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87 USD
Wyndham Istanbul Old City in Istanbul
🌍 Turkey, Istanbul, Kemalpasa Mah. Sehzadebasi Cah. Celal Aga Konagi No 1 Vezneciler – Fatih
● Center: 1.4 km
🌞 Sea - 1 km
☎ Phone: +90 212 511 15 79Show
✅ Excellent central location close to major attractions and public transport, rated 10/10 by multiple guests. ✅ Spa and wellness facilities including sauna, Turkish bath, and massage praised by visitors. ✅ Friendly and helpful staff highlighted by several guests, with special mentions for the Guest Relations Manager. ✅ Rooms with windows and certain suites noted for spaciousness, cleanliness, and comfort. ❌ Several guests reported being assigned basement or windowless rooms lacking fresh air and natural light. ❌ Complaints about broken or malfunctioning in-room amenities such as jacuzzis, air conditioning, and bathroom fixtures. ❌ Service issues including late room readiness, rude reception staff, and overbooking incidents causing guest inconvenience. ❌ Indoor pool closure during stays, with outdoor pool described as unhygienic by some reviewers. ❌ Noise disturbances from corridors, bars, and other guests, especially affecting light sleepers.
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Rooms and prices
2 guests
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Classic Promo Double room
Air conditioning and private bathroom
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87 USD
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Agoda
Standard with Jetted Tub Double room
Private bathroom
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111 USD
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Standard with Jetted Tub Triple room
Private bathroom
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Standard with Jetted Tub Double Basement room
Private bathroom
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Standard with Jetted Tub Twin room
Private bathroom
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Accessible Double room
Private bathroom
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2 Bedrooms Suite
Wireless internet, air conditioning and bath
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3 Bedrooms Suite
Wireless internet, minibar and shower
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Presidential Suite
Private bathroom
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Premium (no window) Suite
Private bathroom
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Duplex Suite
Wireless internet, minibar and private bathroom
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Premium Turkish Bath Suite
Private bathroom
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Family Suite
Wireless internet, air conditioning and minibar
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Description
Wyndham Istanbul Old City is a five-star hotel established in 2009 and renovated in 2010, located in the historic heart of Istanbul's Fatih district. The hotel occupies a single building with a total area of 1100 m² and offers a variety of room types including suites with multiple bedrooms, accessible rooms, and options featuring jetted tubs. Guests can enjoy both indoor and outdoor swimming pools, a spa center with sauna, Turkish bath, massage, and jacuzzi facilities. Free Wi-Fi is available in all rooms, and the hotel provides amenities such as a restaurant, bar, business center, conference hall, and beauty salon. Families will find children's cots available. The service desk operates 24/7, with check-in from 14:00 and check-out by noon. The hotel offers free parking and currency exchange services on site. Despite its central location and extensive amenities, guest reviews reveal mixed experiences regarding room conditions and service quality.
Location
The hotel is situated at Kemalpasa Mah. Sehzadebasi Cah. Celal Aga Konagi No 1 Vezneciler – Fatih, Istanbul. It is approximately 12 km from Istanbul Atatürk Airport (IST) and about 1016 meters from the sea. Key nearby points of interest include the Istanbul University Rıdvan Çelikel Archaeology Museum at 315 meters, the II. Bayezid Turkish Bath Culture Museum 374 meters away, and the Turkish Pharmacy History Museum 421 meters from the hotel. The location is rated 10/10 by guests, with easy access to public transport including tram and metro stations within a few minutes’ walk. Nearby dining options include Beyaz Kuğu Cafe Restaurant 201 meters away and the Grand Savur Hotel Istanbul restaurant at 266 meters.
Tips
- When booking, request a room with a window to avoid basement rooms without natural light.
- Check in early but be prepared for possible wait times as some guests reported rooms not ready at arrival.
- Consider confirming pool availability, as the indoor pool may occasionally be closed for maintenance or external issues.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Heating
- Newspapers
- Television in lobby
- Express check-in
Rooms
- Room service
- Cable TV
- Safe (in room)
- Toiletries
Services and amenities
- Concierge services
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
Internet
- Free Wi-Fi
Transfer
- Shuttle
- Car rental
Languages Spoken
- Russian
- English
- Italian
Parking
- Parking
Pool and beach
- Spa tub
Business
- Conference Hall
Pets
- Pets Not Allowed
The distance to the sea is 1020 meters
Hotel view
Google panorama
Video: BigCityHotels • Review Celal Aga Konagi Hotel Suites & SPA - Old City Metro
Map
Reviews
30.03.2026
Good Service, Facilities and Location, however if you are not into Turkish food , the internatnal food selection is a but limited :(
28.03.2026
For the price and location better hotels near by. Service at reception wasn’t great arrived at 8pm and room was not ready when check in was at 2pm. Very noisy through the night and cleaners chatting outside your door at 7am. Location was great but that’s all I would say as a solo traveler
13.12.2025
DISGUSTING service at Wyndham Old City Istanbul, shocking lack of professionalism and hospitality.
