Best Western Premier Hidden Hills Hotel in Istanbul
✅ Staff consistently described as polite, helpful, and professional, with special mentions of employees like Mr. Adil and Mr. Harun who provided excellent service and assistance. ✅ Rooms are clean, spacious, and well-maintained, with many guests highlighting comfort and quietness despite occasional noise complaints. ✅ The hotel offers a convenient airport transfer service, praised for reliability and ease, making it suitable for layovers. ✅ The on-site restaurant receives multiple compliments for good food quality, fast service, and attractive design, including a pleasant terrace. ✅ Free parking and 24-hour front desk add to the convenience for travelers. ❌ Several guests reported Wi-Fi issues lasting multiple days, with staff not resolving the problem effectively. ❌ Some rooms reported problems such as bad odors, missing curtains, and malfunctioning thermostats controlled centrally, causing discomfort. ❌ Multiple reviews mention noisy cleaning staff during the night and poor soundproofing leading to disturbed sleep. ❌ A few guests experienced serious service and management issues including forced room evictions, unprofessional conduct at reception, and lack of response to complaints. ❌ The hotel is located far from Istanbul’s main tourist attractions, requiring over 1.5 hours by car, and the surrounding neighborhood is described as unsafe by some visitors.
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Description
Best Western Premier Hidden Hills Hotel is a modern 5-star hotel built in 2019, located in the Arnavutköy district of Istanbul. It comprises 72 stylish rooms across three floors, featuring a variety of room types including Standard Double, Superior Triple, Superior Quadruple, Deluxe Connection Family rooms, and Family Junior Suites. The hotel offers 24-hour front desk service, free Wi-Fi, air conditioning, and amenities such as a restaurant and bar on site. Guests appreciate the clean, well-maintained rooms and the polite, helpful staff who often go beyond expectations, including arranging late check-outs and private transfers. The décor is elegant with a restrained color palette, creating a comfortable atmosphere for both short stays and family visits. However, some visitors have noted that the rooms could benefit from renovation to feel more modern. Pets are allowed, and parking is free. This hotel is especially favored by travelers needing convenient access to Istanbul’s airports.
Location
The hotel is situated about 38 km from Istanbul’s city center, in the Arnavutköy neighborhood. It lies 14 km from the new Istanbul Airport and 98 km from Sabiha Gökçen Airport. Mustafa Kemal Paşa, Kazım Karabekir Ch. No: 101-103/1 is the exact address. A notable landmark nearby is a beautiful mosque located just across the street, visible and illuminated at night. Public transport options to the city center are limited, so private transfers or taxis are recommended for longer trips. The hotel is approximately 25 km from Ataturk Airport. Nearby dining options are limited, but the hotel’s own restaurant serves well-reviewed meals from early morning until midnight.
Tips
- If you plan to spend most of your time in Istanbul’s city center, arrange private transport as public options from the hotel are limited.
- Always check with reception about Wi-Fi availability during your stay.
- For a quieter room, request one away from housekeeping routes and communal areas.
- Try the hotel restaurant’s kebab and enjoy the terrace seating.
- Consider booking airport transfers through the hotel for a smoother arrival and departure experience.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western, Vegetarian Buffet [Mon - Sun] 05:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are allowed Types of pets allowed: dogs, cats
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 13:00. Check out time: 01:00-11:30.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Heating
- Newspapers
- Ticket assistance
- Television in lobby
- Express check-in
- Early check-in
- Late check-out
- Private check-in/check-out
- Fire Extinguisher
- Upper floors accessible by elevator
- Non-smoking rooms
- Room service
- Family room
- TV
- Minibar
- Safe (in room)
- Toiletries
- Iron and board
- Laundry
- Dry-cleaning
- Hairdryer (on request)
- Telephone
- Iron
- Coffee/tea for guests
- Breakfast
- Restaurant
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Spanish
- German
- Russian
- English
- Italian
- Polish
- Tour assistance
- Parking
- Parking nearby
- Photocopy machines
- Conference Hall
- Family/Kid Friendly
- Pets Not Allowed
Hotel view
Video: Недорогой отель в Стамбуле рядом с аэропортом. Hidden Hills Istanbul Airport Hotel. Обзор номера.
Map
Reviews
Hotel location was convenient, comfortable room and good service
But they are Kind and polite and resolve the issues
The transfer car from/to the airport was good, by the way.
The service was genuinely warm, the dinner was very good, and Mr. Adil went above and beyond by arranging a late check out, offering us coffee on the house, and even organising a private transfer service to the airport. I would definitely recommend this hotel and would happily stay here again.
Frequently asked questions about Best Western Premier Hidden Hills Hotel
How far is Best Western Premier Hidden Hills Hotel from Istanbul’s main airports?
The hotel is approximately 14 km from the new Istanbul Airport and 98 km from Sabiha Gökçen Airport. It is also about 25 km from Ataturk Airport.
Are pets allowed at this hotel?
Yes, pets including dogs and cats are allowed at the hotel, along with service animals.
What types of rooms are available at the hotel?
Room types include Standard Double room, Superior Triple room, Superior Quadruple room, Superior Double room, Deluxe Connection Family room, and Family Junior Suite.
Does the hotel provide airport transfer services?
Yes, the hotel offers airport transfer services which guests have described as good and reliable.
Is breakfast included, and what are the breakfast hours?
Breakfast is served as a Western and vegetarian buffet daily from 5:00 to 10:30. Additional breakfast fees are not included in the room rate and must be paid at the property.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 92 USD The best time to book is June 20, with rates starting from 82 USD