful and served us a delicious breakfast.
03.12.2025
I went for the cafe, never knew there was a hotel or smth. Anyway, the breakfast was delicious and not overpriced, the Bazlama was juicy and not too heavy for a breakfast. The Meneman and the fries were just so right but i ordered a Flat White but they got me a Cappuccino! They were so lovely though and i enjoyed it💖💖
07.09.2025
My husband and I are currently visiting Istanbul and stumbled across this lovely cafe within a 2 minute walk of our hotel. We both got the cheese omelet and it was so delicious!! Very reasonably priced at around 800 Turkish lira for the both of us. Everything even down to the honey and the butter were so fresh and tasted great. Definitely recommend for a quick bite in the morning
26.06.2025
We’ve been in Istanbul for five days. This was the best breakfast—authentic Turkish breakfast recommended by a local. It’s on a super cute street under a canopy of umbrellas. We highly recommend!
14.05.2025
Very loud on weekends, hard to sleep because of the music from bars around. Room is nice but they barely clean the rooms when you request it. Location is convenient if you don’t worry about the noise on weekends.
Cafe «Georges Hotel Galata» (5 min)
Müeyyetzade, Serdar-ı Ekrem Cd. No:24, 34425 Beyoğlu/İstanbul
Reviews17.12.2025
Fantastic boutique hotel in excellent location for shopping, bookstores, cafe society! Very French, in charm and hospitality and cuisine. Charming boutique hotel Close to Galeta Tower but on a quiet cobbled side street with antique shops & cafes. Lovely rooftop restaurant, perfect for breakfast or dinner or coffee with sweeping view of Golden Horn. Staff is very welcoming and helpful (I didn’t understand the shower!) (the came right up and showed me!) Our room was very comfortable & quiet.
14.12.2025
A nice boutique hotel. We have had amazing experiences in the previous times I had been there with my wife. However the last time would probably be the last time because the pricing is just absurd. It is the inflation that is the biggest problem, but George Hotel milked this situation for every Cent or Lira in this case. The service is still impeccable, the rooms have so little privacy even with my partner it feels awkward at times, everything is within walking distance which is great, however, I don't think it is worth the price anymore... Value for money is just not there no matter how good of a service they have, the hotel feels worn out a bit, stiched together in places. I still love it, had the best memories years ago. But my last visit a couple of weeks still stings. In all fairness, if all you care about is service and accessibility to everything and price is not an issue nor is privacy. This hotel is for you. Otherwise you are better off somewhere else
18.11.2025
My wife and I have spent wonderful time in Georges Hotel. The place is chic and beautiful, the service is very welcoming and helpful. The top terrasse restaurant view and food quality make it difficult to go elsewhere for dining. We've been blessed to discover that hotel. It's location make it so convenient to walk around the city historic neighbouroug and beyond.
15.11.2025
Location is absolutely amazing, but we were lied about the room as we reserved a sea view with balcony but have received a “garden” view which smells like cat piss when you open the balcony. They said they have received a different type of reservation by the service provider and were showing a flying paper with a room code which responds to a normal room, which means nothing to us.
The rooms have molded floors around the bathroom, smell like mold and the view is non existent.
Bathroom ceilings are molded and when you take a shower the whole bathroom area has couple of centimeters of water. The shower was broken as well.
The beds are on the lower side of the comfort as well and the room isolation is like a cardboard.
Absolutely an awful experience and would not recommend despite the good location. I am leaving pictures so anyone can be a judge (can’t leave the scent unfortunately). It’s a 3 star hotel at the absolute most and don’t know how they got 4… maybe few years ago, but now everything is run down.
The manager Georges repeats 10 times how everything can be arranged and have a nice experience, but actually takes no action at all.
The staff tries to be nice and helpful but does nothing as well, probably because of management.
Note:
As a reply to the comment below, since its not possible to respond. We are free to do what we like stay or not, comment or not. Despite the wrong reservation, i left photos which has nothing to do with the reservation but just showing the real image of the hotel. So everyone can be a judge.
The rooms have molded floors around the bathroom, smell like mold and the view is non existent.
Bathroom ceilings are molded and when you take a shower the whole bathroom area has couple of centimeters of water. The shower was broken as well.
The beds are on the lower side of the comfort as well and the room isolation is like a cardboard.
Absolutely an awful experience and would not recommend despite the good location. I am leaving pictures so anyone can be a judge (can’t leave the scent unfortunately). It’s a 3 star hotel at the absolute most and don’t know how they got 4… maybe few years ago, but now everything is run down.
The manager Georges repeats 10 times how everything can be arranged and have a nice experience, but actually takes no action at all.
The staff tries to be nice and helpful but does nothing as well, probably because of management.