We had already stayed at Wyndham Old City Istanbul two days earlier before flying to Cappadocia. Our return booking was fully paid and confirmed. We even double-checked before checking out, and the staff assured us our next stay was guaranteed. After our flight back was delayed, we arrived at the hotel at 1 AM completely exhausted, only to be told that our room was not confirmed. They had cancelled our reservation at the last minute and were overbooked.
The receptionist, Murad, was rude, cold, and completely without manners. Instead of helping or apologizing, he spoke to us as if we were the problem. This man should not be working in hospitality. Standing there in the middle of the night, with luggage in hand, being denied our fully paid room was beyond humiliating.
To make it worse, the concierge Mustafa broke one of our bags while taking it out of the taxi. When confronted, he denied it. When we asked to meet the manager, they refused and said “We will pay you.” As if throwing money at guests fixes broken service, broken trust, and broken luggage. It was insulting and deeply demeaning.
This hotel has zero respect for guests. No professionalism, no accountability, no empathy. What happened to us was a disgrace. Wyndham should be ashamed to have its name on this property. I would never come back, and I strongly advise anyone considering this hotel to stay far away. You will regret it.
Wyndham Old City Istanbul should be ashamed to call this “hospitality.
We had already stayed at Wyndham Old City Istanbul two days earlier before flying to Cappadocia. Our return booking was fully paid and confirmed. We even double-checked before checking out, and the staff assured us our next stay was guaranteed. After our flight back was delayed, we arrived at the hotel at 1 AM completely exhausted, only to be told that our room was not confirmed. They had cancelled our reservation at the last minute and were overbooked.
The receptionist, Murad, was rude, cold, and completely without manners. Instead of helping or apologizing, he spoke to us as if we were the problem. This man should not be working in hospitality. Standing there in the middle of the night, with luggage in hand, being denied our fully paid room was beyond humiliating.
To make it worse, the concierge Mustafa broke one of our bags while taking it out of the taxi. When confronted, he denied it. When we asked to meet the manager, they refused and said “We will pay you.” As if throwing money at guests fixes broken service, broken trust, and broken luggage. It was insulting and deeply demeaning.
This hotel has zero respect for guests. No professionalism, no accountability, no empathy. What happened to us was a disgrace. Wyndham should be ashamed to have its name on this property. I would never come back, and I strongly advise anyone considering this hotel to stay far away. You will regret it.
Wyndham Old City Istanbul should be ashamed to call this “hospitality.
03.12.2025
Please do not book to stay at this hotel.
Booked a long weekend in Istanbul and stayed at this hotel. We booked an upgrade with jacuzzi but got a basic room in the cellar, two floors down from ground level. No natural light or air. Hated every single second at this hotel. No restaurant open inside hotel. Room service was effectively a man on a moped turning up with cold food!!! Breakfast was served inside the hotel. It felt like all the staff members had been told to push the trips available. The bar was a rip off. The only positive from the underground room, was that it was cleaned when we pushed the button!!
Booked a long weekend in Istanbul and stayed at this hotel. We booked an upgrade with jacuzzi but got a basic room in the cellar, two floors down from ground level. No natural light or air. Hated every single second at this hotel. No restaurant open inside hotel. Room service was effectively a man on a moped turning up with cold food!!! Breakfast was served inside the hotel. It felt like all the staff members had been told to push the trips available. The bar was a rip off. The only positive from the underground room, was that it was cleaned when we pushed the button!!
28.09.2025
My stay at this hotel was one of the most disappointing and unsafe hotel experiences I have ever had.
I stayed here with my wife and 4-year-old child from 15–25 September 2025, and what we went through was completely unacceptable for a hotel carrying the Wyndham brand.
1. Unsafe and unhealthy rooms – We were first placed in a basement level –2 room with no windows, no fresh air, and broken air conditioning. At night, there was often no air circulation at all, which is dangerous, especially with a child. The jacuzzi in the room was broken with exposed electrical wiring, a serious safety hazard. After I reported it, they “fixed” it, but the pipes released dirty water. Later, when we were moved to a different room, the shower head was broken there too.
2. Indoor pool closed for the entire 10 days – One of the main reasons I booked this hotel was the advertised indoor pool for family use. It was closed the entire time of our stay. The outdoor pool was not a solution: the water was cold, birds were flying inside it, and even cats were drinking from it. This is disgusting and clearly unhygienic.
3. Disturbance at 4:00 AM – One night, at 4:00 in the morning, we were suddenly woken up by a call from reception. When I called back, the administrator shockingly answered, “What do you want, what is the problem?” Waking up a family in deep sleep for no reason at all shows a complete lack of professionalism.
