Pell Palace Hotel & Spa

Excellent hotel, excellent service, polite and very caring staff, clean room, delicious and varied breakfasts. I found no reason to be dissatisfied. Recommend

The hotel is small, compact, everything is clean, towels are changed every day, in my opinion this is even too much, cleaning every day, young friendly guys at the reception, always happy to help, give advice, even found scales for our friends to weigh suitcases. The hotel has a great location, everything is close and convenient. Breakfasts during covid are not very good, a certain set of products every day. But in general you can eat something. Although in Istanbul next time I would take without breakfast, because there are so many delicious places and restaurants that having breakfast somewhere is not a problem at all

Excellent service very good breakfast 👌

The hotel was absolutely amazing in a very good location and the staff were fabulous and extremely good at what they do.

Clean, central, good breakfast, friendly staff
The staff was really helpful and gave us a few great suggestions for local restaurants, shops and activities. They were very generous with their time, and the cleaning staff was also very nice.

Had a 3 night's stay there recently, service was alright, breakfast menu was average, receptionist QADRI was very cooperative,will recommend

Good location, excellent staff
Hotel quality is 50% comfort. 50% staff. And the staff of this hotel deserves a 5 star comment, starting by Ufuk, an excellent reception manager. Very friendly, very helpful. We can’t thank him enough for his hospitality. The location was very central, we could visit almost everything on foot.
room temperature was perfect and the breakfast staff was super nice too, Thr hammam was great (a special compliment for Maria, the masseuse from Georgia). The only downside was the music.l during the relaxing massage before the Turkish bath. As it’s a radio or a free streaming, there were ads all the time (and in Turkish, which made it even more disturbing):
But, overall, I would recommend this stay. IThe day after our arrival it was my birthday and we were hosted by Ufuk with a birthday cake and we got free souvenirs when we left. Small gestures that make the big difference!

Pictures are quite misleading. The lobby and reception area are incredibly small and the area around hotel can be alarming till you get used to the surroundings. However the location is amazing coz within a minute you are in the main streets and right near the bazaar. Room was fine however there is a school right next to it so you can be woken up in the mornings with the playground noise and they do sing the national anthem before they are allowed into the building. Staff were lovely, there is a young guy that works there who helps with the luggage and breakfast area and he was incredibly helpful throughout our stay. Just note that during most of the day the road the hotel is on closes so taxis are not able to directly drop you off or pick you up outside hotel. I never read this anywhere in reviews or on hotel info.

It was a very comfortable hotel with very kind and accomodating staff! They were very helpful and overall we had a lovely time at this hotel

Staff were so friendly and helped us with anything. Will definitely recommend this place to others!