Note:
As a reply to the comment below, since its not possible to respond. We are free to do what we like stay or not, comment or not. Despite the wrong reservation, i left photos which has nothing to do with the reservation but just showing the real image of the hotel. So everyone can be a judge.
02.11.2025
Really lovely boutique hotel in the heart of Galata!
I stayed at Georges Hotel Galata for five nights and had a great experience. The location is perfect: steps from Galata Tower and all the energy of Beyoğlu, with Karaköy's waterfront just down the hill.
The rooms have beautiful high ceilings that make the space feel elegant and airy. The showers are wonderful, and I loved the thick towels and sheets (plus there's a heated towel warmer, which is a nice touch). PRO TIP: ask for a room on the garden side if you can. The neighbourhood is lively and bustling, but the garden-facing rooms are surprisingly quiet.
What really stood out was the service. The concierge staff are genuinely kind and helpful, not just going through the motions. They made reservations at local restaurants for us and gave great recommendations. When I had a plumbing issue in my room, the manager Mr. Serkan personally checked on it multiple times and made sure everything was handled professionally. That level of attention makes a real difference.
Oh, and there's a charming resident cat named Lollipop who adds personality to the place
The rooftop bar has spectacular views and excellent cocktails. If you're looking for boutique luxury with personal service in the Galata area, I'd definitely recommend Georges Hotel.
I stayed at Georges Hotel Galata for five nights and had a great experience. The location is perfect: steps from Galata Tower and all the energy of Beyoğlu, with Karaköy's waterfront just down the hill.
The rooms have beautiful high ceilings that make the space feel elegant and airy. The showers are wonderful, and I loved the thick towels and sheets (plus there's a heated towel warmer, which is a nice touch). PRO TIP: ask for a room on the garden side if you can. The neighbourhood is lively and bustling, but the garden-facing rooms are surprisingly quiet.
What really stood out was the service. The concierge staff are genuinely kind and helpful, not just going through the motions. They made reservations at local restaurants for us and gave great recommendations. When I had a plumbing issue in my room, the manager Mr. Serkan personally checked on it multiple times and made sure everything was handled professionally. That level of attention makes a real difference.
Oh, and there's a charming resident cat named Lollipop who adds personality to the place
The rooftop bar has spectacular views and excellent cocktails. If you're looking for boutique luxury with personal service in the Galata area, I'd definitely recommend Georges Hotel.
Galata Life Hotel and Cafe (5 min)
Şahkulu, Galip Dede Cd. No:75, 34421 Beyoğlu/İstanbul
Reviews10.04.2024
Very close to the Galata tower (during my visit the tower was under reconstruction so that didn’t help). The staff don’t attend during late night/early morning so that’s something to note. The private room was a little small, but you can’t beat the price with that. The staff can be overwhelmed because they have guests and customers for their shop at ground floor but they are friendly really try their best to help you.
28.01.2024
I was so surprised when i saw my room and big bed! Rooms are not very big but it’s cozy. You can’t beat the location - walking distance to everything. And of course loved the hospitality of the owners. This was so refreshing comparator to big hotels. I would like to come back and for this price it will be always on my radar
23.10.2023
I had a wonderful stay at this hotel near Galata Tower! The personal touch from the staff made all the difference in the world. From the moment I arrived, I was greeted with warmth and genuine hospitality. The location couldn't have been better – just a stone's throw away from the iconic Galata Tower, which made exploring Istanbul a breeze. The rooms were clean and comfortable, and the overall atmosphere was cozy and inviting. I highly recommend this hotel to anyone looking for a memorable stay in the heart of Istanbul.
01.05.2023
Cozy, quaint, affordable, clean, good bed, good water pressure and heat, good climate control, super friendly and accommodating guy to check in with. You can tell he genuinely wants to make sure you are taken care of. More than I need to be happy at this price. Not sure if there is a cafe here or if breakfast is served, didn't ask. The friendly guy has tea available and offers every time you go in or out. No elevator but if you are walking around this part of Istanbul you can handle it. A bit of noise from the street until about 10 or 11pm, but again, remember what part of town you are in. You get in via a jewelry shop, not super obvious from the street but trust Google maps and be observant when you are close.
15.10.2022
The best hôtel in the country thank You zuhat
Frequently asked questions about Mates Port Hotel
Does Mates Port Hotel provide breakfast?
No, the hotel does not provide breakfast.
Are pets allowed at Mates Port Hotel?
Pets are not allowed at the hotel; however, service animals are allowed on request.
How far is Mates Port Hotel from major transport links?
The hotel is 500 meters from Sisahane metro station and 14 km from Istanbul Ataturk Airport (IST).
Does the hotel have elevators for upper floors?
Yes, the hotel has a lift.
Are bathrooms inside the rooms at Mates Port Hotel?
Some guests reported that certain rooms do not have private bathrooms and share facilities outside the room. Contact the hotel directly for details about your specific room.
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