4. No resolution, no responsibility – I raised these issues repeatedly. The hotel admitted the pool closure was due to an external sewer problem but offered no proper compensation. Instead, they tried to offer a hammam session as if that would replace a 10-day closed pool. When I requested a refund, they told me to “contact my booking agency” and stopped responding to my messages.
This hotel is unsafe, unsanitary, and mismanaged. The staff are unprofessional, and management avoids responsibility instead of solving problems. Wyndham should be ashamed to put their name on this property.
I stayed here with my wife and 4-year-old child from 15–25 September 2025, and what we went through was completely unacceptable for a hotel carrying the Wyndham brand.
1. Unsafe and unhealthy rooms – We were first placed in a basement level –2 room with no windows, no fresh air, and broken air conditioning. At night, there was often no air circulation at all, which is dangerous, especially with a child. The jacuzzi in the room was broken with exposed electrical wiring, a serious safety hazard. After I reported it, they “fixed” it, but the pipes released dirty water. Later, when we were moved to a different room, the shower head was broken there too.
2. Indoor pool closed for the entire 10 days – One of the main reasons I booked this hotel was the advertised indoor pool for family use. It was closed the entire time of our stay. The outdoor pool was not a solution: the water was cold, birds were flying inside it, and even cats were drinking from it. This is disgusting and clearly unhygienic.
3. Disturbance at 4:00 AM – One night, at 4:00 in the morning, we were suddenly woken up by a call from reception. When I called back, the administrator shockingly answered, “What do you want, what is the problem?” Waking up a family in deep sleep for no reason at all shows a complete lack of professionalism.
4. No resolution, no responsibility – I raised these issues repeatedly. The hotel admitted the pool closure was due to an external sewer problem but offered no proper compensation. Instead, they tried to offer a hammam session as if that would replace a 10-day closed pool. When I requested a refund, they told me to “contact my booking agency” and stopped responding to my messages.
This hotel is unsafe, unsanitary, and mismanaged. The staff are unprofessional, and management avoids responsibility instead of solving problems. Wyndham should be ashamed to put their name on this property.
23.09.2025
Perfect location and very clean rooms. The staff were super friendly and helpful. Special thanks to the Guest Relations Manager for making our stay smooth and memorable
We had a wonderful experience! The hotel is close to all main attractions and the spa was a great bonus. Many thanks to the Guest Relations Manager for arranging everything perfectly.
Excellent service and comfortable rooms. Breakfast was nice and the staff were very kind. A big thank-you to the Guest Relations Manager for the warm welcome and support during our stay.
We had a wonderful experience! The hotel is close to all main attractions and the spa was a great bonus. Many thanks to the Guest Relations Manager for arranging everything perfectly.
Excellent service and comfortable rooms. Breakfast was nice and the staff were very kind. A big thank-you to the Guest Relations Manager for the warm welcome and support during our stay.
23.09.2025
**"Excellent Stay at Wyndham Istanbul Old City!"**
I had an unforgettable experience staying at the Wyndham Istanbul Old City. From the moment I walked in, I felt the warm hospitality of the staff. They were incredibly welcoming, and check-in was a breeze. The hotel itself is located in an ideal spot — right in the heart of Sultanahmet, so it’s super close to major attractions like the Hagia Sophia, Blue Mosque, and Grand Bazaar, all within walking distance.
The room was spacious, comfortable, and impeccably clean. I really appreciated the modern amenities, such as fast Wi-Fi, a large flat-screen TV, and a well-stocked minibar. The bed was very comfortable, which made a long day of sightseeing that much more relaxing.
The breakfast buffet was a highlight of my stay. It offered a wide variety of both Turkish and international options, and everything was fresh and delicious. The restaurant staff was also very attentive and quick to refill drinks and food.
One of the best parts of the hotel was the spa and wellness center. After a busy day of exploring Istanbul, it was so nice to unwind in the sauna and enjoy a relaxing massage.
Overall, I would highly recommend Wyndham Istanbul Old City for anyone visiting Istanbul. The location, service, and amenities made for an outstanding stay, and I can’t wait to return!
I had an unforgettable experience staying at the Wyndham Istanbul Old City. From the moment I walked in, I felt the warm hospitality of the staff. They were incredibly welcoming, and check-in was a breeze. The hotel itself is located in an ideal spot — right in the heart of Sultanahmet, so it’s super close to major attractions like the Hagia Sophia, Blue Mosque, and Grand Bazaar, all within walking distance.
The room was spacious, comfortable, and impeccably clean. I really appreciated the modern amenities, such as fast Wi-Fi, a large flat-screen TV, and a well-stocked minibar. The bed was very comfortable, which made a long day of sightseeing that much more relaxing.
The breakfast buffet was a highlight of my stay. It offered a wide variety of both Turkish and international options, and everything was fresh and delicious. The restaurant staff was also very attentive and quick to refill drinks and food.
One of the best parts of the hotel was the spa and wellness center. After a busy day of exploring Istanbul, it was so nice to unwind in the sauna and enjoy a relaxing massage.
Overall, I would highly recommend Wyndham Istanbul Old City for anyone visiting Istanbul. The location, service, and amenities made for an outstanding stay, and I can’t wait to return!
24.08.2025
Just had a lovely 3 night stay with my wife and 2 young children. The hotel is perfectly situated for sightseeing in Istanbul. The rooms are clean and comfortable and the rooftop pool is the perfect way to cool down and relax. Every member of staff we saw was lovely and friendly. Some areas of the hotel are a little tired and could do with some maintenance work but that didn’t affect our enjoyment of it at all.
13.08.2025
I don't understand some of the reviews. You can see from the photos that the hotel is older, and you can't expect every hotel to be renovated every year.
I got the room I booked. The service at the reception was great. I arrived very early and asked if I could check in. The receptionist checked and said that unfortunately my room wasn't ready yet. I should leave my suitcase at the reception and make myself comfortable. I went outside to get something to eat. There were plenty of options nearby. After 45 minutes, I came back and asked if it was ready – tada, my room was ready. I was able to get to my room about an hour earlier.
I didn't use many of the hotel's services, but from what I noticed in the lobby: The staff always made an effort, giving tours for guests, and not intrusively, which I was used to elsewhere.
Overall, I am very satisfied with the location.
I got the room I booked. The service at the reception was great. I arrived very early and asked if I could check in. The receptionist checked and said that unfortunately my room wasn't ready yet. I should leave my suitcase at the reception and make myself comfortable. I went outside to get something to eat. There were plenty of options nearby. After 45 minutes, I came back and asked if it was ready – tada, my room was ready. I was able to get to my room about an hour earlier.
I didn't use many of the hotel's services, but from what I noticed in the lobby: The staff always made an effort, giving tours for guests, and not intrusively, which I was used to elsewhere.
Overall, I am very satisfied with the location.
21.07.2025
Not the best! When we arrived we were told to pay by cash. I informed the hotel that I had booked by card online but kept requesting cash payment which I thought was odd. I requested interconnecting rooms which didn't happen sadly 😕 The rooms were not hoovered daily and we had a problem with the bathroom. The door opened on to the sink which left us with very little space. It wasn't very clean. Service was ok I guess. The hotel is in a good location and close to the tram station and cash points.
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POIs near hotel
Istanbul University Rıdvan Çelikel Archaeology Museum (5 min)
University museum displaying archaeological artifacts from the region, free admission.
II. Bayezid Turkish Bath Culture Museum (6 min)
Museum housed in a restored 15th-century Ottoman hammam showcasing traditional bathing customs and architecture.
Turkish Pharmacy History Museum (6 min)
Turkey's first pharmacy museum founded in 1960, displaying historical medical instruments and pharmaceutical artifacts.
Church of St. Polyeuctus (7 min)
Byzantine-era church ruins from the 6th century. Archaeological remains reveal early Christian architecture.
Mausoleum of Suleiman the Magnificent (9 min)
Burial site of Ottoman Sultan Suleiman I, who ruled 1520–1566. Architectural landmark from the 16th century.
Cafe and Restaurants near hotel
Beyaz Kuğu Cafe Restaurant (3 min)
Kemal Paşa, Gençtürk Cd. No:48, 34134 Fatih/İstanbul
Restaurant «Grand Savur Hotel Istanbul» (4 min)
Kemal Paşa, Şirvanizade Sk. No:19, 34470 Fatih/İstanbul
Frequently asked questions about Wyndham Istanbul Old City
What types of rooms does Wyndham Istanbul Old City offer?
The hotel offers Standard rooms with jetted tubs (including basement and triple options), Accessible Double rooms, various suites including 2 and 3 bedrooms, Presidential Suite, Premium Suites (including one with Turkish Bath), Duplex Suite, and Family Suites.
Is breakfast included at the hotel?
Breakfast at Wyndham Istanbul Old City is served buffet style daily from 07:00 to 10:00. It is not included in the room rate and must be paid for separately at the property.
Are pets allowed at the hotel?
Pets are not allowed at Wyndham Istanbul Old City.
Does the hotel provide facilities for children?
Yes, the hotel provides children's cots upon request. Children of all ages are welcome, but additional fees may apply for children using existing beds.
What wellness and recreational facilities are available onsite?
Guests can use the indoor and outdoor swimming pools, spa center with sauna, Turkish bath, massage services, jacuzzi, and a fitness center.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 98 USD The best time to book is October 8, with rates starting from 68 USD
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